
Tim Lally Chevrolet
Warrensville Hts, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Everyone is very nice, and I know any work I have to have on my car, will be done professionally. Everything is explained to me on what needs done, before they work on my car. on my car, will be done professionally. Everything is explained to me on what needs done, before they work on my car. More
I have never felt so welcome! This dealership is so friendly! I will always buy my vehicles here! This dealership is so friendly! I will always buy my vehicles here! More
You all were great! Thank you for helping me with my car.it was an awesome experience Thank you for helping me with my car.it was an awesome experience More
4th or 5th Vehicle with Joey Hurtuk. Always a real pleasure to deal with. He is very informative and prepared. I Was very pleased with how streamlined the process was, and how helpful Ji Always a real pleasure to deal with. He is very informative and prepared. I Was very pleased with how streamlined the process was, and how helpful Jim in Finance, was for Me! I was staying in a Holiday Inn 50 miles away, following the sale of my house. Joey, on his off time delivered my new truck to the hotel and was picked up by his wife after. That simply was unexpected and incredibly appreciated! Amazing Surprise Joey! Thank You, RICK More
My experience with service was quick and efficient and the service members had great communication the service members had great communication More
The problem was I didn't receive my old parts back so i don't know if they were replaced or adjusted there was no mention of them by no one. don't know if they were replaced or adjusted there was no mention of them by no one. More
I just can’t get over the fact that when my vehicle was being serviced I asked the technician if my tires were bad he said yes you really need it new set he gave me a quote? I said that’s great I have a li being serviced I asked the technician if my tires were bad he said yes you really need it new set he gave me a quote? I said that’s great I have a lifetime warranty on my tires that I’ve never used since I’ve owned the vehicle he told me that that only covers blowouts not wear and tear that was a terrible answer. so I said so I will have to get hurt in order for me to get new tires some type of accident or something I’ve been Chevy customer for close to 10 years now I do think I really deserve a new set a tires without having to have a blowout or anything like that I just really took that to the heart. More
Always a pleased with the service I received and I mean always never disappointed at all always never disappointed at all More
This started before Christmas 2024 I was told it was a minor engine issue they could fix right after Christmas. Got it fixed and got it back on a Tuesday and the engine light was back on by Friday. I brou minor engine issue they could fix right after Christmas. Got it fixed and got it back on a Tuesday and the engine light was back on by Friday. I brought the following Wednesday and it was there for two weeks because I was told the whole engine needed to be replaced. I have children and I also work. I was told there were no loners available but I could get a rental and Tim Lally would reimburse me. No one called to give me updates I had to call and ask for them, no one called to let me know a loner was now available. I spent over $1,000 on a rental and it’s not guaranteed I will be fully reimbursed. I also worked with Ben and he was helpful at first but then I would call ask to speak to him and no answer. I left voicemails for a return call and never received one. I’m very disappointed with the service. My dad has bought 3 cars from this place and I have never something like this. More
Great experience as usual! Went in to get a covered part fixed and was out in an acceptable time. Went in to get a covered part fixed and was out in an acceptable time. More