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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,206 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,207 reviews

July 24, 2024

Sean and Matt in service are very nice/professional. All areas are clean and the coffee is good. Thanks More

by FOWLONE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

This is my 3rd vehicle and my 4th chevy. Matt is always a joy to work with, he is polite and friendly and listens to my concerns. I wish who ever took items out of my glovecompartment lookin More

by TINAKUYKENDALL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We appreciate you providing this information so we can improve upon our services and apologize for any dissatisfaction that may have occurred. Your feedback will be reviewed with our team. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 23, 2024

I have been with this dealership since 2016, the people are always polite.Its always very clean.They listen to my concern. Sean and Matt are helpful at all times. Sometimes the cost of service can be a lit More

by ALSTORY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Ober 5stars wonderful young man, Elliott Parks
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 23, 2024

I love these folks. They’re the best! There’s only one Tim Lally Chevrolet More

by MLALLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 21, 2024

Everyone at Tim Lally dealership are very professional and courteous. It is always a pleasure to visit Tim Lally’s dealership. More

by MIKETRUDYBORDONARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Tim Lally Chevrolet receives your feedback. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 20, 2024

Vidi was great! We will be back for our next car! Thanks Mike Lally for having such a great inventory and comfortable atmosphere! More

by JOEANDSTACEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 20, 2024

This is the fifth vehicle I’ve purchased through Tim Lally. This is my second vehicle with Bill. As a creature of habit, I always purchased an Equinox. However, Amazingly, Bill convinced me to look at s More

by DVANDERNEUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you for this wonder review! It is not every day that we receive feedback as detailed and thoughtful as yours. Your comments have given us valuable insight into the services that we provide and we are so happy to share this kind review with Bill. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 20, 2024

Rachel was very nice and accommodating. The service tech was also very nice but I didn’t get his name. Everything was done timely and I appreciate that. More

by SHARONDEWHIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you for this kind review! I'm very happy to hear that Rachel & Mark was of such great help to you. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 19, 2024

DID THE JOB RIGHT FIRST TIME PUT THE BRA ON RIGHT THANKS WILL COME BACK FOR MORE SERVICE More

by JMANN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

July 06, 2024

Rachel was very knowledgeable about my vehicle. The service staff performed flawlessly again. Thank you More

by MSK0564
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tim Lally Chevrolet responded

Thank you for entrusting our team to help you. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

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