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Tim Lally Chevrolet
Warrensville Hts, OH
1,266 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,266 reviews
October 12, 2024
My "Check Engine" light was on for my 2016 Corvette. It was fixed the first tmie I brought it into the service department but within a few days the light came back on. When I returned technician discove It was fixed the first tmie I brought it into the service department but within a few days the light came back on. When I returned technician discovered it needed three new spark plugs and Matt Nagy suggested performing the fuel induction service. The car works fine now. I trust Tim Lally to work on my Corvette with experienced mechanics. More
by boblhs
Verified CustomerEmployees Worked With
October 11, 2024
Matt, Jane and the entire service crew are great and very accommodating. The service writers always greet me, even if they're not handling my appointment that day. accommodating. The service writers always greet me, even if they're not handling my appointment that day. More
by MFRATUS
October 11, 2024
The best, most helpful and outgoing dealership in the world. Everyone is treated like family. Wouldn't shop anywhere else.. world. Everyone is treated like family. Wouldn't shop anywhere else.. More
by DALTON7302
October 10, 2024
My salesman was Bill very nice guy went over everything with me and answered all my questions I will recommend to my family and friends with me and answered all my questions I will recommend to my family and friends More
by NHELLER1
October 10, 2024
Always relaxing when I get service. Everyone is super. All work done correctly, always. Never had an issue. Everyone is super. All work done correctly, always. Never had an issue. More
by Sharen
October 10, 2024
It’s okay but could definitely use some customer service improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Cust improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Customer service makes a great business experience ! More
by elw1860
October 10, 2024
I was taken aback when I learned that the cost to repair my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I coul my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I could get a tire plugged for $15 elsewhere. I understand that the cost might be higher at a dealership. However, the cost appears to be excessive. For that reason, I probably won't return to the service department. Please know, my salesman is wonderful, and I will buy another car from him. But I doubt I will visit the service department for non-warranty services. More
by BNEWSMAN
October 08, 2024
My vehicle purchasing experience was everything I expected it to be. Incredibly pleasant. Tim Lally Chevrolet, Bruce Myers, Anthony Paolella, and Jim Zurzillo are great. expected it to be. Incredibly pleasant. Tim Lally Chevrolet, Bruce Myers, Anthony Paolella, and Jim Zurzillo are great. More
by BLWALKER1989
October 07, 2024
Good service quick and reliable customer service and nice people who served me and clean places nice people who served me and clean places More
by RLDS195263
October 06, 2024
A very professional and well run service department. Kept us informed on progress and estimated time of completion. Kept us informed on progress and estimated time of completion. More
by LEADMECHUS
Employees Worked With
