Tim Dahle Nissan Bountiful

Dishonest Would leave zero stars if possible. My husband and I went in as serious buyers to purchase a vehicle. The dealership refused show us a breakdown on co Would leave zero stars if possible. My husband and I went in as serious buyers to purchase a vehicle. The dealership refused show us a breakdown on cost until we "agreed" to an acceptable monthly payment. We got to a monthly payment we could hesitantly agree on in order to make it into the finance department. Once in the finance department we were given the ultimatum to pay for a "platinum" protection plan to finance with our preferred credit union at a lower rate -or- don't get the protection plan but finance with a bank we dont prefer at a higher interest rate. It was not a possibility to get The vehicle financed through our credit union and opt out of the protection plan or at least look into pricing of their "gold" or "silver" plans. The platinum protection plan added nearly $5k to the total price of the car. I had to press the dealership pretty hard to even be willing to disclose how much the protection plan added to the total cost. They explained that the car was listed at a price less than what they had paid for it so they had to recover that lost money through the protection plan. Its not my fault they listed the car below what they paid. Had they not tried to hide the expense of this protection plan, and just listed the price for what they needed to sell it at, we very likely would have purchased that vehicle today. I called them out on scamming us on the price by adding in a large fee like that, and they didn't seemed phased or try to deny it. More

There has to be a better Nissan dealer than this! Went to Tim Dahle Nissan in N. Salt Lake to look at a used Frontier truck. Turned out it was just what I was looking for and at a reasonable price. Wa Went to Tim Dahle Nissan in N. Salt Lake to look at a used Frontier truck. Turned out it was just what I was looking for and at a reasonable price. Wanted to purchased with cash, they didn't want that, had to finance and pay off in 6 months. Worst car buying experience in my life (I'm 70 so I've had a few). Lots of extras we didn't want, finance guy just wouldn't give up on trying to sell me extended warranties. Almost left a number of times, but ended up purchasing Frontier. I should have left elated that we found what we were looking for, instead I was royally pissed. I would never purchase here or recommend this place to anyone! More

Worst place of business It was the worst place I have done business with they talked me in to a Lincoln MKX on a Friday night took it home didn’t drive it Saturday but on Sun It was the worst place I have done business with they talked me in to a Lincoln MKX on a Friday night took it home didn’t drive it Saturday but on Sunday morning went about 20miles to my grandson birthday party half way there it overheated the light came on with in one second the no oil pressure light came on and it stalled in the middle of the intersection. It would not start so I had to push it to the side of the road and then I had to get it towed back to their shop at my expense. They wanted me to pay for a warranty and lie to the bank about the the deal, They redone the contract with the bank four different times they have treated us so xxxxy they will not return calls they won’t give me my down payment money back nor have done anything they have said the staff is so unprofessional with there customers More

Horrible customer service after purchace Terrible customer service. I bought my 03 Navigator from them about a month ago. Within a couple of weeks I started having problems with my fuel syste Terrible customer service. I bought my 03 Navigator from them about a month ago. Within a couple of weeks I started having problems with my fuel system so I checked my sensors and replaced my fuel filter to be thorough. Fuel pump is going out making my car non driveable. Trying to get help from them is nonexistent. No one will return my phone calls and when I called for the 5th or 6th time they gave me my salesman who sold me my car said I could bring it in to see how much it would cost to fix it! And they boast selling the most mechanically sound Vehicles in the Valley! Within 30 days and I'm going to have to spend a $1000 on repairs already. Once they sell you a car I guess they dont want anything to do with you. Stay away from this dealership. More

A purchase that was worth my experience I had been on the market looking for a vehicle for a few months. A family member about Tim Dahle of Bountiful in Utah. From the moment I entered the s I had been on the market looking for a vehicle for a few months. A family member about Tim Dahle of Bountiful in Utah. From the moment I entered the show room until I left with my 2019 Nissan Altima. I can summarize it in a few words. Melvin walked me through the whole process with courtesy and professionalism. I would recommend my family to purchase a vehicle. The sales man brought the vehicles to me instead of having me walked all over the place. I was given the keys and went for my test drive and selected the vehicle I desired without any pressure. I was impressed with care for the customer I was given and had all my questions answered. The one seller point for me was that the attention that was given to me. I’m not easy to get impressed. From the moment I was picked up at my home until I left the dealership I was the only person being cared for. Melvin went far and beyond of what needed to get done to make my experience my worth while. Thank you Melvin for your prompt and the go getter attitude you demonstrated. I’m thankful for having you as my salesman. I noticed that even one of the other salesmen new my name. It felt as if I was friends. Great people with awesome customer care. Thank you Melvin. Keep up that great work. I’m another satisfied customer due to your hard work and attention to detail. More

Horrible I would really think twice before buying a car from this place they sold me a car with no title. I paid cash for a vehicle and it's been over a week a I would really think twice before buying a car from this place they sold me a car with no title. I paid cash for a vehicle and it's been over a week and no title still. Can't do anything with can't even get a temp tag. What a joke I can't even get a straight answer from any of them. My suggestion never ever buy a car from this place. Worst car buying experience ever. More

Great No Pressure Experience Great no pressure car shopping experience. If you need a car I highly recommend. Friendly employees who accommodate your needs. You can take your t Great no pressure car shopping experience. If you need a car I highly recommend. Friendly employees who accommodate your needs. You can take your time and think about what car you need/want. More

When you get to the finance person----Beware!!!! At closing found out I was getting 2k less for my trade-in than I was told I would receive. Plus there was almost a $1000.00 of dealer added junk.... At closing found out I was getting 2k less for my trade-in than I was told I would receive. Plus there was almost a $1000.00 of dealer added junk.....and that was glossed over...... I've been back to the dealership a couple of times and customer service is totally lacking. More

First time experience Took my daughter there for her first car and had an awesome experience. They worked with her budget and she found a reliable car that she loves. The b Took my daughter there for her first car and had an awesome experience. They worked with her budget and she found a reliable car that she loves. The best part was being able to go back for service and to be remembered and greeted with a smile. Thank you for the enjoyable time. More

Personal Service I love how Tim Dahle Nissan Bountiful keeps me up to date on my car service. Service is provided quickly. My favorite part is the car wash. I alway I love how Tim Dahle Nissan Bountiful keeps me up to date on my car service. Service is provided quickly. My favorite part is the car wash. I always feel good about taking my car to Tim Dahle Nissan in Bountiful. More