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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

Overview
Employees
Reviews
Vehicles
4.4
793 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 793 reviews

October 27, 2024

This dealership has parts installers not technicians. They put very little effort into the problem and sent me on my way without repairing anything. More

by godwonpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arcinio
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Oct 28, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Thank you for your feedback, and we’re sorry to hear about your experience. At times, Stellantis requires us to complete only specific repairs or replacements, which may limit the extent of service we can provide. However, without more details about your particular case, it’s challenging to pinpoint where the issue occurred. We’d like the opportunity to review this further—please email me directly at eric.hale@thunderchrysler.com with any additional information. Your satisfaction is important to us, and we’re here to help in any way we can. Thank you again for bringing this to our attention. Eric R. Hale eCommerce Director Thunder Chrysler Dodge Jeep Ram 1425 W. Main St. Bartow, FL 33830 www.ThunderChrysler.com

October 27, 2024

Poor upper management that place has become something not many recognize anymore gone are the days of loyalty More

by HISCOOLPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Patton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We're genuinely sorry to hear about your experience and appreciate your honesty. We’re committed to maintaining a loyal and trustworthy environment for our customers, and your feedback is important in helping us improve. Could you please provide more details about your experience? Feel free to email me directly at eric.hale@thunderchrysler.com so we can better understand the situation and work towards a resolution. Thank you again for reaching out. Eric R. Hale eCommerce Director Thunder Chrysler Dodge Jeep Ram 1425 W. Main St. Bartow, FL 33830

October 26, 2024

The people who waited on me was very knowledgeable and helpful. They personable. I would take my car there again More

by loveyoumoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arsenal
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October 26, 2024

I got what I needed within my appointment time with no hassle. The flash for my JGC was completed to my satisfaction and tested to work properly. More

by robtsumn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 26, 2024

Easy and smooth transaction. Craig was great from start to finish. Would do business with again More

by kylepreis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2024

They did very good job doing the oil change and the 15 point inspection and I was very happy with satisfied More

by paulvkirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2024

This was an amazing car buying experience. Everyone was very professional and informative. We had a really bad experience previously and they helped us get out of a very bad situation. Ricardo More

by danataylor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Laverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 21, 2024

Craig did an amazing job and went above and beyond to get me into our new Grand Cherokee. More

by Familycarneeded
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 19, 2024

Watch out for extra credit card use charges; customer not notified in advance. Otherwise, facility is clean and open. More

by jennieburton5426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown lady
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October 18, 2024

Not exactly honest and transparent. Plays the dumb role very well and deflects better than any politician I’ve met. More

by amttrujillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Fishburn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Laverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Conklin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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