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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,205 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,205 reviews

September 11, 2024

Premier customer service. Service was completed in a prompt and timely matter. Keep up the great work! More

by MCS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Service was on time as promised. His issues were Easily and professionally.. Very smooth transaction. Thank you. More

by AARONUGRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Always top notch professionalism , integrity and honesty with carrying out your job while you wait More

by JAMESWGRAY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

I enjoy coming to Tim Lally Chevrolet because of the professionalism and the thoroughness of their job. More

by NINJA1NOSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Milliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Tim Lally Chevrolet responded

Thank you for entrusting our team to help you. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

September 10, 2024

I have been with Tim Lally Chevrolet for years. The staff goes out of their way to helpful and efficient and professional. This visit was to have maintenance service done to my car. It was compl More

by CAKONET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

I had the best experience purchasing my new car at Tim Lally Chevrolet. Everyone was so attentive and helpful. More

by MARYESVATOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Free is always good. Joe Hurtuk is a great salesman, is very personable and a cutie. Haha! More

by DONOVAN249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible service to our guests. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

September 08, 2024

I’ve been doing business with this dealership for more than 20 years. Their staff has always been professional, courteous and honest. More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Tim Lally Chevrolet responded

We love hearing from our customers so thank you for taking the time to write this awesome review. Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business for the last 20 years! Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

September 07, 2024

Service and pricing is terrible and they didn’t do no work on my car or look at what I ask More

by LASHAWNTOM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Nagy
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

While there have been some issues, overall I’m pleased where things stand and I’m happy with the service department. Jim Lamtman has been very helpful and his knowledge of Chevy vehicles is excellent. More

by JIMYOUNGHOMEPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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