Tim Dahle Nissan Bountiful

I would NOT recommend Tim Dahle Nissan in Bountiful. If you must go, document EVERYTHING in writing, screenshot all communications, and be prepared for pushback. Beware—they do not stand behind their wo If you must go, document EVERYTHING in writing, screenshot all communications, and be prepared for pushback. Beware—they do not stand behind their work. I brought my 2015 Nissan Armada to Tim Dahle Nissan in Bountiful for an ECM replacement. The repair was very expensive and took several weeks. Upon picking it up the first time, the heater wasn't working on the short drive home—something that functioned perfectly when I dropped it off. I called the next day, pointing out it likely got disconnected during the repair. After back-and-forth, they quoted ~$400 for the heater control valve. Escalation to corporate took days, and they offered to cover half of an $800 repair (suddenly the quote doubled). I had a screenshot of the original $400 estimate and showed it to them—miraculously, they then agreed to cover the valve repair for free. Picked it up the second time, tested full heat on the 2-mile drive home—it seemed fixed. A few days later on a trip to California, new issues emerged that were never present before: Heater only hot at max 90° (cold air at 84° or lower)—classic blend door actuator disturbance from dash work. A/C no longer blows cold (discovered in CA warm weather; would've been unknown in Utah winter). Strong exhaust smell at idle/stop lights. These clearly tie to the ECM/dash/under-hood work performed. When I contacted them, they dismissed it saying I "should have brought it in before leaving" and refused any assistance. Grateful they eventually covered the valve (after pressure), but deeply disappointed in the lack of accountability for obvious post-repair problems and the quote-doubling tactic. It feels dishonest. I would NOT recommend Tim Dahle Nissan in Bountiful. If you must go, document EVERYTHING in writing, screenshot all communications, and be prepared for pushback. Beware—they do not stand behind their work. More

Bought a used 2024 Nissan from the dealership. It was dark when we closed the deal. The next morning we found car had a cracked taillight. Despite the fact that we had minutes before had the deale It was dark when we closed the deal. The next morning we found car had a cracked taillight. Despite the fact that we had minutes before had the dealership put in a new battery in our trade-in (we hadn’t planned on buying a new car), the dealership refused to replace the taillight. The light alone was $450. Do not trust them. Buy elsewhere. More

5 stars cause Jason and Levi are goated but overall i rate 3.5-4 stars rate 3.5-4 stars More

Haroon was great! He worked with me over the phone about the price and condition. Since I live 4 hours away I wanted to make sure the vehicle was solid and it was exac He worked with me over the phone about the price and condition. Since I live 4 hours away I wanted to make sure the vehicle was solid and it was exactly how Haroon described it. Honest and friendly service. More

This dealership knew full well that we were on an extremely limited budget as my husband is a disabled veteran, and our only other car had been totaled. They took every dime plus some of what we had, extremely limited budget as my husband is a disabled veteran, and our only other car had been totaled. They took every dime plus some of what we had, including all of our savings and sold me something that needs about $7000 worth of parts and another $2000-$3000 worth of labor into it and completely screwed my family over never buy from the dealership. More

$230 to diagnose issue. solution replace battery $500 for a (^*& Battery. Why so much? reply "batteries are expensive". They didn't even address the other issue they were su solution replace battery $500 for a (^*& Battery. Why so much? reply "batteries are expensive". They didn't even address the other issue they were supposed to diagnose AND CHARGED $90 for that. Then their Debit card machine wouldn't work and I had to use my visa, cost an addition $12. (my card worked fine after that at another store. WILL NEVER do business here again. Also called around to other DEALERS for same service only $310. More

It took a while to find the right car for me. But I can say that everyone i worked with was very nice and in the end I'm very happy with the car I purchased. I would give 5 stars but supposedly But I can say that everyone i worked with was very nice and in the end I'm very happy with the car I purchased. I would give 5 stars but supposedly there was a "typo" on the contract and I didn't receive full credit for my "trade in". Ryan Solt promised me that he would personally cut me a check for the $500 "typo" and I still have not received it. You know the term.. Check is in the mail. Edit: I actually received the "check in the mail"!!!! I have bought several vehicles both new and used over the years. And although some things took a little time, I can say this is the first car dealership I've worked with that has kept there word on all of their promises. Amazing!!! More

Subject: Extraordinary Customer Service from Stoney at Tim Dahle Nissan Bountiful Dear Tim Dahle Nissan Team, I am writing to share my appreciation for the truly exceptional service I received f at Tim Dahle Nissan Bountiful Dear Tim Dahle Nissan Team, I am writing to share my appreciation for the truly exceptional service I received from Stoney. In a world where great customer service is becoming rare, Stoney stands out as a shining example of professionalism, expertise, and genuine care. Stoney’s knowledge of Nissan vehicles is unmatched—he seems to know every model inside and out. Whether it’s diagnosing an issue or explaining options in a way that makes sense, his confidence and clarity always put me at ease. He consistently goes above and beyond to make sure my car gets the attention it needs, and he never leaves me wondering what’s next. What truly sets Stoney apart is his follow-through. He always calls back, keeps me updated, and makes sure no question is left unanswered. I trust him completely, and that trust is invaluable. Tim Dahle Nissan is lucky to have someone like Stoney on your team. He’s not only incredibly good at what he does—he’s also the reason I’ll continue to bring my business to your dealership. Please extend my thanks and recognition to him. He truly is the best. Sincerely, Pam Callahan More

worst car experience ive ever had. they cleared all the codes on my car, lied about doing an oil change, sold me a car with messed up control arms, axles, and valve cover gasket leakin they cleared all the codes on my car, lied about doing an oil change, sold me a car with messed up control arms, axles, and valve cover gasket leaking. failed oil pressure a month after i got it, which was really only 2 days. They had my car for "service and title" Well I get a call saying all my stuff is expired and I have to drive over 100 miles to have them fix their mistake. They put the wrong oil in the car. When i finally got my car back, Levi, one of the salesman left a nasty far in there, which was probably the nicest thing he did, that crook. dont step foot in this shady terrible business. They only thing they cared about fixing was my one star review they saw me writing for them, not any of the car problems, or employee problems. just the google review. More