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Tim Lally Chevrolet
Warrensville Hts, OH
1,255 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,255 reviews
January 22, 2025
Service team is always rude and slow. I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 9 I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 90 days. It took a month to replace my transmission. Shortly after that the hatch wouldn't open. I called GM and they suggested that I switch dealerships for service. More
by WATSON2789
Verified CustomerEmployees Worked With
January 13, 2025
Very professional, thorough, efficient, reliable, customer oriented, compassionate, courteous, respectable, premier customer service, and outstanding. customer oriented, compassionate, courteous, respectable, premier customer service, and outstanding. More
by MCS21
January 13, 2025
Tim Lally Chevrolet did a good job all I asked including advice on my brake life estimate. The only place I’d get my suburban serviced. advice on my brake life estimate. The only place I’d get my suburban serviced. More
by BRITANNIABUILDER
January 12, 2025
Jeff McCune was so helpful and went above and beyond for us. I will recommend him to others. us. I will recommend him to others. More
by BMATHENEY
January 12, 2025
For a basic oil change, you guys are widely overpriced. As usual, your labor prices are ridiculous. I won’t be coming back. As usual, your labor prices are ridiculous. I won’t be coming back. More
by NKLINE34
Employees Worked With
January 11, 2025
Great experience, will be the only go to for any Chevy new or used vehicles. new or used vehicles. More
by M.VATTY
January 11, 2025
They were great in having the vehicle and paperwork ready so when we arrived it was simple! so when we arrived it was simple! More
by April
Employees Worked With
January 08, 2025
Very good experience our sales rep, JOEY HURTUK was very helpful and personable and made the experience enjoyable. Honestly, we only went to Tim Lally to test drive a Z06 in our search for the perfect Z06, helpful and personable and made the experience enjoyable. Honestly, we only went to Tim Lally to test drive a Z06 in our search for the perfect Z06, and we bought it ... the perfect Z06. More
by BSALT
January 07, 2025
It is worth it to pass 2 other Chevy dealerships to get to Tim Lally for all our car needs. to Tim Lally for all our car needs. More
by USAKBA
