Thunder Chrysler Dodge Jeep Ram

Took 5 1/2 hours to test my battery and replace it. Luckily it was under warranty Luckily it was under warranty More

All the staff at Thunder Chrysler were great. My purchase was a great experience. I highly recommend them. My purchase was a great experience. I highly recommend them. More

Great experience. In and out in very little time..quick, but professional and personable. They’ve earned my future business. In and out in very little time..quick, but professional and personable. They’ve earned my future business. More

Everyone at service is great parts department sales overall love to come in and service my car overall love to come in and service my car More

Fast and friendly service willing to listen to customer concerts and finding solutions for the problems concerts and finding solutions for the problems More

Jason was great in helping me getting the parts needed to repair our vehicle and get it approved promptly by the warranty company. Additionally he as very sensitive to our needs for the repairs to be done as repair our vehicle and get it approved promptly by the warranty company. Additionally he as very sensitive to our needs for the repairs to be done as quickly as possible since this ramp equipped van is the only transportation for our wheelchair bound son. Only being without the vehicle for 2 days was great for the amount of repairs that had to be made. Thanks for the shuttle service getting my wife home safely after she dropped it off on Wednesday. Jason kept me in the loop very well with more than one phone call advising of the warranty approval and then the next day that all parts were available - how soon could we bring it in. He was also very good at letting me know that he would be talking with the lead mechanic to make sure the vehicle was assigned to one technician to do all the work (stay on it) so it could be finished in a timely fashion. Four different things were done on the vehicle. Thank you Jason !! More

As indicated with a 5 Stars rating, all is good with service. Tech cleaned off oil that would have been left on frame from draining oil from engine. Tech transferred filter mags from old filter to new service. Tech cleaned off oil that would have been left on frame from draining oil from engine. Tech transferred filter mags from old filter to new filter, as they have always done. Please thank the tech for a good job well done. No biggie, between Jill, American Glass Pros and Amber, Thunder Service Writer, have my vehicle needing a new window from glass laminate on top edge of windshield and needed to be replaced free of charge thru insurance. Asked Jill to show me windshield area on vehicle that had separation to be replaced. When I started walking to my Durango SRT, Jill asked if the SRT was my vehicle, I indicated yes, the SRT is my vehicle. The Red Charger that was in for service at the same time my SRT was being serviced, was the vehicle that had the bad windshield. Jill had to cancel work on replacing my windshield with American Glass Pros and with my insurance. No egg on my face. Adrian Pearson More

As always, Luis goes above and beyond to provide stellar customer service! I cannot say enough good things about him. He really cares about his customers and tries to find the best solution to the problem, customer service! I cannot say enough good things about him. He really cares about his customers and tries to find the best solution to the problem, considering the individual needs of that person. I will never go anywhere else for service! More

I took my 2018 Jeep Rubicon in for an electrical issue, fault to auto stop/start system and dead battery. It took two days to be able to source the issue however, it was discovered to be a faulty secondar fault to auto stop/start system and dead battery. It took two days to be able to source the issue however, it was discovered to be a faulty secondary battery which was replaced at no cost. Got to love a no cost service call. More

Had a great experience! Kevin was an excellent salesperson and made the process Smooth. Thank you Kevin was an excellent salesperson and made the process Smooth. Thank you More