Thunder Chrysler Dodge Jeep Ram

I like the kureg machine they have and the variety of coffee selection and hot chocolate. coffee selection and hot chocolate. More

Came in for a problem with my van that was not properly diagnosed the first time and a week later I was back with the same problem. I originally paid around 4000 dollars for the initial fix. I had my van b diagnosed the first time and a week later I was back with the same problem. I originally paid around 4000 dollars for the initial fix. I had my van back for about a week when the same problem occurred. They then said it was actually a different part that was causing the problem and wanted me to pay an additional 4000 dollars to actually fix the problem. There was a lot of blame put on me for "driving my car a lot of miles". They also tried on multiple occasions to just have me trade in the vehicle and buy a new car through them. On top of everything else, the communication with the service department was terrible and the only time I was able to truly get communication was by constantly calling and having to ask for updates. I would caution anyone to use them for service if it is not a general service concern such as replacing tires or changing oil. More

The Manager of the service Department never returned my call. I Just so happened to call one day and spoke with Billy and he schedule the recall work that I’ve been waiting about 8 months to get done. I l call. I Just so happened to call one day and spoke with Billy and he schedule the recall work that I’ve been waiting about 8 months to get done. I left my vehicle with the notion of them having it for about 3 days and it end up having it for 7-8 days. My car was having other issues but was never mentioned by anyone until I came to pickup my vehicle. I’m glad the recall is done now. Lakeland and Bartow Dealership needs more training in there service Center. More

Wonderful experience, I was able to get most of the paperwork done online and was in and out of the dealership quickly. All the employees were very welcoming and friendly. paperwork done online and was in and out of the dealership quickly. All the employees were very welcoming and friendly. More

Thunder Chrysler Dodge Jeep Ram has always offered me non paralleled excellent service! It is always a pleasure! paralleled excellent service! It is always a pleasure! More

Sales department and overall experiences a five star. Brian is great thank you very much. Brian is great thank you very much. More

Very helpful service, kept me informed and provided transportation. Brought in for recall and maintenance. transportation. Brought in for recall and maintenance. More

People was very helpful to all my needs getting car rental picking me up and repairing my truck while it was in service also employees are nice and the dealership is super clean rental picking me up and repairing my truck while it was in service also employees are nice and the dealership is super clean More

Absolutely terrible service department. Nothing good to say about my experience just don’t waste your time Nothing good to say about my experience just don’t waste your time More

Great service Jason always takes great care of my service vehicles and all questions that I might have service vehicles and all questions that I might have More