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Tim Lally Chevrolet
Warrensville Hts, OH
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,211 reviews
April 13, 2024
The dealership was very generous and the people are very kind and helpful with all your needs kind and helpful with all your needs More
by SHAWNALLSTAR77
Verified Customer
April 11, 2024
Great service and friendly people . It was not a long wait and very nice waiting room! It was not a long wait and very nice waiting room! More
by M_SELNER
Employees Worked With
April 10, 2024
The only bad thing is they keep trying to sell me an expensive alignment every time I bring one of my cars in for an oil change. I actually had it done somewhere else and they said it didn't really need expensive alignment every time I bring one of my cars in for an oil change. I actually had it done somewhere else and they said it didn't really need to be done. Sometimes they miss the discounts. Sometimes they don't calibrate the TPS when they rotate tires. They aren't perfect but they really do try hard to make things right if you give them a chance. I've Been going to them for a very long time and I keep returning so that should say something. More
by MWNAHAS
Employees Worked With
Sean Holmes A+
April 10, 2024
The staff is very customer oriented . I have been a 40 +year Chevrolet owner and all my purchases have been at Tim Lally, enough said ! I have been a 40 +year Chevrolet owner and all my purchases have been at Tim Lally, enough said ! More
by PUHLIN
April 07, 2024
Everyone was very courteous and friendly very professional I would recommend friends and family to Tim Lally professional I would recommend friends and family to Tim Lally More
by CONNIEDOSS1254
Employees Worked With
April 06, 2024
Brenda phenomenal. Well, educated with inventory. Considering the circumstance. She made the transition comfortable for me. Love her! Collision team, on point. Is why Well, educated with inventory. Considering the circumstance. She made the transition comfortable for me. Love her! Collision team, on point. Is why I wanted to see Miss Brenda. My monthly payments were above what I expected. But these key representatives are the reason why I am satisfied with this unexpected purchase. Thank you all for your dedication, honesty and professionalism. More
by WJDANIELS74
April 06, 2024
Jeff McCune Ordered a 2500hd for me in January and I received my truck the first week of April. Jeff kept me informed throughout the process and it went very well. Jim Zurzolo in the finance departmen received my truck the first week of April. Jeff kept me informed throughout the process and it went very well. Jim Zurzolo in the finance department was extremely helpful. More
by MOSLEYELECTRIC
