Tim Dahle Nissan Murray
Murray, UT
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I really like my sales man, but service department was sub par lately. I received a recall for the new car, called to see what I needed to do and get an appointment to get repaired. The service departmen sub par lately. I received a recall for the new car, called to see what I needed to do and get an appointment to get repaired. The service department asked for vin and made an appointment the following week to get fix. Took the car in and the acanned the vin and tell me the don't have the part and to set up an appointment while for another day while they order the parts in. Again I take the car in for the recall. I left it for the day and got a ride home. We get an email stating the car was finished. I got a ride back to the dealers before closing time and nothing was fixed. What is going on? They told me they ordered the wrong part(s). First when I made the initial call for the recall, they could have looked up the part and ordered the part without me coming in to scan my vin number. Seond trip, after dropping the car off all day and not having a vehicle they have the wrong parts? So I have gone to the dealership twice and nothing done. Well 3 and half weeks later I get a call the parts are in. Now I'm gun shy. Now I have to figure a time and date I can drop it off all day and be without a car. " again" Called the sales man and he was upset what had happen. He said he would find out what happened and take care of it. Obviously we know the service department dropped the ball. Waste of time in almost 4 weeks. I have no choice but to get it done here. Next dealer is further and setting up the car to be dropped off is getting to inconvenient. Sure they will drop you off at home, but then how do you get back when everyone is alone at work? Pray it will get fixed right this time and no more recalls. At least I will know what to do next time and be a little stingy about my time. More
Although we have had some issues with our vehicle, Tim Dahle has certainly done their best to correct the issues and track down problems. They have always bee courteous and respectful of our time. Dahle has certainly done their best to correct the issues and track down problems. They have always bee courteous and respectful of our time. More
Service was quick and easy. Person who helped me was knowledgeable and friendly and did not try to upsell m e. Car was done quicker then originally anticipated. Person who helped me was knowledgeable and friendly and did not try to upsell m e. Car was done quicker then originally anticipated. More
I made an appointment to finalize my lease, Josh set the time, and when I arrived on time I was asked to wait before the manager Rich came over to inform me they could not be bothered to service me today. T time, and when I arrived on time I was asked to wait before the manager Rich came over to inform me they could not be bothered to service me today. They ask that I come back at a future date during the week. They wasted my time and they could not be bothered to take care of a client who has been with them for over a decade. More
I went to dealership for brake replacement and oil change .They took 6 hours for that and the next day I drive my car and notified that smoke is coming from front tires that mean brake new brake burnout and .They took 6 hours for that and the next day I drive my car and notified that smoke is coming from front tires that mean brake new brake burnout and I will take my car to dealership tomorrow. More
Well I actually just did try to write a review and it wouldn't let me post it and then it changed my star rating of 1 up to 5 so can you tell me how dishonest you people are you're going to get it there' wouldn't let me post it and then it changed my star rating of 1 up to 5 so can you tell me how dishonest you people are you're going to get it there's something bad going to happen to you you can't continue to do business like this and get away with it More
Their website was awesome! Seen the car we liked an made an offer that day. Great people great staff. Very friendly and very helpful in the process of buying a car. Love it would recommend this dealership t an offer that day. Great people great staff. Very friendly and very helpful in the process of buying a car. Love it would recommend this dealership to anyone looking to buy a car More
The waiting time was perfect and my car was fixed within the time promised and the associate who was helping was so nice and helpful to make sure I understand Everything the time promised and the associate who was helping was so nice and helpful to make sure I understand Everything More