Thunder Chrysler Dodge Jeep Ram

Had a great experience the day we came in to purchase. We had communicated and were pleased that what we were told was accurate. The purchase was easy, and they did not hassle us for extras. Clean and We had communicated and were pleased that what we were told was accurate. The purchase was easy, and they did not hassle us for extras. Clean and simple as we wanted. More

This is the second time in the service department. In both instances I was not greeted and was left wondering around the service advisors area until someone finally noticed me. I had an appointment bo In both instances I was not greeted and was left wondering around the service advisors area until someone finally noticed me. I had an appointment both times. More

The best in the area excellent customer services good deals best price good place clean hood snacks and coffie deals best price good place clean hood snacks and coffie More

Service dept. "3 visits to finally get the problem fixed" Tolled at least four 4 times that the batteries (2) were replaced. Upon the third visit I was told agai "3 visits to finally get the problem fixed" Tolled at least four 4 times that the batteries (2) were replaced. Upon the third visit I was told again that the small battery was replaced, and the cable ends were fixed. Jeep has started OK. The service dept only printed 2 service tickets at my 3-visit, stating that it was a continuing service issue. At my second visit, I spoke to the (A) services mgr.?. Where I stated this is my second time here for the same NO STARTING PROPLEM!!!! Where I said This could be a LEMON LAW ISSUE, IF SO, I will contact my lawyer. His reply was. I am just the middleman, we don't or didn't make the vehicle. WOW I WAS FLORED! At that point the service writers and the rest of those folks FROZE me out. Hanna to my rescue. she made sure that the Jeep was finally fixed. Thank You Hanna, and thanks to Brian Fishburn who helped me. If I have made any errors, or statements, of the facts, this message is from my recall of several statements and phone calls to me. Ed Ianuzi More

Excellent and fast services, They are very quick and fix the problem,thank you guys! the problem,thank you guys! More

Need more feedback. Received no updates on service progress. The positive is the people. Friendly and professional. Received no updates on service progress. The positive is the people. Friendly and professional. More

After out car was totaled in an accident, we were plunged into the journey of finding a new (used) car. We looked for several days and came up empty handed. I saw an ad at Thunder Chrysler and sent an inquir into the journey of finding a new (used) car. We looked for several days and came up empty handed. I saw an ad at Thunder Chrysler and sent an inquiry. Redd responded, and the rest is history! He listened to what we were actually looking for, and we left as satisfied customers! The whole process was professional and pleasant! Thanks, Thunder Chrysler…and Redd! More

Very nice and deal was easily made. Highly recommend to any looking for a their next vehicle. Highly recommend to any looking for a their next vehicle. More

The end result was very good. However, when the repair time drug out I could not contact anyone who could tell me anything. The one time I contacted someone on the phone I was tra However, when the repair time drug out I could not contact anyone who could tell me anything. The one time I contacted someone on the phone I was transferred to their voice mail. I took my van in on a Thursday afternoon, received a notice they were requesting warranty approval on Friday. Friday afternoon I received a text saying it was approved but too late in the day to complete the work. So no transport for my wife for the weekend. Monday no one would return my calls. Yes, I finally got my van back and the work appears to be very satisfactory but the communication was very frustrating. More

Courteous, friendly associates. Took all my information correctly. Passed on notes about my recall correctly. Had parts for my recall in stock. Helped me apply coupons from my Dodge Took all my information correctly. Passed on notes about my recall correctly. Had parts for my recall in stock. Helped me apply coupons from my Dodge app for my oil change. These may seem like basic, simple things, but when other dealerships don’t do these things, it makes you appreciate one that does. There are far too many options in the marketplace to put up with the unacceptable treatment I’ve gotten from other dealerships. Thunder does things the right way and will continue to earn my business and my recommendations to friends and family. More