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Tim Dahle Nissan Bountiful

North Salt Lake, UT

3.1
207 Reviews

955 N 400 E

North Salt Lake, UT

84054

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Showing 207 reviews

August 10, 2021

Beware of sharks in the service department. I needed a simple plastic under-body shield installed under the car. I was advised to bring down the vehicle so they could get an accurate estimate for removin More

by Former Tim Dahle customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Winters
Aug 23, 2021 -

Tim Dahle Nissan Bountiful responded

Hi Former Tim Dahle Customer, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

August 04, 2021

Easy to make appt. Nicely greeted by service rep. Time spent waiting was minimal. But.,.price of service makes me wish I had my Toyota back. I could get a vacation check there for nothing! This price was More

by Susanlmiller99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t catch her name. Very nice
Aug 23, 2021 -

Tim Dahle Nissan Bountiful responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2021

Easy to make appointment online, nice waiting room, kept informed of progress on the car and explained everything they were doing for the service of the vehicle More

by JLunce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Winters
Aug 16, 2021 -

Tim Dahle Nissan Bountiful responded

Hi Jlunce, we are very happy to have provided you with such a positive experience!

July 16, 2021

Car was overheating and so we took it in. The service workers Kassandra and Kevin were very informative about what the issue could be. They called and gave me a few options and were completely honest abo More

by Tinabean20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Winters
July 15, 2021

Dealership ran credit history prior to signing any agreement. Dealership did not honor internet price. Did not honor msrp price. False advertising. Finance manager was rude, not giving full facts, did More

by Peterptran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SJ, Mark Winters
Jul 16, 2021 -

Tim Dahle Nissan Bountiful responded

Peterptran, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

Jul 16, 2021 -

Peterptran responded

I disagree Tim Dahle has given any thought to changing their customer service culture, providing any etiquette training to their employees. 10+ interaction, over the course of at least 10 yeArs at each tim Dahle location has been very unsatisfactory. The only thing worthy of your business is the amazing auto repair service which is within par with everyone else. Your sales/finance team gap of customer service is so far off, it’s indescribable. Don’t take this feedback from me, I suggest you hire a world class third party to audit yourself.

July 15, 2021

We knew I didn't have any credit so we had a cosigner. We found a car online and asked to see it, then we went in and went on a short test ride, We were told my credit situation would be no problem. They of More

by Cindyoli
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Winters
Jul 16, 2021 -

Tim Dahle Nissan Bountiful responded

Hi Cindyoli, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

July 12, 2021

We went in to buy a F150 yesterday and trade in our F350. We made a deal and started signing papers and the xxx we were dealing with tried to put in more then 10,000 in hidden fees. He claimed they were “una More

by stormiemchamp
Recommend Dealer
No
Employees Worked With
Cord
Jul 13, 2021 -

Tim Dahle Nissan Bountiful responded

Stormiemchamp, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better you can email me at candie@tdauto.com

June 18, 2021

Went into trade my car in for a newer one and SJ and Kyle helped me . They went to battle for me and understood what I needed and didn't try to pressure me whatsoever. Went into Brad to sign the papers an More

by lthomas566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, SJ and Brad
Jun 21, 2021 -

Tim Dahle Nissan Bountiful responded

Lthomas566, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan Bountiful!

June 14, 2021

BOUGHT MY NISAAN MORANO HERE AWHILE AGO. IT STILL MAKES ME SICK TO THINK OF HOW MUCH DISHONESTY I SAW IN EVERY SINGLE EMPLOYEE I WORKED WITH. I THINK I DELT WITH ATLEAST 4 FOR SURE! SICK EVERY TIME I DRIV More

by Justdotherightthing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Each one I met told me a lie.
Jun 18, 2021 -

Tim Dahle Nissan Bountiful responded

Hi Justdotherightthing, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

June 01, 2021

Jason and Cardon at Tim Dahle were so helpful and low pressure! They made buying my new car a breeze. They were very patient and easy to work with More

by Esther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Winters
Jun 04, 2021 -

Tim Dahle Nissan Bountiful responded

Esther, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan Bountiful!

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