Tim Dahle Nissan Southtowne

Been waiting 3 weeks for them to put a new tire on a van I bought. Not one employee has reached out or called back to give an update. Can't even get a manager to talk to me. Will never give them my business I bought. Not one employee has reached out or called back to give an update. Can't even get a manager to talk to me. Will never give them my business again. Horrible experience. More

This review is for the service department As I write this review, I am still waiting for the service advisor to call me back regarding an updated estimate/status of my car. It has been a whole day after the review, I am still waiting for the service advisor to call me back regarding an updated estimate/status of my car. It has been a whole day after the initial estimate, a total of 2 days and the car is still in just 'check in' status. No delivery date in sight for a leaking power steering, which by the way was supposed to have been fixed by them some months ago (like 3 months). I'll try to recover my car tomorrow and take it somewhere else. Previous interactions had been ok, but this time I find the lack of communication/call backs unacceptable More

Getting REALLY frustrated with the lack of response. I bought a new Leaf, and as part of the written contract, they were to install a couple of things after-market that the car didn't come with. I can't I bought a new Leaf, and as part of the written contract, they were to install a couple of things after-market that the car didn't come with. I can't get the salesman to contact me (other than after a looong time to say he'll check, and then nothing more) nor the guy in the parts dept or the service depth. I leave voice-mails and send emails, but nothing. I've tried to be forgiving, but now I'm just feeling taken advantage of. CANNOT recommend this dealership. Once the car is purchased and they have your $$, they're done. More

This place is awful and disgusting in every way possible. .. Everyone here needs to get there heads out of there xxx and treat people with respect and help them when they are in service or if there is a issue .. Everyone here needs to get there heads out of there xxx and treat people with respect and help them when they are in service or if there is a issues.... No one will let you talk to any manager or the GM in fact they all call themselves managers but yet no one will help you they all talk xxxx and brush off what you say. So all I have to say is xxxx Tim Dahle and the Nissan dealership in Sandy More

Complete Criminals. ..Cannot reach the same person twice. Never buy anything from them Ever! Never Ever ! ..Cannot reach the same person twice. Never buy anything from them Ever! Never Ever ! More

Have asked 3 different times for Tim Dahle to replace a sensor on the front end of my car and they keep telling me they wont replace it, it just needs to be realigned, xxxxxxxxx, they havent fixed it , it sensor on the front end of my car and they keep telling me they wont replace it, it just needs to be realigned, xxxxxxxxx, they havent fixed it , it keeps going off. Will never buy nor go to them again. Horrible service. More

I am customer with them since 2015 and their service side was excellent but on the sales side they are the worst ever in SLC. They never bother about what customers are asking for. They have a lot of hidden was excellent but on the sales side they are the worst ever in SLC. They never bother about what customers are asking for. They have a lot of hidden factors with respect to pricing. For instance I just asked for a breakdown on the price they said come down we can provide you. Once we went there they made us to wait for about 45 mins and said breakdown will be provided only when you are about sign the purchase which will be provided only by the finance guy. They said they will add $1000 for workshop detail on top of the price which is kind of weird and lot of hidden price tags then said I got special permission from manager to provide which is again a super secret. And the price they will sell at the offer price only when we do financing with them otherwise an additional $1200. From beginning they don’t disclose anything and never trust them as they are not transparent in what they provide. Just be aware that they are not transparent in the pricing. Don’t waste your time and money they are not a customer friendly sales and never bother about customers, never keep up what they say. More

Salesman Brennan, did a great Job. Our experience was exceptional, attentive and detail oriented. Hence, bought our first car. Highly recommended, especially Mr Brennan. Dr Daniel Rome Our experience was exceptional, attentive and detail oriented. Hence, bought our first car. Highly recommended, especially Mr Brennan. Dr Daniel Romero More

Worst car buying experience. I searched car.com obsessively for over 2 months to find a vehicle that meet all my needs. I found one that was a fair price so contacted the dealers I searched car.com obsessively for over 2 months to find a vehicle that meet all my needs. I found one that was a fair price so contacted the dealership. I was told the vehicle had normal wear and tear but was in good condition. I asked if it had been through an inspection for any mechanical issues and was told it had not, but they would inspect it for an additional $1000. I felt that was extremely high priced for an inspection so declined, thinking I would have it inspected after I bought it. I explained I lived in WA and requested a quote for shipping it to me. I felt the shipping cost was reasonable so agreed to take the vehicle. In review of the purchase agreement paperwork I noticed 2 additional charges for a total of $600. When I asked what the additional $600 was I was told there was a $250 charge for an anti theft device and $350 for a chemical to prevent interior mold. My paperwork indicated I could decline these services. I was told they had already been completed on my car and declining them was not an option. Now my $5000 car is up to $6400 including the cost to ship it. When the vehicle arrived I found a dent on the passenger side of the vehicle and the break light was illuminated on the dash, which had not been disclosed to me during the purchase. Now I have had my mechanic complete an inspection He informed me all the brakes needed to be replaced, there were 3 gaskets leaking on the engine, and the entire heating core needed replaced for a total cost of $3400. I have also been unable to get the dealership to send me any of the documents I signed when completing this purchase, despite several requests. I purchased my vehicle from Tim Dahle Nissan Southtown because I believed them to be a reputable business. What I have found is that they are nothing but con artists and thieves who take advantage of honest, hard working consumers. I would steer very clear from this one! More

My salesman Ryan did a great job in every respect! !The dealership as a whole did a great job! The car had to be transported from another state and arrived in pristine condition! !The dealership as a whole did a great job! The car had to be transported from another state and arrived in pristine condition! More