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Tim Lally Chevrolet
Warrensville Hts, OH
1,266 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,266 reviews
August 24, 2024
The crew and Brock at Tim Lally went above to help me through a very tough transition of selling my late husband's truck. I was very emotional at times, and they understood and treated me well. My husban through a very tough transition of selling my late husband's truck. I was very emotional at times, and they understood and treated me well. My husband did work for Tim Lally as a porter first and then started doing smart cars and auction cars as a driver. My husband bought his truck from Tim Lally quite a long while ago. I had a hard time accepting the idea that I really needed to sell it because I wanted to sell it before he passed, and he said no that was his baby. But I bought it back home to Tim Lally. My husband I think would have been happy with that. As far as the treatment at Tim Lally it couldn't have been better. I purchased a new 2025 Trailblazer. I sure hope I can figure out all the new electronics they have these days on cars. So, thanks very much Brock, Big Jeff and Henry for all you did to make this easy for me. Hopefully the new owner will treat Tim's baby, His Chevy Silverado with as much care as Tim did. Thank you, Jackie Hartman, More
by JACKIETIM
Verified Customer
August 22, 2024
Great experience! ! Everyone was very helpful and answered all of my questions. I will definitely be back. ! Everyone was very helpful and answered all of my questions. I will definitely be back. More
by JMLADD111
August 19, 2024
Excellent Service Center! !! Excellent Salesmen!!! Excellent Dealership!!! Excellent Service, Salesmen, and Dealership, Satisfaction!!! Thank you, Tim Lally Chevrolet!!! !! Excellent Salesmen!!! Excellent Dealership!!! Excellent Service, Salesmen, and Dealership, Satisfaction!!! Thank you, Tim Lally Chevrolet!!!. More
by SJZANATH
Employees Worked With
Other Employees :
BIG JEFF Mcune. - Salesmen
August 19, 2024
I'm a repeat customer at Tim Lally. I saw the Blazer I've been waiting for on their website and jumped on it. Vidi Titas was extremely helpful and very knowledgeable about the Blazer. H I saw the Blazer I've been waiting for on their website and jumped on it. Vidi Titas was extremely helpful and very knowledgeable about the Blazer. He made the process easy and pleasant. More
by TWINRJ
August 19, 2024
Adam was a pleasure to work with . Made sure we were happy with our purchase . Made sure we were happy with our purchase . More
by MDICKERSON64
August 17, 2024
Excellent sales and service for the whole purchase experience!! Henry and Joey were outstanding! 👍 Very knowledgeable! experience!! Henry and Joey were outstanding! 👍 Very knowledgeable! More
by DINOEH
August 16, 2024
VIP treatment- The entire buying process was first class and very special. From the owner, sales, service all participated to make us feel highly valued. and very special. From the owner, sales, service all participated to make us feel highly valued. More
by NUNNARIJ
Employees Worked With
Other Employees :
Rick- the Vetteman
August 16, 2024
The Lally Team is first class all the way! Rick S in service is the reason I take all of my cars h trucks there. Rick S in service is the reason I take all of my cars h trucks there. More
by MOWILLIS
Employees Worked With
Other Employees :
Joey Hurtuk
August 16, 2024
Everyone is very nice, but yet I still have not received assistance with resolving my issue after nine months!! Highly disappointed! assistance with resolving my issue after nine months!! Highly disappointed! More
by KARAFREEMAN
August 16, 2024
I came in for a tune-up and got charged for others things on my car that didn’t need to be done . on my car that didn’t need to be done . More
by CLIFSMOOTH
Employees Worked With
