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Tim Dahle Nissan Murray

Murray, UT

2.7
565 Reviews

4528 S. State Street

Murray, UT

84107

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Showing 565 reviews

March 08, 2022

I really like my sales man, but service department was sub par lately. I received a recall for the new car, called to see what I needed to do and get an appointment to get repaired. The service departmen More

by Playtonguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
February 19, 2022

Although we have had some issues with our vehicle, Tim Dahle has certainly done their best to correct the issues and track down problems. They have always bee courteous and respectful of our time. More

by justin.slagowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both Trevor’s in service, Josh Edson
Feb 23, 2022 -

Tim Dahle Nissan Murray responded

Justin.slagowski, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan!

February 19, 2022

Service was quick and easy. Person who helped me was knowledgeable and friendly and did not try to upsell m e. Car was done quicker then originally anticipated. More

by albettwieto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Feb 23, 2022 -

Tim Dahle Nissan Murray responded

Albettwieto, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tim Dahle Nissan. We hope to see you soon!

February 19, 2022

I made an appointment to finalize my lease, Josh set the time, and when I arrived on time I was asked to wait before the manager Rich came over to inform me they could not be bothered to service me today. T More

by Morgan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rich Avery, Josh Edson
Feb 23, 2022 -

Tim Dahle Nissan Murray responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Mar 21, 2022 -

Morgan responded

I went back to finalize my lease buy out today and mostly the process was easy to go through (just long). When it finally came time to be done, I wanted to find out where my car was since they took it for end of lease inspection (and ask them to add air to the tire that was registering low psi). When the finance team (who were probably my most positive experience with Tim Dahle overall) politely asked Josh to stop by to answer my question he too loudly on the phone said (loud enough I could hear him unfortunately) “I don’t get anything for these lease conversions. I am busy at the moment”. So all in all a better experience this time, but most of the time I am not sure they know what customer service means without a dollar sign attached which is unfortunate. I get that these things are not exciting (for me either) but it needs to be done so if you don’t want to help then don’t take the appt. I was transparent from the beginning that my intent took was to buy out my lease.

February 16, 2022

I went to dealership for brake replacement and oil change .They took 6 hours for that and the next day I drive my car and notified that smoke is coming from front tires that mean brake new brake burnout and More

by Singhjas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John post , Stan Foutz
Feb 18, 2022 -

Tim Dahle Nissan Murray responded

Thank you for leaving feedback. Please reach out to us at (801) 262-5521 so we may identify ways to improve your experience.

February 11, 2022

Horrible place, I'll never take a car here ever again. They are not honest!! More

by williamsmoon1969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Edson
Feb 16, 2022 -

Tim Dahle Nissan Murray responded

Here at Tim Dahle Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (801) 262-5521 to discuss ways we can better serve you in the future.

February 04, 2022

Well I actually just did try to write a review and it wouldn't let me post it and then it changed my star rating of 1 up to 5 so can you tell me how dishonest you people are you're going to get it there' More

by tamara.c100
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody
Feb 10, 2022 -

Tim Dahle Nissan Murray responded

Tamara.c100, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

January 20, 2022

Excellent costumer service (Ashton, Garrett, and Alan. They were very kind and and very nice with me. More

by Kady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton, Garrett, Alan
Jan 23, 2022 -

Tim Dahle Nissan Murray responded

Kady, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan! We hope to see you soon!

January 14, 2022

Their website was awesome! Seen the car we liked an made an offer that day. Great people great staff. Very friendly and very helpful in the process of buying a car. Love it would recommend this dealership t More

by Jaredyzukeran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Winters, Stan Foutz, Josh Edson, John Westbury, Oscar Mancilla
Jan 19, 2022 -

Tim Dahle Nissan Murray responded

Jaredyzukeran, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan! We hope to see you soon!

January 13, 2022

The waiting time was perfect and my car was fixed within the time promised and the associate who was helping was so nice and helpful to make sure I understand Everything More

by hamidbaba12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Edson
Jan 19, 2022 -

Tim Dahle Nissan Murray responded

Hi Hamidbaba12, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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