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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,249 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,249 reviews

March 14, 2016

"My first experience purchasing a vehicle." Alex was so helpful and courteous. I purchased a used Spark and I really am impressed with it. I would recommend this dealership to anyone looking for More

by jackson888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Tim Lally Chevrolet responded

Thank you so much for the wonderful review of your experience at Tim Lally Chevrolet. Alex is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Regards, Camille Parr cparr@timlally.com

March 13, 2016

Outstanding service. Outstanding service and very friendly and professional service! I would recommend this dealer to friends and family. Holly and Chris where excellen More

by Lmm2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Chris Vasko
Mar 14, 2016 -

Tim Lally Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Holly and Chris were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Camille Parr cparr@timlally.com

March 12, 2016

Great Day at Tim Lally Chevrolet! Joe was very helpful, had a lot of knowledge, answered all our questions. We purchased a new Sonic and love it! It was an overall pleasant buying ex More

by FSand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Mar 14, 2016 -

Tim Lally Chevrolet responded

Thank you for your review. We're glad to have Joe on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Camille Parr cparr@timlally.com

March 11, 2016

I didn't have to look any further Everyone was courteous they were very experience and they stayed in the price range according to my credit that I could afford they were very More

by Valerie Burkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pollard
Mar 14, 2016 -

Tim Lally Chevrolet responded

Valerie, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Tim Lally Chevrolet! If there is anything else we can do for you just give us a call! Regards, Camille Parr, cparr@timlally.com

March 10, 2016

Best experience possible From the time the process started Jim was incredibly professional and concise. He executed on everything to the highest level, and truly had my best i More

by Jeff Blais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski, Holly Vansil
Mar 14, 2016 -

Tim Lally Chevrolet responded

Jeff, Tim Lally Chevrolet thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Regards, Camille Parr cparr@timlally.com

March 09, 2016

New car I had a great experience at Tim lally. The sales team couldn't have been more helpful. Usually buying a car is a stressful experince but this was a More

by Benny25
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski, Holly Vansil
Mar 14, 2016 -

Tim Lally Chevrolet responded

We love hearing about customers who have a great experience at Tim Lally Chevrolet and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Camille Parr cparr@timlally.com

March 09, 2016

Easy, friendly experience! I was referred to Tim Lally by a trusted source. Couldn't be happier that they heard from the referral source and were expecting me to drop by! Work More

by abrosious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Tim Lally Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Joe was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Camille Parr cparr@timlally.com

March 07, 2016

Outstanding experience, Thanks Jim "Z" I was looking for a car that I could not find locally and reached out to a number of dealers. Jim "Z' originally responded with the best offer I recei More

by Roger S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Mar 14, 2016 -

Tim Lally Chevrolet responded

Roger, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the SALES experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Regards, Camille Parr cparr@timlally.com

March 05, 2016

The Best of the Best Leased a new car with Joey Hurtuk. Best experience ever. How often can you call a car salesman kind and considerate. This one you can! More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo, finance
Mar 14, 2016 -

Tim Lally Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Joey and we look forward to seeing you at our dealership in the future. Regards, Camille Parr cparr@timlally.com

March 03, 2016

Great Service I had my brakes serviced by them. I received great service and they were good people. I would definitely recommend them to others! I am disabled, the More

by Ted H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. was my service advisor.
Mar 14, 2016 -

Tim Lally Chevrolet responded

Ted, thank you for sharing this great feedback with us. We feel our service department is what makes Tim Lally Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Camille Parr cparr@timlally.com

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