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Tim Lally Chevrolet
Warrensville Hts, OH
1,299 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,299 reviews
November 11, 2024
I had a part that was covered by my manufacturer's warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge you more for the vehicle. They made an excuse not to honor a warranty that made the purchase price of my vehicle $10,000 more. It's a scam. Even though I had to pay they did do an excellent job of repairing my vehicle. This is why I only gave them 3 stars. More
by NINJA1NOSP
Verified CustomerEmployees Worked With
Other Employees :
Jason from the parts department
November 09, 2024
I had a great experience at Tim Lally. Brenda, in particular was a huge help, she was knowledgeable, she answered all my questions, and was patient with my decision-making process and made Brenda, in particular was a huge help, she was knowledgeable, she answered all my questions, and was patient with my decision-making process and made it a great experience overall. More
by CMAISTROS52002
November 08, 2024
Everything went well; I have no complaints and will go to Lally Chevolet for my future needs. Lally Chevolet for my future needs. More
by BJP7184
Employees Worked With
November 08, 2024
Everything was done within an hour. Rachel was professional and pleasant. I always enjoy the waiting room and hospitality that's shown. Rachel was professional and pleasant. I always enjoy the waiting room and hospitality that's shown. More
by eejae
November 06, 2024
Always great and quick service when I come here. I have used this dealership for years! I have used this dealership for years! More
by CWPRICE2000
Employees Worked With
November 06, 2024
Mz. B The Car Lady. Go see her!! Best customer service from start to finish B The Car Lady. Go see her!! Best customer service from start to finish More
by MZ.B THE CAR LADY
Employees Worked With
November 06, 2024
The website was helpful and all of the people I met were kind and courteous. kind and courteous. More
by FRAN.SPIDARE
Employees Worked With
November 04, 2024
Adam was wonderful to work with! He was very knowledgeable and friendly. Thanks for the great service. He was very knowledgeable and friendly. Thanks for the great service. More
by WATSON2789
November 04, 2024
I appreciate working with Rachel, because she is very accommodating. I am still concerned about my car and when I put the car and drive, it does not always engage and that has been a problem since I purc accommodating. I am still concerned about my car and when I put the car and drive, it does not always engage and that has been a problem since I purchased the car. I have set it on numerous occasions, and it seems like it has not been addressed and may be a problem with the actual car make it self. I would love to have more information in regards to this. More
by PBA6
