Tim Dahle Nissan Bountiful

After driving the vehicle for two weeks, we got a low oil light saying add a quart. After a total of three weeks of owning the vehicle we had added 3 to 4 quarts of oil. They told us to bring in the veh oil light saying add a quart. After a total of three weeks of owning the vehicle we had added 3 to 4 quarts of oil. They told us to bring in the vehicle and they would look into it. after a few days that they had taken apart some of the vehicle, but had not found any reason why the oil was disappearing, but was not leaking. The car was not smoking out exhaust. After not finding anything, told us we could not submit for a #Warranty yet because it wasn’t active and the car was too new from purchase so we waited they added oil and we wait three or four weeks when they said we could bring it in. They had the car weeks and we hadn’t heard back we reached out, said they think that it was burning oil. proceeded to tell us it would need an engine. told us that the warranty company wouldn’t cover certain items and that if it needed a new motor the new motor and Install could be up to $30k and the warranty company was only going to cover 10k we needed to pay $20k for a car we just bought. We fought for weeks to find a solution they said to #Warranty anything they had to do 26 hr teardown to try and find problem and we had to pay 26 hours labor?!? Their solution? contribute a little bit and the #Warranty company would contribute a small amount, but we would still pay $1900 and if engine needed replaced it would be our expense We just purchased off their lot. We contacted warranty company ourselves. said that Tim Dahle not submitted anything to them, that there is no 26 hours requirement for warranty anywhere and don’t understand where that’s from and any teardown done is covered so we don’t pay for this? Yes there is a $10k cap unfortunately. Also told our car miles and the level/warranty protects us from day one from purchase. the manager told us to wait because of the warranty and Warranty company told us that we didn’t have to wait. A manager told us they didn’t want to submit the Warranty it made the dealership look bad like they sold us a car with a bad engine. Tim Dahle sold us car with bad engine and expect us to walk away broken/huge loan or to pay out-of-pocket thousands $$ to fix. During this process, were promised rentals that never came through an the GM got involved, we voiced our problem, he said that they need to fix the car and keep us in car and do whatever it takes make it right “best for us and them” and give him one day to sort it out And that he had a rental car available the next day. We never heard back directly from the general manager, other than through the operations manager, and we were swept under the rug and pretty much pressured into replacing the car with the cheapest engine that they could find and telling us to go traded in at another dealership to recoup some of our loan money or to walk away with the car and a small refund of our #Warranty money. And here we are weeks later, still with no rental car and still no contact from The last week when we went to the dealership to continue to address our frustrations and concerns. The dealership is taking no responsibility or actions With our problem and the fact that the vehicle may not have been visibly problematic sold us this Audi with a bad engine. They want nothing to do with our problems and our obviously not concerned at all because we are constantly in a waiting game with no contact from anyone or updates. We purchase the vehicle the end of September 2024 and we are now in the second week of January. I will never recommend anyone to go to Tim Dahle bountiful or any of the Tim Dahle group dealerships. This is still an ongoing problem with ZERO resolution. They do not care about the customer, they do not take responsibility for their actions, dealings and or products and will leave you stranded with no solutions or resolution and do everything possible to not be liable for their own actions. These are just o few of the problems with this vehicle purchase that we are dealing with. DO NOT BUY FROM TI More

Johnny was super friendly and easy to work with. Good customer service. We asked for transparency and they met our expectations. We had a good experience here. Good customer service. We asked for transparency and they met our expectations. We had a good experience here. More

This dealership is not loyal to their word! They made a deal with us to purchase a car and begun making a deal with another buyer after making our deal. They let the other buyer test drive the They made a deal with us to purchase a car and begun making a deal with another buyer after making our deal. They let the other buyer test drive the car while it was allegedly being detailed for us and while we were waiting to sign papers with finance they also started making a deal with the other buyer. We noticed something seemed strange and after we had begun signing papers the salesperson then came and told us they apologized but were going to take another deal with the other buyer. The sales manager blatantly stated the other deal was better for them so they were choosing that deal. They offered to buy us a tank of gas for our inconvenience which honestly was a slap in the face after wasting our time twice. The first time we were there to purchase the same car and we while signing papers realized there were several features added, which were costing thousands more than the price we had originally agreed on. They called us back a week later and offered a new deal without the add ons so we agreed to come back and buy the car and then this all happened. This dealership is dishonest and I recommend to read the other reviews about their shady business practices before wasting your time there. More

Mike and Cody were very helpful and very patient during the whole long process. It helped making the process easier. the whole long process. It helped making the process easier. More

They are very friendly here and very warming. Made the process super easy and comforting Made the process super easy and comforting More

Our sales man cody was absolutely phenomenal. Was very kind and understanding. Made sure that all needs were met. Was very kind and understanding. Made sure that all needs were met. More

Cody made the car buying experiences wonderful, he was hones, kind, and kept us updated at every step. I would recommend to all my friends and family to contact Cody when in the market of buying a new or hones, kind, and kept us updated at every step. I would recommend to all my friends and family to contact Cody when in the market of buying a new or used car. More

I purchased a 2024 Nissan Pathfinder SL from Tim Dahle Nissan Bountiful on July 31, 2024. The purchase price was what I was hoping for. I found the vehicle listed on their website. When I arrived at Nissan Bountiful on July 31, 2024. The purchase price was what I was hoping for. I found the vehicle listed on their website. When I arrived at the dealership I was greeted by Nate of the sales staff. I told him about the Pathfinder I was interested in. He wasn’t sure it was still available. He suggested we take test drive in a comparable vehicle which we did. As we returned I saw the vehicle that I wanted in the parking lot. After waiting a few minutes while he checked on the availability, Nate returned and was happy to report it was available for purchase. We then met the Mario to finalize the purchase price. We were able to reach an agreement. I then met with the finance manager. The only surprise was an added charge for a flashlng brake light which is designed to reduce the probability of a rear end collision. To help off set the expense I was given two years of free oil changes. We reached an agreement which I felt was fair. I am very pleased with the Pathfinder, it is ideal for our family’s needs. I felt that Nate, Mario, and the finance manager treated me fairly. I did not feel pressured. They were professional and cordial in every respect. Also, I appreciated the opportunity to be introduced to Ryan Solt, the sales manager. I could tell immediately that he cared about me as a customer. He is an example of the kinds of managers that Nissan would want representing their brand. Since my purchase in July I have also been able to meet Cardon Malan and Grin Pearce. I was again impressed by how they made me feel as a valued customer. In conclusion, I highly recommend Tim Dahle Nissan of Bountiful. Interact with them as you would a friend. You will be pleased with result. More

Cody Garn was amazing job and made my day and the up grade was great grade was great More

Bought a car here this evening and had an excellent visit, especially with Kaleb and Grin. They worked really hard to meet us where we needed to be and were very pleasant! Don't pass these guys up! visit, especially with Kaleb and Grin. They worked really hard to meet us where we needed to be and were very pleasant! Don't pass these guys up! More