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Tim Lally Chevrolet
Warrensville Hts, OH
1,205 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,205 reviews
August 28, 2024
Rachel was very personable and professional. She answered my questions and provided timely information. She contacted me when my vehicle was ready for pickup. She answered my questions and provided timely information. She contacted me when my vehicle was ready for pickup. More
by TTMCCALL1022
Verified Customer
August 28, 2024
Matt Nagy was wonderful to work with and the service department did a great job changing my transmission. department did a great job changing my transmission. More
by CCHUBBUCK
August 27, 2024
Joey did a great job again…. He’s always available, returns calls promptly and has provided excellent service. It’s why I buy cars from him…. He’s Top Tier !!! Bill Kish He’s always available, returns calls promptly and has provided excellent service. It’s why I buy cars from him…. He’s Top Tier !!! Bill Kish More
by BILL@NOBURN.COM
August 27, 2024
Salesman Joey was very helpful and knowledgeable made me feel like family. Same for rest of staff that I dealt with. Would definitely buy a car from them again. feel like family. Same for rest of staff that I dealt with. Would definitely buy a car from them again. More
by JMAURINS
August 27, 2024
My car was finished early and they even changed my oil and check over everything to make sure all the other parts were working properly and check over everything to make sure all the other parts were working properly More
by EBERMAND
Employees Worked With
Other Employees :
Denita? In collision is great
August 27, 2024
Tim Lally has always been a good dealership to me. They don’t pressure people and are always there to assist their customers. They don’t pressure people and are always there to assist their customers. More
by SAG1TAR98
August 26, 2024
Rachel was very polite and professional! She went above and beyond to get everything done in a timely fashion. She went above and beyond to get everything done in a timely fashion. More
by TAIFEARS
August 25, 2024
customer service is great worked with us all the way through trade in and purchase treated us like family through trade in and purchase treated us like family More
by DURAPAT
August 24, 2024
Same as they have always been timley, courteous, quality repairs and resonably priced and informative. repairs and resonably priced and informative. More
by MOWILLIS
August 24, 2024
The crew and Brock at Tim Lally went above to help me through a very tough transition of selling my late husband's truck. I was very emotional at times, and they understood and treated me well. My husban through a very tough transition of selling my late husband's truck. I was very emotional at times, and they understood and treated me well. My husband did work for Tim Lally as a porter first and then started doing smart cars and auction cars as a driver. My husband bought his truck from Tim Lally quite a long while ago. I had a hard time accepting the idea that I really needed to sell it because I wanted to sell it before he passed, and he said no that was his baby. But I bought it back home to Tim Lally. My husband I think would have been happy with that. As far as the treatment at Tim Lally it couldn't have been better. I purchased a new 2025 Trailblazer. I sure hope I can figure out all the new electronics they have these days on cars. So, thanks very much Brock, Big Jeff and Henry for all you did to make this easy for me. Hopefully the new owner will treat Tim's baby, His Chevy Silverado with as much care as Tim did. Thank you, Jackie Hartman, More
by JACKIETIM
