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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,249 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,249 reviews

April 27, 2016

Excellent Service Alex Reed was very helpful in the purchasing of my vehicle and I am very satisfied. I would certainly buy another vehicle from Tim Lally Chevrolet. More

by Jpannarale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2016 -

Tim Lally Chevrolet responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Alex was very helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Camille Parr cparr@timlally.com

April 26, 2016

Customer Service and assistance. On 4-25-16 I was in need of a new vehicle. The Salesman was very helpful and assisted me in finding a car that fit my present needs. When given the More

by Dale12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cinyer, Holly Vansil
Apr 27, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Camille Parr cparr@timlally.com

April 24, 2016

excellent customer service From the moment I walked in the door I was greeted with excellent customer service. My salesman RO was very helpful, not pushy and patience with me. More

by dedra coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike kendren, Rogello Valdez
Apr 26, 2016 -

Tim Lally Chevrolet responded

Dedra, thanks for this marvelous review and congratulations on your new car! We are so pleased that Rogelio and the rest of the team were able to provide you with such exceptional service. Enjoy your new vehicle and we look forward to hopefully doing business with you again in the future. Sincerely, Camille Parr cparr@timlally.com

April 23, 2016

Great experience! We had an excellent experience! Brenda and Brian were great! They were both very friendly, and went out of their way to help us find the vehicle that More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lightner, Brenda Milliner
Apr 26, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving us this review, David. We are very happy to hear that Brenda and Brian were able to get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Camille Parr cparr@timlally.com

April 22, 2016

Thanks for my new Equinox I also want to praise our salesman Travis Kinnebrew for a fine job with any questions we had and didn"t high pressure us in any way to buy a car whi More

by Ronald c Vickroy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski, Travis Kinnebrew
Apr 26, 2016 -

Tim Lally Chevrolet responded

Thank you for taking the time to write about your experience, Ronald. It's great to know that Travis and the rest of the team were able to provide you with the pressure-free and knowledgeable service Tim Lally Chevrolet is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Camille Parr cparr@timlally.com

April 19, 2016

BRENDA MILLNER WENT THE EXTRA MILE TO HELP ME OUT BRENDA MILLNER WENT THE EXTRA MILE TO HELP ME GET OUT OF MY CURRENT SITUATION SHE SPENT A LOT OF TIME TRYING TO GET ME OUT OF THAT UPSIDE DOWN SITUA More

by JEFRIDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
Apr 20, 2016 -

Tim Lally Chevrolet responded

At Tim Lally Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Camille Parr cparr@timlally.com

April 19, 2016

Thanks a milion...for my new Trax I was not looking to purchase a new car but sa I walked around the showtime I found two car I liked just them Travis walked up and asked if he could h More

by Hotnewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kinnebrew
Apr 20, 2016 -

Tim Lally Chevrolet responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Travis was very helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Camille Parr cparr@timlally.com

April 17, 2016

Complete Satisfaction I have been looking for a very unique Silverado for over a year. I wish I would have dealt with Alex Reed sooner. He really persevered in finding j More

by leri, john4039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2016 -

Tim Lally Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and we are happy to hear that Alex was able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Camille Parr cparr@timlally.com

April 17, 2016

Going the extra mile the sales person henry Jablonski and finance manager Jason Creager went the extra mile on the deal to find the right vehicle for me and my wife. More

by nat01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Creager Finance Manager
Apr 19, 2016 -

Tim Lally Chevrolet responded

Thanks for telling us about your buying experience! We're glad to hear that Henry and Jason were able to meet your needs. We will always try to go the extra mile to please our customers. Thanks for shopping with us, we hope you enjoy your purchase for many miles of safe and happy travels! Sincerely, Camille Parr cparr@timlally.com

April 15, 2016

Good first time car buying experience First car buying experience for me and the people at Tim Lally made me feel comfortable. Very knowledgeable about each product and were not pushy at a More

by jrucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogello Valdez
Apr 19, 2016 -

Tim Lally Chevrolet responded

It was a pleasure to read about your first buying experience working with Rogello and the rest of the team. Congratulations on your new 2016 Chevrolet Equinox! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a comfortable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Camille Parr cparr@timlally.com

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