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Tim Lally Chevrolet
Warrensville Hts, OH
1,205 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,205 reviews
September 25, 2024
Very efficient and timely! Very professional and respectful! Sean is a great service advisor! Good Job 👍🏾 Very professional and respectful! Sean is a great service advisor! Good Job 👍🏾 More
by JOSEPH.A.GRIMES
Verified Customer
September 25, 2024
the service was very good, Sean is a very good service advisor! very knowledgeable professional advisor! very knowledgeable professional More
by DAUSTIN819
Employees Worked With
September 24, 2024
I had a significant engine problem that was resolved satisfactorily by the service department in satisfactory fashion. satisfactorily by the service department in satisfactory fashion. More
by JIMYOUNGHOMEPRO
September 23, 2024
My visit for a guaranteed oil change and service visit started out fine with Rachel who scheduled the appointment. But when I came to pick up my Trax, no one could find it or the paperwork! I spent 20 m started out fine with Rachel who scheduled the appointment. But when I came to pick up my Trax, no one could find it or the paperwork! I spent 20 minutes while they looked for documents, looked for the car -- I found it on the lot -- and generally apologized for being disorganized. Another plus ----the mechanic was personable and apologetic instead of defensive. That was appreciated. Still, I am unlikely to bring my car back. More
by SJBROUSS84
September 23, 2024
Clean facility. Nice amenities are available while you wait. There are plenty of service reps available to assist you. Nice amenities are available while you wait. There are plenty of service reps available to assist you. More
by M.1987
September 20, 2024
I think the dealership and staff is awesome, anytime something goes wrong with my car they take care of it right away!!! something goes wrong with my car they take care of it right away!!! More
by SHIRLEYMASON519
Employees Worked With
September 19, 2024
Service techs are top notch, they do what is necessary to get the job done right. get the job done right. More
by rossilandscaping
September 19, 2024
Dealership was friendly as usual when I arrived. Showroom people greeted me while I was walking around waiting. Showroom people greeted me while I was walking around waiting. More
by ASZABO98
Employees Worked With
September 19, 2024
I have a lot of confidence in Chris and Matt to take good care of my Corvette. Matt is professional and efficient in getting me in and out, and Chris is "the man" when it comes to Corvette work. care of my Corvette. Matt is professional and efficient in getting me in and out, and Chris is "the man" when it comes to Corvette work. More
by DLLUTZ00
Employees Worked With
September 19, 2024
I’ve been pleased each time I have been to Tim Lally. From purchase to routine oil changes, they treat you like family, like you are valued. I trust the work they do, and I’d recommend to anyone! From purchase to routine oil changes, they treat you like family, like you are valued. I trust the work they do, and I’d recommend to anyone! More
by Lovemymarks
