
Tim Dahle Nissan Murray
Murray, UT
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Lukas Coomer knows his stuff. He’s helpful and I feel like he got me the best deal possible. If I have to buy another car one day He will be my preferred dealer. like he got me the best deal possible. If I have to buy another car one day He will be my preferred dealer. More
Quoted me a different price for a key to be made and programmed (around $200). My son took the car in and they thought they would take advantage of him being 16, so they finished the key and it was $40 programmed (around $200). My son took the car in and they thought they would take advantage of him being 16, so they finished the key and it was $400!!!!! They didn’t quote him the price up front, just gave him sticker shock when finished. The previous day for my vehicle, they had lost my coolant cap and left my engine hood unsecured. I realized this on the freeway at top speeds as my hood was moving up and down. However, they did call me to tell me my fix was $850. So why didn’t they do that with the key the next day? Dishonesty and shoddy service. More
I loved that there was no pressure. Matt respected my payment plan and never pushed me to do another. Thank you Matt for making this experience great! payment plan and never pushed me to do another. Thank you Matt for making this experience great! More
We were greeted by a friendly salesperson by the name of Dario (Dario is way too nice to be working at this dealership). After driving and agreeing to buy a used Maxima that’s when the nightmare began. Da Dario (Dario is way too nice to be working at this dealership). After driving and agreeing to buy a used Maxima that’s when the nightmare began. Dario told us our interest rate would be 3.99% and the price of the car would be $19,500. But it would only be this price if we financed through the dealership and would be $2,000 more if we financed through someone else. Whatever, we agreed to finance through the dealership and waited for our turn with Kameron, who is the lead Sheister, or service manager. He went over the terms of the loan and that’s when we found out our new rate would be 5.39%. We debated with him about this and he told us we could go through our credit union only if we paid for an extended warranty for $2,145 (they were bound and determined to get their 2K not matter how)! Other non-negotiable fees are 3 oil changes for $170, and a sanitizing fee for $299, are you kidding me?!? But Kaneron was sure to have a few good laughs with his buddies, at our expense I’m sure, while we were leaving. This has definitely been the worst car buying experience I have ever had. Avoid this place at all costs! More
We are in San Diego, California and Jose Banuelos helped us make the purchase within two days. He responded to all of our questions immediately and even sent a video of the vehicle for us to inspect. We f us make the purchase within two days. He responded to all of our questions immediately and even sent a video of the vehicle for us to inspect. We flew into Salt Lake City and Jose picked us up from the airport and took care of all of the details to make the experience stress free. 11 hour drive later the truck is safely back in San Diego. Great customer service. More
I explained when I went in that I needed a used vehicle that was to used temporarily to commute until the law suit over my previous totalled out vehicle has been resolved. Ends up they put me in a vehicle that was to used temporarily to commute until the law suit over my previous totalled out vehicle has been resolved. Ends up they put me in a vehicle that was just barely over the 70,000 mileage so it wouldn't qualify for the "Forever Warranty" so instead they added their own service contract, warranty and gap insurance without asking me if I wanted them and never provided any copies of the financing documents. Now that I am unhappy with the vehicle (it only gets 24 mpg vs 32 mpg they quoted) I find that I owe TWICE as much as the trade-in value. This place is definielty car sales at its worst!!! More