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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,268 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,268 reviews

October 31, 2024

This was my first time purchasing a car from a dealership and Adam made everything very simple. He always made sure we were comfortable and that we understood everything completely. More

by Daniel Romero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Great service, was treated by a kind gentleman who was great and informative until the completion of the work order. More

by PRECIOUSCALLIE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Rachael is the most efficient, kind, caring, respectful I could go on and on. Thank you so much for your generosity More

by DMTHURMAN63
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill P
October 30, 2024

We have always had good service from Tim Lally Chevrolet. The team that takes care of us is always professional and courteous and have never had a problem with the work that had been done. We wouldn’t take More

by CARDAMONE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

LIKE THE FRIENDLY CUSTOMER SERVICE AND THE COMFORT IN THE WAITING AREA. I APPRECIATE THE HOT CHOCOLATE AND MANICURE. More

by TLANCASTER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Tim Lally has friendly workers and great service when bringing in your car for maintenance. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Zarzeczny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Walker, Calvin
Oct 28, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 27, 2024

Clean and friendly environment, you didn’t have to wait long for the service rep to come and check you in. Also to update you on the status of your service. More

by NEXTMILESTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

The dealship is very helpful very theral detailed they go over and beyond the customer needs 😀 More

by TDELIBERATO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Tim Lally Chevrolet responded

Thank you for entrusting our team to help you. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 26, 2024

Mr Bill P. at Tim Lally in Bedford was fantastic Salesman. Knowledgeable , patience, listen to customer wants and needs, Buying a vehicle is a major step and More

by Queen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

All went as planned and very friendly service dept and sales staff Joey Hurtuk was great ! More

by DANTE.DEPIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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