Tim Dahle Nissan Bountiful

This dealership sold me a truck that did not start and lied to me about it. When I purchased the truck I was told I could take it the next day because they were going to do maintain and detail it, after t lied to me about it. When I purchased the truck I was told I could take it the next day because they were going to do maintain and detail it, after the first day they told me that they did not finished to I had to pick the truck up the second day after signing so I waited 2 days and the second day I get a call that I had to pick the truck up in a week because it had issues and it was not starting. During that week I told the dealership that I wanted to return it or trade it in for another truck and was told that I could not. Keep in mind that I had not taken the truck out of the dealership. Now that I have had the truck for over one month the engine is failing and the chasis has problem. The total to repair is over 13k and they said they can’t do anything about it. Stay away from this dealership if you’re not trying to get screwed over. More

Cody in the service department was very helpful and knowledgeable about my car. He kept me informed during the whole time my car was being serviced. knowledgeable about my car. He kept me informed during the whole time my car was being serviced. More

We were test driving a used Nissan from another small dealer and made an appointment to have the Nissan service department look it over and do their “used car inspection”. Was told it was $129 on the ph dealer and made an appointment to have the Nissan service department look it over and do their “used car inspection”. Was told it was $129 on the phone when I made the appointment. When I dropped the car off I mistakingly asked if it was $159 and she said No, it’s $150… it had been a long day so I thought maybe I had misheard on the phone. When I verified it was $129, and they charged me $179 when I went to pick it up- she said no, you asked if it was $159 and I said no, $150 plus tax. They charged me shop fees in addition. Seriously? Then looked at another car while we were there listed at $8999. They tried to tell me they were doing me a favor by not charging me for all the work they put in to the car. I told them that parts on them, I should be getting it for what they have advertised. In small print it says, price does not include shop fees. Then they try telling me it’s $10900 out the door with tax and fees. Seriously. What a joke. Licensing fees are less than $100, and tax is less than a grand. I walked away. Now they won’t stop trying to contact me. (Not to mention while test driving one of their used cars, the salesman went with us which is annoying, AND was badmouthing the Nissan that we were having inspected, saying how bad that make/model Nissan car is… at a NISSAN dealership!!). More

I drove several hundred miles on their word concerning a car deal which was supposed to be a pretty much straight across trade. When they showed us their “tally” sheet, it was for $7500.00 more than our dea car deal which was supposed to be a pretty much straight across trade. When they showed us their “tally” sheet, it was for $7500.00 more than our deal. Talk about bait and switch, these guys have mastered it. Run away! No really run way! More

Horrible customer service be aware never go there. Their lifetime warranty for the vehicles is a lie. The only way to obtain that lifetime warranty is to buy the additive that the mandatory sell you on ever lifetime warranty for the vehicles is a lie. The only way to obtain that lifetime warranty is to buy the additive that the mandatory sell you on every oil change which makes it very expensive if you take the car to another dealership or you do the oil change yourself and you do not add that additive you will lose the warranty. Nissan factory does not recommend adding any aftermarket fluids to their vehicles when they are under factory warranty I do not understand why this dealership gets away with this I have worked at dealerships both in California on the west coast and in Miami Florida on the East Coast and ask her Nissan USA you are not allowed to add additives under factory warranty. This place is a scam be aware their technicians or children or their not properly trained. We had a problem with this place from the first day we purchased a vehicle we should have known better nothing the salesman said was true all those shiny flashy awards that they have on their desk don't mean anything when they're lying to your face and the management stands behind them and their customer service is horrid. More

Beware of sharks in the service department. I needed a simple plastic under-body shield installed under the car. I was advised to bring down the vehicle so they could get an accurate estimate for removin simple plastic under-body shield installed under the car. I was advised to bring down the vehicle so they could get an accurate estimate for removing the 10 screws and 5 tabs holding the damaged one in place and installing the new one. I obliged and made an appointment and brought the car to them. The service advisors did not follow through to have the car looked at by a tech, instead, he estimated $175.00 to do the job stating there would be complications in that the driveshaft was involved, and etc, etc. There was no mention by the service guys that this was a high estimate and that it could cost less. I declined and had my own mechanic do the work. No driveshaft issues. A simple removal of the screws and tabs, out with the old one and in with the new one. It took him 30 minutes. I have pictures to show, no drive shaft or other issues. So when service advisors at dealership encounter skeptical or suspicious customers, here's the reason! More

Easy to make appt. Nicely greeted by service rep. Time spent waiting was minimal. But.,.price of service makes me wish I had my Toyota back. I could get a vacation check there for nothing! This price was spent waiting was minimal. But.,.price of service makes me wish I had my Toyota back. I could get a vacation check there for nothing! This price was outrageous! More

Easy to make appointment online, nice waiting room, kept informed of progress on the car and explained everything they were doing for the service of the vehicle informed of progress on the car and explained everything they were doing for the service of the vehicle More

Dealership ran credit history prior to signing any agreement. Dealership did not honor internet price. Did not honor msrp price. False advertising. Finance manager was rude, not giving full facts, did agreement. Dealership did not honor internet price. Did not honor msrp price. False advertising. Finance manager was rude, not giving full facts, did everything he could to not sell us a car. GM said he didn’t want our business because, someone else will pay more. Definitely not a first come first serve. More