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Tim Lally Chevrolet
Warrensville Hts, OH
1,299 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,299 reviews
April 14, 2025
During the phone call concerning my vehicle the call disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, More
by YHARRIS2661
Verified CustomerEmployees Worked With
April 11, 2025
Very easy to work with and made the purchase process enjoyable. Would go back for my next vehicle. enjoyable. Would go back for my next vehicle. More
by JOHN@HY-TECHCONTROLS.COM
April 05, 2025
I worked with Joey to purchase my Chevy Colorado. He was a pleasure to work with and actually made buying the car fun and seamless.! Joey went over all of the details of the vehicle with me and hel He was a pleasure to work with and actually made buying the car fun and seamless.! Joey went over all of the details of the vehicle with me and help me pick out the best one for me. More
by SLG0712
April 04, 2025
Good service time spent at dealership at. Tim Lally Car was washed after service always a good clean car. Tim Lally Car was washed after service always a good clean car. More
by KILBYDAVID49
Employees Worked With
April 02, 2025
Service was great but communication on when car ready was lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until 2. That wasn’t a problem but if system could generate a notification that would have been helpful. Rachel was helping another customer when I stopped to see if car ready so it might have just been finished and there wasn’t time to notify me. More
by MARILYNMUZIC
April 02, 2025
The first time I was there I was very impressed by how well the staff was and how clean the waiting room was. well the staff was and how clean the waiting room was. More
by RMARKS0
March 31, 2025
Fast, efficient and awesome customer service. Enjoyed the free manicure as well! Will go back! Enjoyed the free manicure as well! Will go back! More
by glendasuee94
March 30, 2025
Bruce Myers was very professional and personable when helping me determine which investment was best for me, as well as determining which vehicle to lease helping me determine which investment was best for me, as well as determining which vehicle to lease More
by Betty B
March 24, 2025
Good service. The only complaint I have is the 4% charge for using a credit card. Had I known this beforehand or even at the time of payment, I would have used a The only complaint I have is the 4% charge for using a credit card. Had I known this beforehand or even at the time of payment, I would have used a different method. It should be more clearly communicated. More
by MSTEMPOWSKI
Employees Worked With
March 24, 2025
Jamie Onion and his crew had everything ready to go when we got there. Ty knows his stuff. He gave us a run down on how the equipment works. The how process took about 30 minutes, and we were back on the ro we got there. Ty knows his stuff. He gave us a run down on how the equipment works. The how process took about 30 minutes, and we were back on the road for our drive home. Job well done guys. More
by POLICE.CHIEF
Employees Worked With
Jamie Onion, Ty
