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Tim Lally Chevrolet
Warrensville Hts, OH
1,310 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,310 reviews
August 01, 2024
Was not thrilled about paying $145 just to tell me nothing is wrong when I know what has been happening with my vehicle. Not thrilled about the fact that my car sat up there for 4-5 days and a loaner nothing is wrong when I know what has been happening with my vehicle. Not thrilled about the fact that my car sat up there for 4-5 days and a loaner couldn’t even be provided. Also wasn’t thrilled with the fact that I continuously called up there to check on my car nobody ever called and updated me. Yea so honestly not satisfied at all More
by WILSONKARMESHA5
Verified CustomerEmployees Worked With
July 31, 2024
Quick oil change service. Very clean facility with great amenities. The service team did a great job and as always very informative and friendly. Very clean facility with great amenities. The service team did a great job and as always very informative and friendly. More
by ABETENSON
Employees Worked With
July 30, 2024
Rachel took care of my service appt quickly and the car was done correctly - wonderful to deal with! was done correctly - wonderful to deal with! More
by Jim C.
July 29, 2024
Good friendly people dealership,made me feel like family. Salesmen Joey was very helpful and informative. Would definitely buy from them again. Salesmen Joey was very helpful and informative. Would definitely buy from them again. More
by JMAURINS
July 29, 2024
Rachel is amazing and super kind. Tim Lally Chevrolet always takes care of me and my vehicle. I recommend them to anyone! Tim Lally Chevrolet always takes care of me and my vehicle. I recommend them to anyone! More
by MAC.CALZADO
Employees Worked With
July 28, 2024
Kept us waiting to long for everything. I haven’t car shopped on a long time so it’s probably par for the course. We purchased a used vehicle and it was checked that there was an owners man I haven’t car shopped on a long time so it’s probably par for the course. We purchased a used vehicle and it was checked that there was an owners manual in the vehicle of which there was not. They did rectify the problem though. Other than that I think we had a good experience and everyone was very nice. The used car salesman, Bruce definitely knew the vehicle. More
by JUMBLER5
July 28, 2024
Very nice experience. Staff was helpful. My grandson enjoyed the movie and was done in timely manner Staff was helpful. My grandson enjoyed the movie and was done in timely manner More
by EJGJAG6
July 28, 2024
Always treating me well always explains what's going on very friendly people That's why I keep coming back very friendly people That's why I keep coming back More
by MRLOPEZ0726
July 26, 2024
The staff is professional and friendly. The appointment I had was at 1:30 P.M. The automotive staff immediately addressed my automotive needs. I was able to leave the dealership in an ho The appointment I had was at 1:30 P.M. The automotive staff immediately addressed my automotive needs. I was able to leave the dealership in an hour. I was, pleasantly, surprised that an appointment time was honored, and that my SUV was put into good hands that will result in my return to Tim Lally. More
by LEVI365248
