Tim Dahle Nissan Southtowne

My car shopping experience was exceptional! Bryan Grow was the most helpful salesperson I have ever met. Not only did he show me the car I initially wanted, but he also introduced me to other a Bryan Grow was the most helpful salesperson I have ever met. Not only did he show me the car I initially wanted, but he also introduced me to other amazing options I hadn't considered. I am seriously considering buying my next car from him! More

Caleb is a boss and knows what he’s doing. Very knowledgeable in more than just the Nissan inventory. Very knowledgeable in more than just the Nissan inventory. More

Excellent customer service! ! Bryan Grow listens and then goes above and beyond to meet the customers expectations! I will definitely return for next vehicle. Fair price no xx! ! Bryan Grow listens and then goes above and beyond to meet the customers expectations! I will definitely return for next vehicle. Fair price no xx!! More

5 stars for the service center at this location! ! Masen was super helpful and informative. He kept me in the loop throughout the whole process and made it feel like he actually cares about his custo ! Masen was super helpful and informative. He kept me in the loop throughout the whole process and made it feel like he actually cares about his customers that come in. The employees were quick and got me in and out. I’ll be back! 3 stars for the sales department, my experience with them has been incredibly difficult, and not as easy, a lot of run around. More

Bought used vehicle, debited partial downpayment and rather than debiting the full down payment amount they requested cashier check for smaller remaining balance. As we bank with Capital one checking th rather than debiting the full down payment amount they requested cashier check for smaller remaining balance. As we bank with Capital one checking there is no physical branch to collect cashier check so we offered a wire transfer on our dime which we were told would be acceptable. The next day after sending the wire confirmation & confirming with the salesman we go to pick up the car. When we arrive we are told we still can’t have. So for two days we owned a car that we didn’t even have keys to. when expressing that this was unacceptable we were kicked out of the store by a “manager” that never gave his name. He refunded the debited amount but we still have no idea what will happen to a loan in our name that we have no vehicle for. Within moments of leaving the salesman calls us to come back but why would we?? More

These scathing reviews make my experience sound like a trip to Disney. I went in for a routine oil change. While waiting, I visited the show room. I observed no salespeople, no customers, no phone ring trip to Disney. I went in for a routine oil change. While waiting, I visited the show room. I observed no salespeople, no customers, no phone ringing, no person at the front desk asking I needed assistance. No one. It was as if they were closed. An employee eventually approached and showed me a picture on an iPad. He said this is the undercarriage of my vehicle and that they've discovered a leak in my rear axle. And that for only $509.00 parts & labor, they could try to have it repaired by the end of today. I told him that my car runs beautifully and I'm not familiar with what he was talking about. But I was familiar with my garage floor and there is no fluid on it. I asked WHAT is leaking from my rear axle. No answer. I actually asked "is it blinker fluid?" Silence, I told them no thanks and to just change the oil. My summation is this. Because no one is buying cars at Tim Dahle Nissan Southtowne, they're now making money by tricking you into allowing them to repair & replac things on your car that aren't broken. You've been warned, Jedi. More

Tried to purchase a truck. The final price of the truck was nearly $6K higher than the advertised price after dealer doc fee (legitimate and normal practice), "shop charges", The final price of the truck was nearly $6K higher than the advertised price after dealer doc fee (legitimate and normal practice), "shop charges", financing fees. They were "kind" enough to waive the qualify trade-in requirement. Very deceptive dealership. More

took my car for a Oil Change, Service Technician broke the Clip for my Hood Support Arm, didn't tell me and called it good. I've called the dealership three times and haven't heard back. I will n the Clip for my Hood Support Arm, didn't tell me and called it good. I've called the dealership three times and haven't heard back. I will not ever use their service and recommend you avoid it as well ever More

Absolutely. ... Do not do business with these people. They are rude, condescending and they will not listen to the experience I had with their service department. ... Do not do business with these people. They are rude, condescending and they will not listen to the experience I had with their service department. They told me that because I was upset with the way they handled the service and the horrendous charge they gave me on a warrantied vehicle, they do not want me as a customer. You have to bend over and take it from them, then you can be welcomed in to be a customer. More

Absolutely the worst dealership bar none! ! Took my vehicle in for service, was never informed of any price, never got a call, I had to call them and found out they hooked it up to a machine t ! Took my vehicle in for service, was never informed of any price, never got a call, I had to call them and found out they hooked it up to a machine to tell them nothing about the issue I had and charged me $200. Talked to the extremely rude and condescending service manager who said his guys always disclose the amount before doing the work and that if I have a problem with it, they don't want me as a customer. He then when asked if it is normal for his guys not to call about the status, he said they always do and this one time must have been the exception. He held my car hostage and would not listen, interrupted and said I needed to read my owners manual. Keep in mind this was a power batter issue on an EV that has a warranty for 8 yrs or 100k miles. But he said the issue of capacity isn't covered but he refused to show me where that is stated. He said it is not his job to educate the customer, we needed to be better educated before we came into his shop. Never buy a car here, never have a car repaired here. His refusal to even listen to the customer astounds all customer service standard practices More