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Tim Lally Chevrolet
Warrensville Hts, OH
1,300 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,300 reviews
October 14, 2024
Great, friendly, and amazing service! My satisfaction was guaranteed. Thank you so very, very much. My satisfaction was guaranteed. Thank you so very, very much. More
by MILLERDARLENE26
Verified Customer
October 14, 2024
Benjamin was very professional and prompt. He meet me as I pulled up for service and addressed all of my vehicle needs. I would recommend you keep that guy and give him a pay raise. He meet me as I pulled up for service and addressed all of my vehicle needs. I would recommend you keep that guy and give him a pay raise. More
by JKING3616
Employees Worked With
Benjamin
October 13, 2024
Patient problem solvers in which we found common ground in our negotiations that served both customer and seller in our negotiations that served both customer and seller More
by DONLUMP1972
October 13, 2024
The service was great! I will definitely recommend and will be. back. Thank you so much for the experience. I will definitely recommend and will be. back. Thank you so much for the experience. More
by lunettaclark
October 12, 2024
i was very satisfied with the speed of my service and sean, my service adviser sean, my service adviser More
by petevette
Employees Worked With
October 12, 2024
My "Check Engine" light was on for my 2016 Corvette. It was fixed the first tmie I brought it into the service department but within a few days the light came back on. When I returned technician discove It was fixed the first tmie I brought it into the service department but within a few days the light came back on. When I returned technician discovered it needed three new spark plugs and Matt Nagy suggested performing the fuel induction service. The car works fine now. I trust Tim Lally to work on my Corvette with experienced mechanics. More
by boblhs
Employees Worked With
October 11, 2024
Matt, Jane and the entire service crew are great and very accommodating. The service writers always greet me, even if they're not handling my appointment that day. accommodating. The service writers always greet me, even if they're not handling my appointment that day. More
by MFRATUS
October 11, 2024
The best, most helpful and outgoing dealership in the world. Everyone is treated like family. Wouldn't shop anywhere else.. world. Everyone is treated like family. Wouldn't shop anywhere else.. More
by DALTON7302
October 10, 2024
It’s okay but could definitely use some customer service improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Cust improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Customer service makes a great business experience ! More
by elw1860
October 10, 2024
I was taken aback when I learned that the cost to repair my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I coul my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I could get a tire plugged for $15 elsewhere. I understand that the cost might be higher at a dealership. However, the cost appears to be excessive. For that reason, I probably won't return to the service department. Please know, my salesman is wonderful, and I will buy another car from him. But I doubt I will visit the service department for non-warranty services. More
by BNEWSMAN
