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Tim Lally Chevrolet

Warrensville Hts, OH

Overview
Employees
Reviews
Vehicles
4.7
1,205 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,205 reviews

August 22, 2024

Great experience! ! Everyone was very helpful and answered all of my questions. I will definitely be back. More

by JMLADD111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff McCune
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2024

Adam was a pleasure to work with . Made sure we were happy with our purchase . More

by MDICKERSON64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible experience to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 19, 2024

I'm a repeat customer at Tim Lally. I saw the Blazer I've been waiting for on their website and jumped on it. Vidi Titas was extremely helpful and very knowledgeable about the Blazer. H More

by TWINRJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2024

Excellent Service Center! !! Excellent Salesmen!!! Excellent Dealership!!! Excellent Service, Salesmen, and Dealership, Satisfaction!!! Thank you, Tim Lally Chevrolet!!! More

by SJZANATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BIG JEFF Mcune. - Salesmen
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Aug 19, 2024 -

Tim Lally Chevrolet responded

Hello, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 17, 2024

Excellent sales and service for the whole purchase experience!! Henry and Joey were outstanding! 👍 Very knowledgeable! More

by DINOEH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Tim Lally Chevrolet responded

Thank you for entrusting our team to help you. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 16, 2024

The Lally Team is first class all the way! Rick S in service is the reason I take all of my cars h trucks there. More

by MOWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Hurtuk
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Aug 19, 2024 -

Tim Lally Chevrolet responded

Thank you for this wonderful review! It is great to know that Rick Sedivy's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 16, 2024

I came in for a tune-up and got charged for others things on my car that didn’t need to be done . More

by CLIFSMOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

Everyone is very nice, but yet I still have not received assistance with resolving my issue after nine months!! Highly disappointed! More

by KARAFREEMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Tim Lally Chevrolet responded

We take all customer feedback seriously and would like to express our sincerest apologies for any inconvenience or frustration you may have experienced. Falling short of meeting your expectations is not the standards we strive to achieve, and we humbly ask for the opportunity to make this right. I can be reached directly at 440-232-2000 EXT 1020 to discuss your concerns, as your satisfaction is of utmost importance to us. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 16, 2024

VIP treatment- The entire buying process was first class and very special. From the owner, sales, service all participated to make us feel highly valued. More

by NUNNARIJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick- the Vetteman
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Aug 19, 2024 -

Tim Lally Chevrolet responded

Thank you for this wonderful 5 star rating! We are happy to hear this was a great experience for you! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 15, 2024

This is my 4th vehicle from tim Lally and Jeff mccune Jeff is great.. Very professional and easy to work with More

by PINTZ.RICK
Recommend Dealer
Yes
Employees Worked With
Jeff McCune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Tim Lally Chevrolet responded

Thank you for continuing to choose Tim Lally Chevrolet as your preferred dealership! We are so happy to hear you had a great experience. Your review made our day! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

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