Tim Lally Chevrolet | Page 20

The service was excellent from scheduling my appointment, to checking in, to servicing my car, to checking me out. Also the courtesy ride home was excellent as well. Keep up the excellent work. Thank you. to checking in, to servicing my car, to checking me out. Also the courtesy ride home was excellent as well. Keep up the excellent work. Thank you. More

Bill and the entire staff were incredible! !! Friendly, kind and efficient. I absolutely love my 2022 Tucson purchase and will highly recommend Tim Lally dealership to anyone looking for grea !! Friendly, kind and efficient. I absolutely love my 2022 Tucson purchase and will highly recommend Tim Lally dealership to anyone looking for great customer service!! More

The service center is great. I had a problem with the parts department: an incorrect paint touch up pen was ordered by the collision dept. When I attempted to correct this error I had a problem with the parts department: an incorrect paint touch up pen was ordered by the collision dept. When I attempted to correct this error and get an exchange at the parts department, they were curt, rude, and not helpful. This is the second time the parts department has not met my expectations. I ended up purchasing a tire and had and oil change at another auto service center when they did not accept my “tire price match” request that they “advertise. We’ve purchased 7 NEW cars over the years from Tim Lally Chevy. Great sales staff (Joey), good service dept, good collision center (Kimberly especially) but need to address how the parts Dept communicate with people. Happy to discuss my concerns if you want to follow up. More

Sean has a pleasant welcoming greeting. He is very efficient with the check process and knowledgeable He is very efficient with the check process and knowledgeable More

I always have a good experience Tim Lally. The staff is friendly, professional, and just good at what they do. I also enjoy the nail salon & movie theater. The staff is friendly, professional, and just good at what they do. I also enjoy the nail salon & movie theater. More

Very efficient and timely! Very professional and respectful! Sean is a great service advisor! Good Job 👍🏾 Very professional and respectful! Sean is a great service advisor! Good Job 👍🏾 More

the service was very good, Sean is a very good service advisor! very knowledgeable professional advisor! very knowledgeable professional More

My visit for a guaranteed oil change and service visit started out fine with Rachel who scheduled the appointment. But when I came to pick up my Trax, no one could find it or the paperwork! I spent 20 m started out fine with Rachel who scheduled the appointment. But when I came to pick up my Trax, no one could find it or the paperwork! I spent 20 minutes while they looked for documents, looked for the car -- I found it on the lot -- and generally apologized for being disorganized. Another plus ----the mechanic was personable and apologetic instead of defensive. That was appreciated. Still, I am unlikely to bring my car back. More

Clean facility. Nice amenities are available while you wait. There are plenty of service reps available to assist you. Nice amenities are available while you wait. There are plenty of service reps available to assist you. More

I think the dealership and staff is awesome, anytime something goes wrong with my car they take care of it right away!!! something goes wrong with my car they take care of it right away!!! More