Tim Dahle Nissan Murray
Murray, UT
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The technicians were knowledgeable and got my issue resolved in just a few hours. No appointment was required, a big plus when something goes wrong unexpectedly. resolved in just a few hours. No appointment was required, a big plus when something goes wrong unexpectedly. More
We've had 2 major repairs on our 2012 Rouge in the last month (sad day for us). One repair was a transmission replacement that took about 2 months to complete because the part was unavailable (supply chai month (sad day for us). One repair was a transmission replacement that took about 2 months to complete because the part was unavailable (supply chain issues at its finest). Our service manager Brad Gillespie went out of his way, even giving us his personal number, to keep us informed on the status of the repair, a loaner vehicle, and he did everything in his authority to make sure we had the very best pricing. When we learned a second repair was needed just a few weeks later, he again went out of his way to communicate quickly and effectively with us and get the best pricing (given we had just spent a very large amount on the transmission) and provide a Lyft home from the dealership. The service team had the repair taken care of within a few hours of our approval. We have had consistently had positive experiences with Brad and the service team at Tim Dahle Nissan Murray and would highly recommend them. Especially the great deal on 3 oil change package and rewards program. More
Let me start off by saying we have bought our last 4 Let me start off by saying we have bought our last 4 brand new vehicles from Tim Dahle Nissan Southtowne. Were some of the best buying experiences w Let me start off by saying we have bought our last 4 brand new vehicles from Tim Dahle Nissan Southtowne. Were some of the best buying experiences we have ever had. Now on to the absolute worse. Sent my wife into look at a 2021 marron Armada as it was showing on line in SouthTowne store for 71,910. She was told to come in and test drive it. When she did, she was told it was at Murray location and it was being used as a demo car. Also that they wouldn't transfer car to Southtowne location. OK, went to Murray location, (30 more minutes out of my way) Sales Manger has gone home in vehicle nd would have to come back next day. OK, back home and bac again next day. Letter we received from Southtowne will not work at Murray location for trade deal, plus cost of vehicle is now 76,000 even though Internet says 71,910 (at Murray too) because they are short on these and they can raise price. (that is what James K Sales Manager said) Well, they ended up coming down on sales price to original MSRP sticker price but then lower the cost of our trade value the same amount. Additional, vehicle has over 2800 miles on it (Demo car) spilled what looks like chili on back carpet, and many dings and dents. They said they will fix it all, but vehicle is still new so price is price. I said ok, no deal. In addition, tried sales tactics, like I know if it was my wife, $36 more dollars a month for a happy wife is nothing. James K called me today, basically said with our credit and the deal they have for us, we can't go anywhere else and we will be back and they won't budge. In additional to all this, he won't show us breakdown on interest cost, trade value, and new vehicle....only will give us monthly payment. Never again will I buy from Tim Dahle, thanks to Mr. James K. Way to arrogant and pompous. To many other dealers out there that want business. Specially when your spending 71K on a vehicle. More
Very frustrated with our service rep. It would take 2 days to return calls. Got quicker results calling and talking with different service reps. Didn’t communicate with finance department when repairs ha days to return calls. Got quicker results calling and talking with different service reps. Didn’t communicate with finance department when repairs had been paid for. Until we picked up the car. Also did not send information to insurance company for claim. Very frustrating experience. More
Lukas Coomer knows his stuff. He’s helpful and I feel like he got me the best deal possible. If I have to buy another car one day He will be my preferred dealer. like he got me the best deal possible. If I have to buy another car one day He will be my preferred dealer. More