Tim Lally Chevrolet

Friendly, fair and thourough Joe Z (salesman) and Jason (finance manager) bent over backwards to make my car buying experience very rewarding. Joe thoroughly described the attrib Joe Z (salesman) and Jason (finance manager) bent over backwards to make my car buying experience very rewarding. Joe thoroughly described the attributes of my new car and answered all of my questions regarding my new Trax. I was provided a very fair trade-in allowance and all of my finance options were thoroughly explained to me in advance. I was never pressured to buy but allowed to come to my own final decision. All of the folks working at Tim Lally were friendly and courteous. The amenities at the dealership are awesome. I would recommend Tim Lally as a dealership and Joe Z as a salesman to anyone. More

New car purchase Vidi Titas is a great Sales Consultant. He sold me what I wanted, a 2016 Chevy Cruze LS. He truly listened. No pressure selling me a car I didn't want Vidi Titas is a great Sales Consultant. He sold me what I wanted, a 2016 Chevy Cruze LS. He truly listened. No pressure selling me a car I didn't want. Great experience! More

Car Purchase I came in looking to trade in my car and Brenda went out of her way to give me excellent service. She is so patient and very professional she works ha I came in looking to trade in my car and Brenda went out of her way to give me excellent service. She is so patient and very professional she works hard and dillegent to make sure I left happy ! In which I did ! I would highly recommend her and Tim Lally this makes my family 6th purchase from this dealer More

Best Experience Car Shopping I have been trying to find a car for the past month due to recent car issues. Because I wanted to find a car before winter, I was in a rush (but tryin I have been trying to find a car for the past month due to recent car issues. Because I wanted to find a car before winter, I was in a rush (but trying to due as much research in the little free time I actually had). My first experience there was wonderful. I was urged to go by my dad because he had purchased a car from Devin before. I wasn't even thinking of buying a Chevy, but the time and effort that went into my finding a great car and comparing the different models was amazingly refreshing. Even thought I told Devin that I most likely would not buy today, he took the time to go over every question and concern I had for finding the perfect vehicle for my lifestyle. In the next few weeks I went to a few more dealerships, but no one took the time and had the patience with me like Devin did. In the end, I had to go back to Tim Lally for one more look and I found the perfect car! Every one that I worked with (Devin, the Financial people, and the car insurance rep) were very nice and informational. All of the concerns I had, since it was my first car buying experience, were quickly taken care of. I would have to say that out of all the big purchases I have made, this one was by far the least stressful! More

Excellent Customer Service My husband and I were in the market for a late model preowned vehicle. We stopped at Tim Lally in Bedford Heights, Ohio, where we were introduced to My husband and I were in the market for a late model preowned vehicle. We stopped at Tim Lally in Bedford Heights, Ohio, where we were introduced to Devin Lindsey, our salesman. Devin was knowledgible, well spoken, and walked us through the sales process. He was patient, and answered all of our questions. He, along with the sales manager, Alex, made our purchasing process a pleasant experience. We will send our friends and relatives to Tim Lally, and in the future when we are in the market to purchase another vehicle, we will come back to Tim Lally. Thank you Devin for the pleasant experience, we will be back. Charles & Leslie Anderson More

Easiest experience ever! My wife and I had a lease from another brand and were in the market to get out of it early due to problems with the vehicle and getting no help from t My wife and I had a lease from another brand and were in the market to get out of it early due to problems with the vehicle and getting no help from the company. We arrived at Tim Lally and sat with joe Ciammaichella. He asked what we were looking for and the reasons behind our requests. He asked what our budget was with the monthly payment and took us over to a traverse immediately. We explained why we were not choosing to go with the other brand and he was very compassionate. He explained different options we could get while staying within our budget. He picked out one traverse that was exactly what we were looking for. We drove it and fell in love. This is not easy for me to say considering I always said I'd never buy a Chevy and I was proved wrong with my assumptions thanks to joe. He was very intelligent about the brand and answered all out questions without delay or asking another sales person. He immediately started on the finance part which was very smooth. Joe and his team bent over backwards to earn our business. We have bought many new cars over the years and this is buy far the easiest and funniest experience we have had. Not only has Chevy earned our business but joe and Tim Lally have as well. Thanks again to all the amazing people at Tim Lally for going out of there way to make us feel comfortable and part of there family! More

WE WERE SERVED A BOX OF AWESOMENESS!!!!!!!!!!!!!! From the time that Ryan walked to the edge of the car lot in the cold until the time Jason was handing my wife the keys was nothing like I ever experi From the time that Ryan walked to the edge of the car lot in the cold until the time Jason was handing my wife the keys was nothing like I ever experienced at any car lot!!!! We were very well attended to like a five star restaurant or hotel. After awhile I had forgotten that we were at a car lot. From the in-house restaurant to the movie theater, I would go there to hang out...lolol. Ryan D. was great. He listened to us and gave us a better deal than we asked for. My wife got the truck of here dreams and when I am ready, I will get my next vehicle from Tim Lally Chevrolet. They have gained a customer for life!!!!!!! THIS IS A FIVE STAR DEALERSHIP!!! Lachanda and Brian Hilliard very satisfied customers!!! More

Great oil change! Called Tim Lally Chevy at 7 in the morning and was able to get my car in at 7:30 a.m. Customer service representative Curtis was so helpful he got me Called Tim Lally Chevy at 7 in the morning and was able to get my car in at 7:30 a.m. Customer service representative Curtis was so helpful he got me in and out in a timely fashion More

PROFESSIONAL, PRECISE, AND PATIENT My experience was extremely pleasant. My sales rep, Brenda M. was so pleasant. She was very knowledgeable about the vehicles that my fiancee and I wer My experience was extremely pleasant. My sales rep, Brenda M. was so pleasant. She was very knowledgeable about the vehicles that my fiancee and I were choosing from, and also very patient with me. I felt the vehicles to choose from were of a wide range as well. I would definitely recommed Tim Lally dealership and Brenda to anyone seeking a new or used vehicle More

Awesome Joey H. is an amazing seller. This is my second time leasing a car with his help. He is awesome and I will see him for my next one!!! The finance guy Joey H. is an amazing seller. This is my second time leasing a car with his help. He is awesome and I will see him for my next one!!! The finance guy was awesome as well. More