Tim Dahle Nissan Southtowne

Worst car buying experience. I searched car.com obsessively for over 2 months to find a vehicle that meet all my needs. I found one that was a fair price so contacted the dealers I searched car.com obsessively for over 2 months to find a vehicle that meet all my needs. I found one that was a fair price so contacted the dealership. I was told the vehicle had normal wear and tear but was in good condition. I asked if it had been through an inspection for any mechanical issues and was told it had not, but they would inspect it for an additional $1000. I felt that was extremely high priced for an inspection so declined, thinking I would have it inspected after I bought it. I explained I lived in WA and requested a quote for shipping it to me. I felt the shipping cost was reasonable so agreed to take the vehicle. In review of the purchase agreement paperwork I noticed 2 additional charges for a total of $600. When I asked what the additional $600 was I was told there was a $250 charge for an anti theft device and $350 for a chemical to prevent interior mold. My paperwork indicated I could decline these services. I was told they had already been completed on my car and declining them was not an option. Now my $5000 car is up to $6400 including the cost to ship it. When the vehicle arrived I found a dent on the passenger side of the vehicle and the break light was illuminated on the dash, which had not been disclosed to me during the purchase. Now I have had my mechanic complete an inspection He informed me all the brakes needed to be replaced, there were 3 gaskets leaking on the engine, and the entire heating core needed replaced for a total cost of $3400. I have also been unable to get the dealership to send me any of the documents I signed when completing this purchase, despite several requests. I purchased my vehicle from Tim Dahle Nissan Southtown because I believed them to be a reputable business. What I have found is that they are nothing but con artists and thieves who take advantage of honest, hard working consumers. I would steer very clear from this one! More

My salesman Ryan did a great job in every respect! !The dealership as a whole did a great job! The car had to be transported from another state and arrived in pristine condition! !The dealership as a whole did a great job! The car had to be transported from another state and arrived in pristine condition! More

Liked working with Jake Unger, he got me in and out as quickly as possible. quickly as possible. More

I walked in under the impression I would be buying a vehicle from Tim Dahle Nissan for the second time this year. Giving them a second chance from the worst buying experience a couple of months ago at t vehicle from Tim Dahle Nissan for the second time this year. Giving them a second chance from the worst buying experience a couple of months ago at the Murray dealer. The salesman was wonderful (Randall), the sales manager clearly does not want to earn a customers business. Moving forward, nobody in my office will purchase a car from Tim Dahle. You can’t expect to sell a car for the most amount and add fake options plus a “lifetime warranty” and have that customer return to that dealership. They would be so far upside down they could not afford anything for years. Overall this experience has been sad and honestly shows the true face of a dealer. More

Great car dealership. I also really had a great salesman, Bryan Wagstaff. I highly recommend this dealership and especially Bryan Wagstaff. I also really had a great salesman, Bryan Wagstaff. I highly recommend this dealership and especially Bryan Wagstaff. More

Let me tell you about my experience with Tim Dahle Nissan Southtowne - We purchased a used but close to new Nissan Rogue April 2020, it was a trade in and they didn't put it through emmisions or inspection t Southtowne - We purchased a used but close to new Nissan Rogue April 2020, it was a trade in and they didn't put it through emmisions or inspection to get the vehicle licensed and registered so I took it back in August when they finally realized what needed to be done, while there I had an oil change done as well and they scratched the rear 1/4 panel so they said they would fix it, and it came back with the color not correct and it stands out to me and others. They have told me several times they would make an appointment and have it fixed. I went into the service department and was promised it would be taken care of and they would contact me once the appointment was set. Still to this day it hasn't been taken care of. I had to have them put in a new battery 6 months ago and now having issues with the vehicle starting, I CAN'T get ahold of anyone to assist me since it comes with the Lifetime Warranty (not worth it if they won't answer their phone or return VM). Then I get a phone call from the sales department wanting to know if they can help. I am at this point furious and frustrated with the whole situation. More

We worked with Big Al. He was low pressure and let us make our decision in our time. They worked with us to give us what we wanted. In the deal financially that we didn’t He was low pressure and let us make our decision in our time. They worked with us to give us what we wanted. In the deal financially that we didn’t like. We were satisfied in the end! Big Al listened to us and we would go there again More

This is a great dealership to work with! Especially Jake Unger! He helped me find a truck I have been looking for the past 5 years! He worked his magic and got me a great deal! Will be recom Especially Jake Unger! He helped me find a truck I have been looking for the past 5 years! He worked his magic and got me a great deal! Will be recommending to friends and family! More

I've had the best experience in the Service Department for many years now. I purchased my Nissan Altima from Tim Dahle Nissan Southtowne in 2015. They've taken care of my car ever since. I have the BES for many years now. I purchased my Nissan Altima from Tim Dahle Nissan Southtowne in 2015. They've taken care of my car ever since. I have the BEST Service Representative, Travis Leonard, who has been advising me regarding service for my car for many years now. I TRUST Travis and I know that now days its hard to find a super great service man with that knows your car. Travis is amazing. Thank you, Travis!! More

I set up an appt. with dealership, when I got there I was greeted by two handsome men. Waldo and Jose are great salesmen, excellent customer service. Everything is done electronically, a nice surprise. Rob greeted by two handsome men. Waldo and Jose are great salesmen, excellent customer service. Everything is done electronically, a nice surprise. Robert (financial officer) a great salesman, excellent customer service. I'm happy with the final deal! Be aware of all the add-ons they want you to purchase, don't be afraid to say No. Disappointed the dealership did not fill up the vehicle with gas. More