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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

Overview
Employees
Reviews
Vehicles
4.4
832 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 832 reviews

May 06, 2024

Second vehicle I have purchased from Thunder. Tim Lacey was my salesman and was very easy to work with. Very happy with my purchase and overall experience. More

by ntolsen3
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lacey
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May 03, 2024

Very disappointed my truck has suspension problems because of the factory air ride suspension and was repaired 13 months ago and bought parts and had this dealer install them to get 24 month warranty More

by craftyjenni4
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Service department
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May 03, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We understand your frustration concerning the suspension issues with your truck and the warranty coverage. However, it is important to clarify the situation regarding your vehicle's air ride suspension. The problems you experienced were caused by a faulty compressor, which unfortunately is not covered under warranty. Recognizing this, we at Thunder Chrysler offered to bear 50% of the cost for the replacement parts to prevent further issues. We strive to support our customers even beyond the warranty terms whenever possible. We regret that you chose not to accept this offer, which was made in good faith to assist you with the costs. We encourage all our customers to familiarize themselves with the terms of their warranties and the specifics of their vehicle maintenance requirements. Understanding these details can help avoid unexpected issues and disputes. We value you as a customer and are committed to providing the best service and support. If you wish to discuss this matter further or reconsider the repair options, please feel free to contact us directly. We are here to help ensure your vehicle operates safely and efficiently.

May 03, 2024

Awesome customer service, quick work, fix all my issues. Keep up the good work everyone. More

by mrdean34744
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason from service
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May 03, 2024

Great sales staff great prices willing to work with you. Three vehicles purchased from the dealership. More

by rgilbert3190
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams
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May 03, 2024

Gota a 2024 ram 1500 classic tradesman Keith the sales person was outstanding the finance mgr.was also outstanding they answered all my questions and did not try to up sale me on items or plans I did not More

by rickw2100
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Gunter
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May 02, 2024

Had a no hassle experience. Would buy a car here again in the future. Also the dealership was clean and the salesman were great to work with. More

by jacobo.resendez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024

Great service! I will definitely use them again in the future for both of my Jeeps. More

by jackleon1205
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service
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May 01, 2024

Great Customer Service ! Always Treated Fairly And Welcomed With A Smile . Dalton is a great service advisor! More

by SJC.CARTER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Lacey
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April 30, 2024

My experience with Thunder was great. All the staff were fantastic. I highly recommend buying a vehicle with them. More

by Jladams75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Gunter, Mike Quinn
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April 29, 2024

Excellent service given, and they address me by name, that makes me feel like I matter as a customer. I’m provided that great customer service each time I come, no matter how big or small the issue might More

by valeriedolemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Peña , Dalton Lease,
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