Three County Volkswagen - Service Center

Perfect service and friendly people It was a great experience friendly and informative Not a long wait comfortable they took care of my needs promptly and I was on my way fast It was a great experience friendly and informative Not a long wait comfortable they took care of my needs promptly and I was on my way fast More

Great people I have gotten to know these guys. Very accommodating. They were ready to set me up with a loner. They also kept me updated in a timely manner. I have gotten to know these guys. Very accommodating. They were ready to set me up with a loner. They also kept me updated in a timely manner. More

Neighborhood friendly VW dealer and service center Our Jetta was taken for deep computer diagnostics. The issue was a misfire which took over 90 miles and several hours to diagnose. Not only that but Our Jetta was taken for deep computer diagnostics. The issue was a misfire which took over 90 miles and several hours to diagnose. Not only that but when the issue was not yet diagnosed after 2 days, they kindly provided us with a loaner until they found the possible issues. The recommended work was done and our Jetta is running great. Looking forward to get our next car at Tri-County-VW Lyndhurst. More

Happy Hve been a TCV customer ..with multiple cars ..since 2009 ... Matt and The Crew are the best ... Toni is always cool and accommodating...drivers are Hve been a TCV customer ..with multiple cars ..since 2009 ... Matt and The Crew are the best ... Toni is always cool and accommodating...drivers are great too... will be buying our sons 1st car from TCV in 2019. More

Professional and courteous From the office staff to the mechanics it is a wonderful dealership - excellent service - courteous and helpful! The best! Would recommend this dea From the office staff to the mechanics it is a wonderful dealership - excellent service - courteous and helpful! The best! Would recommend this dealership to everyone! More

Dealership Experience and Recommendation Wether it is required services in the Sales area (New car delivery, registration issues, etc.) or the Service area (Convenient appointments, repairs d Wether it is required services in the Sales area (New car delivery, registration issues, etc.) or the Service area (Convenient appointments, repairs done correctly and on time, etc) I have never had an issue with this dealership for the past 8 years whenever I needed their services. Can highly recommend this dealer and their entire team! To put this into perspective for anybody who cares, I have professionally seen and visited over 70 % of all VW dealerships in the United States during my work days! More

Transmission issues in 2018 model They'll remind you a dozen times how they're family owned, so of course, you'll be treated like family. There's a reason for the saying to never do b They'll remind you a dozen times how they're family owned, so of course, you'll be treated like family. There's a reason for the saying to never do business with family. Once you buy your car and out the door, that's it. I'm barely past 6 months into my Tiguan lease and my transmission became an issue after what their shop says isn't their responsibility or VW's... that it was PROBABLY a small rock that somehow made it's way into the transmission. So, of course, they're not liable for the cost. When trying to lease, you're told you're the leasee. Then somehow you're now the owner and liable for costs of a new car for a problem no one has a definitive answer for. We tried multiple times to explain our side and one wants to listen. Now we're paying a large sum of $$$ for something no one has an explanation as to why happened. How do we know this won't happen again due to some design flaw that allows rocks to make its way through front grills? I'll be liable again?! Transmission issues this soon and I'm paying for it? NO PROOF...yet MY PROBLEM?! Of course my warranty doesn't help...when does it ever when you need it most? What does a warranty cover anyway? Anyone interested in the Tiguan or Three County? Think twice. More

Best Prices for Parts and Service of all VW Dealerships! I have been to and have dealt with and have been to almost ever VW dealership in North Jersey. Three County VW has the best prices for service and par I have been to and have dealt with and have been to almost ever VW dealership in North Jersey. Three County VW has the best prices for service and parts hands down of any VW dealership I have been to in NJ and NY. The Service department is exceptional! The Parts department is exceptional! They provide loaner vehicles at no cost to you unlike some dealerships that want to rent you a car instead and they will absolutely work with you on pricing. This dealership is the first and only one that offered me the lowest possible price right up front. When I was quoted I already knew I stepped on a diamond. Same with the Parts Department. If you bring your business here you will never have to shop around again. It will cost you money to not deal with Three County. I can not tell them enough how much I appreciate them. I have just exceeded 140K miles on my TDI and doing everything that needs to be done to get another 140K Miles has been a pleasure. Whether you get the work done here or get the parts you need to do it yourself, you are not winning unless you are use Three County VW. More

A Great Experience My experience at Tri County Volkswagen is outstanding. Their staff is friendly, professional and makes me feel comfortable. I bought my car there and My experience at Tri County Volkswagen is outstanding. Their staff is friendly, professional and makes me feel comfortable. I bought my car there and use them for all my service needs. They treat me as if I am the most important customer they have. Most of all, the car always come back to me exactly how I want it. No hassles, no issues. More