Three County Volkswagen - Service Center

Every time I visit three county Volkswagen it is the upmost professional experience , The service adviser Greg is exceptionally knowledgeable and helpful. upmost professional experience , The service adviser Greg is exceptionally knowledgeable and helpful. More

I didn’t buy my vehicle there, but the service department was very accommodating. They kept me informed. was very accommodating. They kept me informed. More

Greg is usually professional and accomodating. When my oil light came on he told me to come in probably needed a quart of oil . When I got there I was told I had too much oil and needed oil chang When my oil light came on he told me to come in probably needed a quart of oil . When I got there I was told I had too much oil and needed oil change to fix it . Not sure how this was possible but did it anyway . Had to pay because too soon for a change . I did not deal with Gregory when I got there someone else told me this . More

The worst experience ever they keep my car for over five months and constantly lied about not having the parts or giving me a loaner. Would never recommend this dealership plus the manager got a xxxxing at months and constantly lied about not having the parts or giving me a loaner. Would never recommend this dealership plus the manager got a xxxxing attitude problem. More

Gregory is a really nice guy, but this service center did not solve my car's problem. They performed a road force balance and also the 4-wheel alignment but my car still vibrating a lot at high speed and the not solve my car's problem. They performed a road force balance and also the 4-wheel alignment but my car still vibrating a lot at high speed and they claim the tire is in very bad condition. So I took the car to the Costco tire center and asked them to examine the tires, they checked it and promised that the tire was perfectly fine, and after the FREE tire balance, the car ran smoothly without any vibration at any speed. Besides that, I reported to them that my car had clunking sounds coming from the front right side of the car, which sounded like metal hitting metal when turning at low speed. But they said they checked everywhere and didn't find anything wrong. It used to only happen several times a day, but now it happened very frequently almost every time I turned. We could have a chance to prevent this from becoming a big issue, but I assume they just do not want to do the job properly. More

Great experience working with the staff. They helped get my car in and out working perfectly They helped get my car in and out working perfectly More

Appreciate Greg being transparent and helpful. He stayed late to help me get my car. He stayed late to help me get my car. More

Gregory was extremely helpful in getting my VW back on the road. This is the second Golf I've had, and Gregory and Three County Volkswagen have provided excellent service every time. the road. This is the second Golf I've had, and Gregory and Three County Volkswagen have provided excellent service every time. More

Been to this dealership three times to have a noise looked at. They replaced two different pieces, two different times and the car is still making the same noise. Took it back, showed them a video of t looked at. They replaced two different pieces, two different times and the car is still making the same noise. Took it back, showed them a video of the noise, the one guy said it was the belt, and then the other guy said it was nothing. Now I am driving around with a noise that they will not fix. More

Staff are friendly. Waiting area is clean they have coffee while waiting and they give you a ride free of charge. Waiting area is clean they have coffee while waiting and they give you a ride free of charge. More