Tim Dahle Nissan Murray

Let me start off by saying we have bought our last 4 Let me start off by saying we have bought our last 4 brand new vehicles from Tim Dahle Nissan Southtowne. Were some of the best buying experiences w Let me start off by saying we have bought our last 4 brand new vehicles from Tim Dahle Nissan Southtowne. Were some of the best buying experiences we have ever had. Now on to the absolute worse. Sent my wife into look at a 2021 marron Armada as it was showing on line in SouthTowne store for 71,910. She was told to come in and test drive it. When she did, she was told it was at Murray location and it was being used as a demo car. Also that they wouldn't transfer car to Southtowne location. OK, went to Murray location, (30 more minutes out of my way) Sales Manger has gone home in vehicle nd would have to come back next day. OK, back home and bac again next day. Letter we received from Southtowne will not work at Murray location for trade deal, plus cost of vehicle is now 76,000 even though Internet says 71,910 (at Murray too) because they are short on these and they can raise price. (that is what James K Sales Manager said) Well, they ended up coming down on sales price to original MSRP sticker price but then lower the cost of our trade value the same amount. Additional, vehicle has over 2800 miles on it (Demo car) spilled what looks like chili on back carpet, and many dings and dents. They said they will fix it all, but vehicle is still new so price is price. I said ok, no deal. In addition, tried sales tactics, like I know if it was my wife, $36 more dollars a month for a happy wife is nothing. James K called me today, basically said with our credit and the deal they have for us, we can't go anywhere else and we will be back and they won't budge. In additional to all this, he won't show us breakdown on interest cost, trade value, and new vehicle....only will give us monthly payment. Never again will I buy from Tim Dahle, thanks to Mr. James K. Way to arrogant and pompous. To many other dealers out there that want business. Specially when your spending 71K on a vehicle. More

Great service and pricing on 3 a pack oil change. I will certainly return and recommend to others. certainly return and recommend to others. More

I went in to have my stereo fixed. Five hours later it still is not fixed still is not fixed More

Very frustrated with our service rep. It would take 2 days to return calls. Got quicker results calling and talking with different service reps. Didn’t communicate with finance department when repairs ha days to return calls. Got quicker results calling and talking with different service reps. Didn’t communicate with finance department when repairs had been paid for. Until we picked up the car. Also did not send information to insurance company for claim. Very frustrating experience. More

Only thing makes me upset we take our cars to be serviced we expect things on our at be put back same way we expect things on our at be put back same way More

Las personas que me atendieron fueron muy amables y muy educados y me ayudaron mucho para conseguir el préstamo educados y me ayudaron mucho para conseguir el préstamo More

Lukas Coomer knows his stuff. He’s helpful and I feel like he got me the best deal possible. If I have to buy another car one day He will be my preferred dealer. like he got me the best deal possible. If I have to buy another car one day He will be my preferred dealer. More

Lucus Coomer was very efficient, helppful and cheerful throighout the whole process. It was a pleasure doing business with him. throighout the whole process. It was a pleasure doing business with him. More

Quoted me a different price for a key to be made and programmed (around $200). My son took the car in and they thought they would take advantage of him being 16, so they finished the key and it was $40 programmed (around $200). My son took the car in and they thought they would take advantage of him being 16, so they finished the key and it was $400!!!!! They didn’t quote him the price up front, just gave him sticker shock when finished. The previous day for my vehicle, they had lost my coolant cap and left my engine hood unsecured. I realized this on the freeway at top speeds as my hood was moving up and down. However, they did call me to tell me my fix was $850. So why didn’t they do that with the key the next day? Dishonesty and shoddy service. More

I loved that there was no pressure. Matt respected my payment plan and never pushed me to do another. Thank you Matt for making this experience great! payment plan and never pushed me to do another. Thank you Matt for making this experience great! More