
Tim Dahle Nissan Bountiful
North Salt Lake, UT
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You can give it a try, but don't deal with Brad Fawson I was working with Brad Fawson. I supplied him all the information he asked, but then stopped responding. Maybe the numbers were not going to work, bu I was working with Brad Fawson. I supplied him all the information he asked, but then stopped responding. Maybe the numbers were not going to work, but he also did not sound very bright. I plan to speak with Tim Dahle corporate management because he was also a bit unprofessional. More
Text talk about misrepresentation ! So today I went into the dealership and test drove a used car . The add on Ksll’s website said 2004 Nissan Sentra $2999.00 I offered $2600 after dri So today I went into the dealership and test drove a used car . The add on Ksll’s website said 2004 Nissan Sentra $2999.00 I offered $2600 after driving the car. They left us sitting for 45 minutes told us sorry they were short staffed then proceeded to tell us they wouldnt take the 2600.00 because they want 3500.00 for the car. I said you are aware that you have this listed online for $2999 he said yes it’s because it’s been through the shop. Yes that was also posted in the add. Talk about a waste of time and misrepresentation. I would not refer my worst enemy to this dealership. It’s unfortunate that Nissan put their product with these scammers. More
Wasted no time I arrived to the vehicle I came to potentially purchased, parked out front, ready to go. I'd been given quite the run around at the Southtowne locatio I arrived to the vehicle I came to potentially purchased, parked out front, ready to go. I'd been given quite the run around at the Southtowne location, so I didn't have high expectations. Clayton, was extremely helpful and prompt in helping me with whatever I needed, and was knowledgable with any questions I had. All of the other present staff was also very friendly and personable. Cord had me in and out with the necessary signed papers, with a full understanding of what it was I was "signing my life away to." Thank you so much for the experience! Highly recommend this location. More
Taken advantage of bit time As I have stated before, true customer service is not based on when things go well. It is based on when things do not go well and how it is handled. As I have stated before, true customer service is not based on when things go well. It is based on when things do not go well and how it is handled. I will be honest and say due to some very unfortunate circumstances and a pile of medical bills... My credit is not great. However, I had just returned from Military Training and wanted my wife to have a very safe and very reliable car. I knew getting financing was gonna be difficult. After some back and forth and A 4,000 DOLLAR DOWN PAYMENT, they said they were able to find some financing. Interest was high but especially with the snow I wanted the best for my wife. This was in January so I provided my paystubs from December. For some reason this wasn't good enough. So I provided verifiable income from 4 DIFFERENT SOURCES. Showing an income greater than what I stated and been approved on for the loan. They gave us the car even though they hadn't gotten the financing while telling us they we were good to go. I went back and forth with this dealership for a month. Eventually, it didn't work out and we have to return the car. Understandable. Now they want to charge us 2,000 DOLLARS even though the car can be sold for the exact same price. I know nothing is free and I understand some fees, but 2,000 is absolutely ridiculous. My wife and I need our down payment back to get another car.... Now we are stuck and stressed out of our minds. Way to take advantage of the little guy, Tim Dahle Nissan Bountiful. More
Sold the car and didn't tell us Sold the car at auction without telling us. I can understand that it wasn't one that they were going to make a lot of profit on, and just wanted to ge Sold the car at auction without telling us. I can understand that it wasn't one that they were going to make a lot of profit on, and just wanted to get rid of it, but the least they could do was tell us when they did, instead of leaving us in the dark. Staff also seemed unenthusiastic. Most dealerships I go to, the staff is excited to sell, but the people I worked with seemed bored. Very disappointed and a waste of time. I won't be going back, simply because of the lack of communication. More
Awesome experience I appreciate the awesome service I received in purchasing my car. Kyle Madrid was patient, informative and made the whole car buying experience very I appreciate the awesome service I received in purchasing my car. Kyle Madrid was patient, informative and made the whole car buying experience very positive. More
I had a great experience! I had a great experience with Matt Frederick. He was knowledgeable and friendly. I appreciated that he wasn't pushy. He listened to what I had to say, I had a great experience with Matt Frederick. He was knowledgeable and friendly. I appreciated that he wasn't pushy. He listened to what I had to say, and helped any way he could. He's a gem. I won't be afraid to go without my husband, and feel talked down to. Thank you. More
My salesman was amazing Thank you Tim dahle and my awesome sales person Harrison Nell. From the moment I contacted them, they went to work looking for just what I've asked fo Thank you Tim dahle and my awesome sales person Harrison Nell. From the moment I contacted them, they went to work looking for just what I've asked for! They found the perfect vehicle and even did the upgrades I requested. Thank you Tim dahle, and thank you Harrison l for your hard work. My husband loved it!! More
Hidden Useless Fees At first I was please with this dealership, they listened to my needs and accommodated accordingly. We came to an agreement on a car for my son which At first I was please with this dealership, they listened to my needs and accommodated accordingly. We came to an agreement on a car for my son which was me paying full asking price, non the less was still a descent deal. It was a Saturday and I was somewhat being rushed through the process, which normally I welcome. I did spend a good amount of time speaking with the sales manager, he was nice and seemed trustworthy. I explained that I lived 50 minutes north and felt the car was the worth the drive. All was well until I got home and realized I was charged a $99 dealership maintenance fee, $299 VTR ( vehicle theft recovery) and a $289 dealer doc fee. I was only aware of the dealer doc fee. I was never spoken too about a maintenance plan which I would’ve surely declined because I live too far away. I have spoken to other car sales persons and 9/10 say VTR is a waste of my money and the dealers get huge kick back for selling the service. I called several times and spoke to several people but never anyone of help in the end now my calls are ignored. All and all I will never even consider going back to this dealership. Buyers Beware!!!! Check every line of the sales sheet!!! More
Annoying sales process Trying to get a price on a car was super frustrating. First of all the prices on the site are only if you finance the car. They can't tell you what it Trying to get a price on a car was super frustrating. First of all the prices on the site are only if you finance the car. They can't tell you what it will cost to pay cash. They ask you to sign paperwork agreeing to buy the car if the price is agreeable before even telling you what the price is. You then have to wait for a finance person to come over because the sales people don't know the prices. It's insane. No one would ever put up with that to buy any other product. More