Tim Lally Chevrolet
Warrensville Hts, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Best place to get your cars they worked with me got my payment where I said I wanted, the ENTIRE STAFF is wonderful we have always dealt with Joey he answers all questions and what he don't know he finds payment where I said I wanted, the ENTIRE STAFF is wonderful we have always dealt with Joey he answers all questions and what he don't know he finds out asap. We will always return here. Great Job keep it up More
I had a very pleasant experience as always! Thank you all! I’ll be back,! Thank you all! I’ll be back,! More
I had a very pleasant experience. Rachel was awesome, knowledgeable and extremely helpful! She made the visit worthwhile. Rachel was awesome, knowledgeable and extremely helpful! She made the visit worthwhile. More
Efficient and effective. Solid communications so I can keep my truck running at its best Solid communications so I can keep my truck running at its best More
Sean is knowledgeable, professional, efficient and he provides excellent customer service. I never worry when he oversees my maintenance because I know my vehicle is in his great care. provides excellent customer service. I never worry when he oversees my maintenance because I know my vehicle is in his great care. More
Gave Jeff McCune a challenge to find me a spec car of my requirement. I thought it would take months but he found one in two days. He made it happen! requirement. I thought it would take months but he found one in two days. He made it happen! More
Should not take 2 hours for the work to be done. Also the vehicle went in with no service lights on and comes out with a service park brake light on and an estimate to just diagnose it for $145. Also the vehicle went in with no service lights on and comes out with a service park brake light on and an estimate to just diagnose it for $145. More
I have had my vehicle in for the same issue 2x in the last 10 mos and within 1 week of 2nd visit the issue resurfaced. First time they had it for over a week. Second time I took it in they quoted me 1.5 last 10 mos and within 1 week of 2nd visit the issue resurfaced. First time they had it for over a week. Second time I took it in they quoted me 1.5 hrs to diagnose and I was there for over 3 hours. First visit cost me $500. Second cost me $300 and I had to fight to have diagnosis fee waived due to misdiagnosis the first go round. Quote for repairs after second visit was an $800 part and $3k in labor. Took it to another service dept for a second opinion and my issue was resolved for $1600. The service dept that resolved the issue said that Lally misdiagnosed again and if I would have moved forward with their quote I would have had the exact same issue again within 6mos bc their diagnosis was wrong. Sean was polite and empathetic but other than that I had a terrible experience with Tim Lally Chevy. I would not recommend them for purchase or service to anyone. More
Leasing a new car from Tim Lally Chevrolet was a rewarding and stress free experience. rewarding and stress free experience. More
When I got to the service department. Elliot and the team was waiting for me and took my car back right away. They serviced my car and I was in and out and very little time. Elliot and the team was waiting for me and took my car back right away. They serviced my car and I was in and out and very little time. More