Tim Dahle Nissan Southtowne

Jeffrey sold me my Nissan 2019 Rogue! I love it! Very great salesman and helped us with a lot of options! Love my car a lot! great salesman and helped us with a lot of options! Love my car a lot! More

Jacob and Ben were great, we searched the country for a car for our daughter, not only did they have it they closed the deal in less than 24 hrs, Great guys and we'll be back on the next one. car for our daughter, not only did they have it they closed the deal in less than 24 hrs, Great guys and we'll be back on the next one. More

The Service Department botched my repairs TWICE after an accident. The second time was not caught until a few months later, when it was found and fixed by another shop. It cost me $450 for this second sho accident. The second time was not caught until a few months later, when it was found and fixed by another shop. It cost me $450 for this second shop to fix the mistake, which Tim Dahle Southtowne refused to reimburse because "the repair was out of warranty". Never mind that part of this issue was that they had installed a part UPSIDE DOWN, they washed their hands of all responsibility. More

After two recent -- and very expensive -- visits -- I really HATE this place. Let me say that the reason I came to Tim Dahle Nissan is that the age of my wonderful Nissan Frontier called for some signifi really HATE this place. Let me say that the reason I came to Tim Dahle Nissan is that the age of my wonderful Nissan Frontier called for some significant maintenance -- brakes, new AC compressor, shocks, struts, tune-up, fuel-injection service -- and I wanted certified, trained Nissan mechanics and service technicians to do that work. I will say that my problem with this dealership / service experience is ENTIRELY because of their extremely poor "front of the house" organization. I believe the mechanics have honestly done wonderful, quality work on my truck. But the "front of the house" segment of this business is simply atrocious. It's staffed by liars, cheats, and incompetents, top to bottom.Tear it down to the studs and start again. Examples: (1) They phone system's automated menu offers and option to press "0" for operator. I did that . . . . and it rang and rang and rang. I counted for fun before I just had to get on with my day. 47 rings . . . no answer. Think that's a good business practice, Mr. Dahle, to have a phone ring and ring and ring without being picked up? (2) I wanted a rear-seat cup holder for my truck replaced. It's just a part. Pops in / out easily. Found it online for $26. Tim Dahle's price?? $130!! Nice 500% mark-up, you out-and-out crooks!! (3) This was round two of two big maintenance visits to keep my truck running well, reliably, and something I can keep for many, many more years. I purposely scheduled in advance so that the dealership would have plenty of time to get its "ducks in a row," and I would be guaranteed same day completion. When I dropped it off, I specifically asked my "service advisor" if it would be done that day. "Yes" was the unequivocal answer. Liar, liar. It will have been there three days. I was told an unexpectedly difficulty situation arose with another vehicle. OK . . . understandable. But with that second full, additional day my truck was there, certainly done at the end of that day, right? No . . . LIARS LIARS LIARS xxxxING xxxxxxx LIARS!! (4) I made three calls yesterday during my very busy work days to try to reach my "service advisor." He was never available on any of them. Are you xxxxing kidding me? Never . . . in three calls? The excuse is always the same . . . with a customer. Uh-huh . . . sure . . . every time, huh? Rubbish . . . bollocks. Not buying it at all. (5) If the "service advisor" you've assigned me is not available, then why in the world haven't you developed some kind of back-up system dependent on notes / having other competent, diligent people involved so that I can get the status of my repairs, and up-to-date cost figures? Let me again be clear . . . love the skill of the mechanics, and the peace-of-mind knowing my truck is getting proper parts. But I'd completely blow-up this "service advisor" system and come-up with a better, more efficient way to deal with customers, keep them up-to-date, keep them from wasting their valuable time, and stop just xxxxing lying to us. I really need to find some viable alternatives to this whole captive-dealership business model. My experience just shows how fundamentally flawed it is. More

Tried purchasing a custom 4x4 NVP. Put a deposit on a van and they sold it to someone else because I did not "return the paper work that was snail mailed to me on the 17th of the month. I tried to text van and they sold it to someone else because I did not "return the paper work that was snail mailed to me on the 17th of the month. I tried to text and call my "salesperson" because the "contract" was for 3k more than I was quoted the day after I received my paper work. I finally started calling the dealership directly 2-3 days after not hearing back from my "salesperson". I called 3-4 times over a 3-5 day time frame. Finally I talked to a "manager" he said they sold the van because they never received the "paperwork". I was a cash buyer and asked "them" multiple times if I needed to put more down or what. I filled out some pre-approved "paperwork" multiple times, and was told "Austyn" would be getting with me from financing even though I am not financing? K! I never heard from anyone other than my "Salesperson" until I finally asked for a manager. The "manager tried to make me feel like I did something wrong, and talked to me like I am an idiot. I will get my deposit back soon, and put it toward a billboard by your business. Yall are tools. More

Quality vehicles and friendly staff. Salesman Jake Unger went the extra mile to make sure we were satisfied. He will prioritize your needs and preferences and find the perfect vehicle for you. We highly rec went the extra mile to make sure we were satisfied. He will prioritize your needs and preferences and find the perfect vehicle for you. We highly recommend him. More

Jake Unger was the perfect guide as I looked at a used Leaf. Respectful and informative, I recommend looking him up as someone that will give you the info and experience to help you on the car buying jour Leaf. Respectful and informative, I recommend looking him up as someone that will give you the info and experience to help you on the car buying journey. More

Working with Jake was a pleasure. After previously getting into a truck that was too big, and generally impractical, I was very, very picky about what I wanted this time around. In contrast to the dea getting into a truck that was too big, and generally impractical, I was very, very picky about what I wanted this time around. In contrast to the dealer I worked with on the other truck, Jake was patient and willing to figure out what I actually needed. Driving away in the end, I actually felt pretty darn good about the whole experience (as opposed to how I felt after leaving the OTHER place, which was a strong sense of being cheated). So, anyway, work with Jake. He'll take care of you. More

Nissan makes affordable cars and I really like it. My favorite part of the car is to push the button to start the engine. I have driven Nissan Sentra, Altima, and Rogue. favorite part of the car is to push the button to start the engine. I have driven Nissan Sentra, Altima, and Rogue. More

Jake Unger was incredibly professional, personable and helpful. We drove all the way from Bozeman to get a wonderful used WRX from the lot. Jake described the car accurately over the phone, held it for us helpful. We drove all the way from Bozeman to get a wonderful used WRX from the lot. Jake described the car accurately over the phone, held it for us and had it ready and waiting when we arrived. He ushered us through the sale quickly and made us comfortable after our long journey. A wonderful experience. More