Thunder Chrysler Dodge Jeep Ram

Great service advisor! Fast oil change! Great seevice! Great place to get service work done! Fast oil change! Great seevice! Great place to get service work done! More

The whole experience was great. From the person sitting at the front desk to the salesman and everyone else. From the person sitting at the front desk to the salesman and everyone else. More

This is the 2nd time that we bought with Craig Smith. He was very responsive to our questions or any information requested. All of the information needed to purchase the vehicle was completely disclosed He was very responsive to our questions or any information requested. All of the information needed to purchase the vehicle was completely disclosed upfront and, overall, it was the best buying experience that we have ever had. I will highly recommend Craig and Thunder Chrysler to all of our friends and family. More

Horrible service, lack of communication, never fixed the issue& over charged and called it service fees issue& over charged and called it service fees More

That Brian is a nice guy. I would recommend buying your next vehicle from Brian. I would recommend buying your next vehicle from Brian. More

Damaged my left front hubcap on my Ram 3500 during tire rotation. Technician knew the hub cap was damaged but placed back on my truck. I caught the issue on road trip day after dealer serviced my vehicle. rotation. Technician knew the hub cap was damaged but placed back on my truck. I caught the issue on road trip day after dealer serviced my vehicle. More

Everybody at the dealership treated me pretty well. My dealer salesman was George and he was pretty nice. The only problem was his product knowledge on a Chevrolet was very minimal. The manager, Bob, w My dealer salesman was George and he was pretty nice. The only problem was his product knowledge on a Chevrolet was very minimal. The manager, Bob, was pretty nice to me also. The problem I had with the dealership was they bought a auction vehicle and apparently they did not check it out before they put it on the floor. The second day I had it I had to take it to a Chevy dealer near my home because it would not run right. It turned out it needed almost $5,500 worth of work to make it decent again. Whoever put in the head gasket put it in backwards and it was running like crap. I just think they should check their vehicles out a little better than they do before they sell them on them market. It took me 3 days of running around and I still was not satisfied. I spent hours at the dealership waiting for them to figure out what was wrong. I'm not sure if the guys in the back were very honest to me. I finally got fed up and took the vehicle and traded it in for a Ford truck which is very beautiful and perfectly maintained. I probably lost a few thousand dollars on this deal but I'm very glad to get rid of the vehicle that I bought from thunder. It just was not a very good experience for me and I've never been one to give a bad review unless it was necessary. This review is kind of in the middle. The people were nice but the vehicle was not. It makes me hesitant to deal here again. More

The sales team was very helpful thank you for everything. We appreciate this dealer and team. We appreciate this dealer and team. More

Communication is absolutely horrible. They were only suppose to keep my vehicle for the day to put a new seatbelt fastener in which had to be ordered so this was the second appointment. They were only suppose to keep my vehicle for the day to put a new seatbelt fastener in which had to be ordered so this was the second appointment. They kept the vehicle over night and did not return any of my calls to get a status on my car. The next morning I tried again and left a message, which was not returned. I then called a spoke to the new car sales manager and he said he would check on the status of my car. A short time later I received a call from the service department advising my vehicle would be done by 6 pm. The service department here is a joke and I will not use them again. This is the third time I have had a problem with them. I thought they would improve, that is not the case. Avoid this service department and go else where! More