Tim Dahle Nissan Southtowne

Dear Mr. Dahle: You should be ashamed of how unprofessional your sales and financial staff in South Jordan treated my sister, Ms. O’Brien. The encounter occurred the evening of 4/6/2013 betwee unprofessional your sales and financial staff in South Jordan treated my sister, Ms. O’Brien. The encounter occurred the evening of 4/6/2013 between my sister and 4 of your sales and financial staff: Ben, Chris, Ryan and a 4th person, name unknown, who was extremely arrogant in his ability of accuracy regarding this manner. She was verbally accused in the showroom of the South Towne location of returning a car with windshield damage and excessive mileage. When she asked to see the car to inspect the condition herself, she was given numerous excuses why the car was not available for her to examine. They repeatedly accused her of the damage and wanted her to pay accordingly. The discussion escalated, voices were raised and continued outside in the back lot with Mr. Arrogant (again, name unknown) asserting his accuracy, and, without any consideration that the car in question was not the car she turned in. Your sales agents treated her with disrespect and humiliated her in front of everyone in the showroom. If it weren’t for her demanding proof and not allowing your agents to bully her into submission, it was determined the car was not the car she brought in, and in deed, a MISTAKE was made on your part. OH REALLY?!!! I don’t appreciate how you tried to bully and intimidate my sister. On behalf of my sister, I will Tweet, Facebook, and by word of mouth, tell everyone to avoid purchasing a car from any of your dealerships. More

Stephen was absolutely amazing! He made me feel very welcome and made me feel like I made the best choice of all! I love my 2013 Nissan Altima SV and I owe it all to him! Thanks Stephen!:) welcome and made me feel like I made the best choice of all! I love my 2013 Nissan Altima SV and I owe it all to him! Thanks Stephen!:) More

My experience here was complicated. I had an oil change done, and directly afterwards my air conditioning stopped working. When I initially worked with them on it, they took over 4 hours before calling me done, and directly afterwards my air conditioning stopped working. When I initially worked with them on it, they took over 4 hours before calling me back and telling me that they weren't really sure what it was. Upon pressing, they made some guesses and gave me a quote. I wasn't satisfied with a guess and a quote, nor was I satisfied with the various explanations they kept coming up with. When I tried to escalate I had a difficult time getting them to return my calls (I later found out that the service manager had been out of the office those days), so I took my car to another mechanic and got a second opinion. At this point management stepped in. Mark convinced me to return my car to them, and to let them take another look at it with a different mechanic. He set me up with a loaner vehicle so that I wouldn't be without a car while they worked on it. They had multiple people look at it, confirm the issues and solutions, and then work to make things right and to make sure my car was fully functional once again. While neither of us were sure if it could have been caused by their mechanics, the timing was suspicious, and Mark wanted to make sure they hadn't done anything wrong and make sure to right it if they did. I've come back to Tim Dahle because I felt like they were the best Nissan dealer in Utah. I've bought multiple cars from them, and had my share of service done here. Overall and through the years, I think that they've been good and that the service they've provided has been excellent. I think that despite the issues I had, it's good to know that they were more than willing to make things better. After they realized that something had gone wrong, and even though it likely wasn't their fault, they stepped up to make things right for me, and ensure that I had a good experience and was satisfied in the end. More

I was looking for a family car in a certain price range and was shown 5 different cars in my range. I test drove them and decided on the 2010 Nissan Altima. When I went in to fill out the paper work on th and was shown 5 different cars in my range. I test drove them and decided on the 2010 Nissan Altima. When I went in to fill out the paper work on the car I was told "sorry we showed the wrong car to you" " this car is $2000.00 more than your price range. I was very upset because I really liked the car and was told when I arrived it was in my price range. The manager came over and told me it was their mistake and they would honor the original price they gave me. Everyone in the dealership was very friendly and accommodating. I will definitely come back for my next purchase. Wendy Tripp Spring Creek, NV More

Real fast friendly good guy all the way. Didn't ack like I couldn't afford a GTR it like a few other dealer ships did nice guy like I couldn't afford a GTR it like a few other dealer ships did nice guy More

I recently bought a Nissan Juke from Tim Dahle Sandy, Stephen Galaso was my car salesman and I would highly recommend him. He is not your typical car salesman, he is very knowledgeable, friendly, outgoin Stephen Galaso was my car salesman and I would highly recommend him. He is not your typical car salesman, he is very knowledgeable, friendly, outgoing and will go out of his way to answer any questions. He also isn't pushy like all the typical saleman out there, but eager to make a deal happen. Bottom line is, he's the best car saleman I have meet. He made my car buying experence great! More

We were just out looking for a new car. Wanted to trade our 2001 Honda Accord, but had not looked at any cars since purchasing our 2001 Honda. Our plan was to look at Honda, Nissan, Hundia, and Dodge. Mesa our 2001 Honda Accord, but had not looked at any cars since purchasing our 2001 Honda. Our plan was to look at Honda, Nissan, Hundia, and Dodge. Mesa was right there when we started looking at the Altima's. We told them what we were wanting as far as payments and features. We purchased the Nissan Altima. Didn't even look at the other cars. Got the payments right where we wanted them, and leased a BEAUTIFUL car. More

I had appointments with 2 different Nissan dealers Tuesday. I had done a lot of research, so I knew what was a fair trade-in price for my Camry and an acceptable price for a 2013 Nissan Juke SV. I was Tuesday. I had done a lot of research, so I knew what was a fair trade-in price for my Camry and an acceptable price for a 2013 Nissan Juke SV. I was going to buy from whomever gave me the best price and treated me respectively. My experience at Tim Dahle Nissan was with sales rep Stephen Galaso, his manager James York and Mike the finance guy. They gave me a very fair price on my trade-in and a great price on the Juke was given the first time around, no dickering, just a bottom line price. I decided there was no reason to go to my second appointment, plus I went with the upgraded SL model. My stepdaughter and I actually had a great time throughout the entire process. I love my car and whole hearted encourage people to go to Tim Dahle Nissan in Sandy. If you are really lucky, you'll get to work with Stephen, James and Mike! More

Stephen talked to us, my wife ad I, and answered all of our questions. I had researched the vehicle, the Rogue SL, AWD, and had an idea of what I wanted. He understood the vehicle. He walked us through the our questions. I had researched the vehicle, the Rogue SL, AWD, and had an idea of what I wanted. He understood the vehicle. He walked us through the deal and vehicle, taking his time. He was knowledgable in all areas. Would I buy from him again, YES! The deal that was made was a good one and we are very satisfied with the salesman and the dealership. Would I buy from the dealership again. YES! We were made to feel important. They, Stephen and Ben, listened and then explained everything fully. More

I wasn't so sure I wanted a Nissan, or even a new car until me and my husband met Steven in the Parking Lot. He approached us very casually, didn't seem like those other sales guys we encountered at oth until me and my husband met Steven in the Parking Lot. He approached us very casually, didn't seem like those other sales guys we encountered at other dealerships. He knew a ton about the Altima he was showing us and also a lot about the competition which helped us out so much. What I loved most about our experience was how easy it felt buying a car. Neither Steven nor his manager pushed us to making a decision. We hate feeling pressured so it helped a lot that they treated us more like family then another number on the board. I went back this weekend to buy a used car for my daughter and Steven helped us again. He remembered us by name!!! Tim Dahle is where we're buying our cars from now on, and believe me, we've purchased plenty of cars in the past from so many dealers. No experience compares to this place. Thank you so much Tim Dahle, and by the way, we LOVE our 2013 Altima. More