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Tim Lally Chevrolet
Warrensville Hts, OH
1,249 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,249 reviews
April 15, 2016
Oil change and tire rotation This was my first time to their new facility and the service was fast and efficient as usual. I have no idea why GM required them to spend the proba This was my first time to their new facility and the service was fast and efficient as usual. I have no idea why GM required them to spend the probably million dollars to build this new building in order to keep their franchise. Which would have been better spent corporate to lower the prices, or include maintenance service for the first 3 years of ownership. More
by ward2015
Employees Worked With
service
April 15, 2016
Great customer service and great work My car was super filthy, it had dog hair, stains and just overall dirty. I've had the car for 3 years and never had a cleaning. When i took my car in My car was super filthy, it had dog hair, stains and just overall dirty. I've had the car for 3 years and never had a cleaning. When i took my car in for just a detail, they found dents in my windshield and 3 recalls on my car. They told me while the car was in their care, they would take car of those. The windshield was free through my insurance and the recalls were free of course. I only went in for a detail cleaning. My car was clean and free of recalls! I was a very happy customer! More
by C6laniece!
Employees Worked With
April 13, 2016
New lease Staff went out of their way to make my experience a good one! The dealership was very impressive and I'm so glad I chose Tim Lally to do business with Staff went out of their way to make my experience a good one! The dealership was very impressive and I'm so glad I chose Tim Lally to do business with. More
by Joy
April 13, 2016
My visit to Tim Lally Chevy was great!!! My Visit to Tim Lally was great. I just love Holly. I didn't feel rushed or pressured into the deal and they found the best deal for me My Visit to Tim Lally was great. I just love Holly. I didn't feel rushed or pressured into the deal and they found the best deal for me More
by kisha123
April 13, 2016
Alex was great and helpful Alex was very knowledgeable about the car i purchased. I can tell through his enthusiasm about the car that he loves his job and enjoys being apart of Alex was very knowledgeable about the car i purchased. I can tell through his enthusiasm about the car that he loves his job and enjoys being apart of Tim Lally More
by RaeGarner
Employees Worked With
April 12, 2016
Great customer service My visit to Tim Lally Chevy was great!!! Brenda and Holly made me feel like I was at home. I felt like I was one of there own family members. I didn' My visit to Tim Lally Chevy was great!!! Brenda and Holly made me feel like I was at home. I felt like I was one of there own family members. I didn't feel rushed or pressured into the deal and they found the best deal for me. More
by Twaun Hayes
Employees Worked With
Brenda Milliner, Holly Vansil
April 12, 2016
Awesome@ Had an absolutely great experience at Tim Lally with car salesman Travis! He was a great help with the purchase of a brand new vehicle and answered al Had an absolutely great experience at Tim Lally with car salesman Travis! He was a great help with the purchase of a brand new vehicle and answered all of our questions & concerns... I would definitely refer people to speak to him when its time to purchase a vehicle! He is so down-to-earth and made us all feel comfortable and at home... More
by JeanelleM
Employees Worked With
Travis Kinnebrew
April 12, 2016
Great Salesman Travis Kinnewbrew was an exceptional Care Salesman, he treated us as if we were family members as oppose to just a number and/or customer. Travis lea Travis Kinnewbrew was an exceptional Care Salesman, he treated us as if we were family members as oppose to just a number and/or customer. Travis leadership skills were impeccable. We are truly grateful that we had the opportunity to transact our business w/ Mr. Kinnewbrew. Incidentally, Doug Ferguson went above and beyond to assist us w/ a dilemma that we were experiencing. Mr. Tim Lally should be made aware what great employees he employ! More
by Natale a Urich
Employees Worked With
Doug Ferguson, Travis Kinnebrew
April 12, 2016
Ended an existing lease and started a new one The staff made the process as easy as possible. They showed me all the options available and were very courteous and knowledgeable. Travis made sure The staff made the process as easy as possible. They showed me all the options available and were very courteous and knowledgeable. Travis made sure the experience was an enjoyable one and I didn't feel pressured. Jim in Finance explained all the paperwork I was signing and took the time to explain any forms I didn't understand. More
by chevygirl56
Employees Worked With
Jim in Finance, Travis Kinnebrew
April 12, 2016
great experience!!! This was my first time financing a vehicle and Vidi Titas made everything go as smooth as possible, would definitely go to him/tim Lally ford for my n This was my first time financing a vehicle and Vidi Titas made everything go as smooth as possible, would definitely go to him/tim Lally ford for my next vehicle and recommend anyone looking for a vehicle to check here. More
by cdavja06
