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Tim Dahle Nissan Bountiful

North Salt Lake, UT

3.1
207 Reviews

955 N 400 E

North Salt Lake, UT

84054

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Showing 207 reviews

April 20, 2021

Listed car for one price the added over $3000 in mostly bogus fees. Salesmen not empowered to negotiate at all. Aweful sales experience. WALKED AWAY! More

by CarBuyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benson West
Apr 30, 2021 -

Tim Dahle Nissan Bountiful responded

Carbuyr, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Apr 30, 2021 -

CarBuyR responded

We were provided a sales price for a car and were ready to jump on deal with assumption that there might be doc fee of no more than ~$300. After all was said and done your salesman had walked the price up by $4,000 on a car advertised art ~$20,000.....that’s right 20% of cars value and that did not even include taxes because we are out of state. I kid you not... the salesman told me he would need to charge me $1200 more because we were paying cash. He also had $1300 in a reconditioning fee....mind you this car had ~20K miles on it. $500 for VTR (vehicle theft registration) which is the most useless waste of money and does absolutely nothing to avoid theft. $500 for brakes plus (which is a $10 electrical add on that makes your third brake light flash three times) and they tried to tell me how my insurance will likely go down by XXX per month because of this life saving feature. Then a $500 Doc fee. I would gladly remove reconsider my stance if sales manager removed all these fees and penalties (except a normal doc fee of $300). That is how you could turn the experience around. Thanks Carbuyr

April 05, 2021

Great costumer service!! Jose made us feel that that we were in the right place. I definitely recommend to come and talk to him on your new car purchase. More

by normazunigal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Lazalde
Apr 30, 2021 -

Tim Dahle Nissan Bountiful responded

We appreciate your positive review about your recent experience with us!

March 25, 2021

Gave us problems about test driving the car and let us only take it around the block. Gave excuses of why we had to sign the same documents 2 different times. Took us from our credit union where we alread More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Apr 30, 2021 -

Tim Dahle Nissan Bountiful responded

Disappointed, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

February 27, 2021

EXTREMELY DISHONEST. Bait and switch. It’s the most well oiled machine too. They know what they are doing. And they take pride in it. They have you sign documents on an iPad. In doing so they are able to ad More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grin, Brad, Mitch
May 04, 2021 -

Tim Dahle Nissan Bountiful responded

Megan, we truly appreciate your honest feedback.

February 08, 2021

I like to take my car in you're dealer because the service is good and the workers they are friendly and fast to take care customer thanks for you good service More

by jelly12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie, Mark Winters
May 04, 2021 -

Tim Dahle Nissan Bountiful responded

Jelly12, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan Bountiful! Hi Jelly12, we are very happy to have provided you with such a positive experience!

February 04, 2021

Incredible service experience. Kevin and team got my maintenance done and fixed my window without having to replace it! That's what I call honest ethics and workmanship! Loved the proactive updates thro More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vrooman
January 30, 2021

Deceitful business practices in the service department!! I was lied to multiple times by Dixie, my service advisor regarding repairs that needed to be done to my car. DO NOT go to this dealership! More

by ogre22071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dixie
January 06, 2021

Dishonest and inefficient. I am still attempting to get my car shipped to me after a month. Cardon, my car salesman, offered multiple shipment dates but with no certainty. The financial office was just as More

by apr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cord- Finance
December 13, 2020

DISHONEST & PREDATORY SALES TACTICSWe worked with Jason DISHONEST & PREDATORY SALES TACTICS We worked with Jason (salesman), Cord (finance) and Ryan (manager). They said they had a vehicle that met all of More

by Ko-12-tg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason, Cord, Brad
December 04, 2020

Thank you Kasandra in serviceYou were amazingFirst good Thank you Kasandra in service You were amazing First good experience I had at Tim Dahle I would rate you about a 10 Sales about a 3 Manager a 2 More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kassandra
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