
Tim Dahle Nissan Bountiful
North Salt Lake, UT
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Beware of sharks in the service department. I needed a simple plastic under-body shield installed under the car. I was advised to bring down the vehicle so they could get an accurate estimate for removin simple plastic under-body shield installed under the car. I was advised to bring down the vehicle so they could get an accurate estimate for removing the 10 screws and 5 tabs holding the damaged one in place and installing the new one. I obliged and made an appointment and brought the car to them. The service advisors did not follow through to have the car looked at by a tech, instead, he estimated $175.00 to do the job stating there would be complications in that the driveshaft was involved, and etc, etc. There was no mention by the service guys that this was a high estimate and that it could cost less. I declined and had my own mechanic do the work. No driveshaft issues. A simple removal of the screws and tabs, out with the old one and in with the new one. It took him 30 minutes. I have pictures to show, no drive shaft or other issues. So when service advisors at dealership encounter skeptical or suspicious customers, here's the reason! More
Easy to make appt. Nicely greeted by service rep. Time spent waiting was minimal. But.,.price of service makes me wish I had my Toyota back. I could get a vacation check there for nothing! This price was spent waiting was minimal. But.,.price of service makes me wish I had my Toyota back. I could get a vacation check there for nothing! This price was outrageous! More
Easy to make appointment online, nice waiting room, kept informed of progress on the car and explained everything they were doing for the service of the vehicle informed of progress on the car and explained everything they were doing for the service of the vehicle More
Car was overheating and so we took it in. The service workers Kassandra and Kevin were very informative about what the issue could be. They called and gave me a few options and were completely honest abo workers Kassandra and Kevin were very informative about what the issue could be. They called and gave me a few options and were completely honest about what would happen if we tried to send a claim under the extended warranty. Issue ended up being pretty simple and not worth going through the hassle of the claim being denied. Video was sent of the diagnoses and fix! More
Dealership ran credit history prior to signing any agreement. Dealership did not honor internet price. Did not honor msrp price. False advertising. Finance manager was rude, not giving full facts, did agreement. Dealership did not honor internet price. Did not honor msrp price. False advertising. Finance manager was rude, not giving full facts, did everything he could to not sell us a car. GM said he didn’t want our business because, someone else will pay more. Definitely not a first come first serve. More
We knew I didn't have any credit so we had a cosigner. We found a car online and asked to see it, then we went in and went on a short test ride, We were told my credit situation would be no problem. They of found a car online and asked to see it, then we went in and went on a short test ride, We were told my credit situation would be no problem. They offer a life service plan and they make it sound like they are giving it to you just because you are dealing with them, but they won't let you leave until you sign paperwork. Small print says they charge an extra 3000 for the service plan. Your down payment is non refundable and the bottom line we paid 1100 and they made it sound like they just needed to detail the car and we could pick it up in the morning. Well 5 days later with us calling everyday, made us come in to tell us I can't qualify, and they won't return my money. What a SCAM!!!!!! More
We went in to buy a F150 yesterday and trade in our F350. We made a deal and started signing papers and the xxx we were dealing with tried to put in more then 10,000 in hidden fees. He claimed they were “una We made a deal and started signing papers and the xxx we were dealing with tried to put in more then 10,000 in hidden fees. He claimed they were “unavoidable” charges which is a bold faced lie. When we said we weren’t going to pay that and to give us our keys back so we could leave the finance guy we worked with then continued to insult and threaten us with worse interest rates through worse Loaners and wouldn’t give us our keys. He was a xxx and exactly what you expect from a xxxxty dealership. And not from a Tim Dahle. I beleive it was mr Cord. More
Went into trade my car in for a newer one and SJ and Kyle helped me . They went to battle for me and understood what I needed and didn't try to pressure me whatsoever. Went into Brad to sign the papers an helped me . They went to battle for me and understood what I needed and didn't try to pressure me whatsoever. Went into Brad to sign the papers and he also went to battle for me seeing what the best deal he could get for me even as far as going into his boss and seeing what could be done. He came back with a super deal and papers was signed. Everyone of the staff here was so kind and caring and I was very happy. When it comes time to getting another car I will definitely be going back to Tim Dahle Nissan in Bountiful and will also tell all my Family and friends about them. Thank you so much SJ, Kyle, Brad and the rest of the staff for making me feel like part of your family 💕💕 Linda Thomas a customer for life More
BOUGHT MY NISAAN MORANO HERE AWHILE AGO. IT STILL MAKES ME SICK TO THINK OF HOW MUCH DISHONESTY I SAW IN EVERY SINGLE EMPLOYEE I WORKED WITH. I THINK I DELT WITH ATLEAST 4 FOR SURE! SICK EVERY TIME I DRIV ME SICK TO THINK OF HOW MUCH DISHONESTY I SAW IN EVERY SINGLE EMPLOYEE I WORKED WITH. I THINK I DELT WITH ATLEAST 4 FOR SURE! SICK EVERY TIME I DRIVE PAST IT ON THE FREEWAY. THEY KEPT SWITCHING SALES PEOPLE ON US. WHAT IF WE CAN FIX THAT IS NOT THE SAME AS WE WILL FIX IT. NO MATTER WHERE YOU BUY AT WRITE ALL OVER THAT CONTRACT, WHAT WHAT EACH SALESMAN TOLD YOU. THEY ARE NOT MEN OF THEIR WORD THEY ARE MEN OF CONTRACTS. GO TO A SMALLER DEALER THAT CARES PERSONALLY ABOUT JUST DOING THE RIGHT THING. More
Jason and Cardon at Tim Dahle were so helpful and low pressure! They made buying my new car a breeze. They were very patient and easy to work with pressure! They made buying my new car a breeze. They were very patient and easy to work with More