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Tim Lally Chevrolet
Warrensville Hts, OH
1,266 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,266 reviews
September 29, 2024
Great customer service and I felt very cared about overall. They did not pressure me and I was able to comfortably wait for what I wanted. overall. They did not pressure me and I was able to comfortably wait for what I wanted. More
by BARNES3059
Verified Customer
September 29, 2024
Good service, was very fast, simple, and easy. Will keep coming back and back every time Will keep coming back and back every time More
by aj
Employees Worked With
September 29, 2024
Bill and Brock were amazing. Very smooth and no nonsense process. I highly recommend Tim Lally Chevrolet. Very smooth and no nonsense process. I highly recommend Tim Lally Chevrolet. More
by Nick K.
September 28, 2024
Jeff is the man! I couldnt be more happy with my experience - my first ever- buying a car. Jeff went out of his way for me. From playing in the play room, getting my I couldnt be more happy with my experience - my first ever- buying a car. Jeff went out of his way for me. From playing in the play room, getting my nails done, and watching movies in the theater - to being 19 and buying my first brand new car. Thank you everyone. More
by Lindsey Marusa
Employees Worked With
September 28, 2024
Every time I bring my vehicle to Tim Lally for service, I am greeted quickly and the service work is performed promptly with no issues afterwards. Everyone in the dealership is friendly and very professional am greeted quickly and the service work is performed promptly with no issues afterwards. Everyone in the dealership is friendly and very professional. More
by ROYRETIRED
September 28, 2024
Great example of great service very good customer support team would recommend to all my family and friends team would recommend to all my family and friends More
by TBUSCH3
September 28, 2024
Did see any one to talk to about a new vehicle, Thanks for your time for your time More
by WILLABROWN
September 26, 2024
They are a great dealership and their service department is exemplary. My experience was top notch. is exemplary. My experience was top notch. More
by BRIANDOWNEY60
Employees Worked With
September 26, 2024
Rachel is the best Service Writer I have ever had. She was honest and straight forward with describing what they would be doing to my vehicle and why. When I returned we discussed the truck's al She was honest and straight forward with describing what they would be doing to my vehicle and why. When I returned we discussed the truck's alignment and why it should now be improved. I also appreciate the fee Tim Lally water! More
by DAVE.LANCASTER
Employees Worked With
September 26, 2024
The service was excellent from scheduling my appointment, to checking in, to servicing my car, to checking me out. Also the courtesy ride home was excellent as well. Keep up the excellent work. Thank you. to checking in, to servicing my car, to checking me out. Also the courtesy ride home was excellent as well. Keep up the excellent work. Thank you. More
by TRANSCOMMAND
Employees Worked With
Ben Walker
