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Tim Lally Chevrolet
Warrensville Hts, OH
1,282 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,282 reviews
February 06, 2025
I always had a great experience at Tim Lally's dealership. First - when buying a new car and then having it serviced. Thank you for the excellent service! dealership. First - when buying a new car and then having it serviced. Thank you for the excellent service! More
by JULIA.FEDOROVA
Verified CustomerEmployees Worked With
February 02, 2025
I have a very good experience at the dealership with salesmen and the finance manager. salesmen and the finance manager. More
by TJEDAWGFAN
February 02, 2025
Excellent service! We appreciate the attention to detail and finding out exactly what our needs are every time we work with Lally Chevrolet! We appreciate the attention to detail and finding out exactly what our needs are every time we work with Lally Chevrolet! More
by NATHAN.NOSAL
February 02, 2025
I never spoke to her so I can’t give her a rating. Other than that I this is a great dealership. Other than that I this is a great dealership. More
by tyb1978
February 01, 2025
This was my first time buying a car by and for myself. My husband passed in December. We have been Tim Lally customers for decades. Mr. Tim Lally sold us our first conversion van. The experience was good, My husband passed in December. We have been Tim Lally customers for decades. Mr. Tim Lally sold us our first conversion van. The experience was good, we kept coming back. So it was not even a thought as to where I would go. More
by WLW721
January 31, 2025
It is always a pleasure working with Jamie for our Police vehicles. He is responsive and accommodating. Please let him know is doing a great job and to keep up the good work. vehicles. He is responsive and accommodating. Please let him know is doing a great job and to keep up the good work. More
by RYAN.ORMBERG
Employees Worked With
January 29, 2025
courteous and professional, didn't have an appointment,but no problem and service was very fast appointment,but no problem and service was very fast More
by Black.eddie
Employees Worked With
January 26, 2025
Bill Paolella is the BEST! Ask for him and you will be happy you did! Ask for him and you will be happy you did! More
by BILL.GARTEN
January 26, 2025
I had to wait at least a half an hour before I was acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service dept and have Rachel she is very unpleasant.They do not put paper mats in the car anymore either.The dealership part is awesome. I have been dealer many years with them. More
by DEEDYDEE23
January 25, 2025
I was Extremely Happy with my Salesman Joey Hurtek! ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the da ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the day it came in! Joey in My Opinion is the example of what service should Be today! I will recommend anyone to come and see him to purchase or lease a car! Joey deserves a Big Raise! And Salesman of The Year!!! More
by JIMMIEANDCEL
