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Three County Volkswagen
Lyndhurst, NJ
2,092 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ.
Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium.
Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School.
What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,092 reviews
April 07, 2009
Wicked expensive and poor service. Short tempered and rushed. Takes days for them to check my towed in dead car. Continuously tried to sell me repairs i didn't need; IE all new brakes for over $700 whe rushed. Takes days for them to check my towed in dead car. Continuously tried to sell me repairs i didn't need; IE all new brakes for over $700 when i needed a $20 sensor cable; entire exhaust system for $400 when i needed a pipe clamp; a $3000 ECM when i needed a $9 relay; informing me the computer scan shows no errors before i find the print out left on the floor of my car with five major errors and three minor ones; overall never being able to repair or even diagnose my 2000 TDI Beetle's chronic malfunctions, going as far as stating the car is running fine when it still stalled after 20 minutes running. Never again will they see a cent of my money, nor will i ever buy another American VW. More
by phuunkee1
Employees Worked With
service counter in general
June 20, 2008
Rude, unprofessional, confrontational, belligerent, disrespectful, untrained and downright unpleasant sales staff. Customer service was nonexistent. Bad representation for the dealership and for VW, th disrespectful, untrained and downright unpleasant sales staff. Customer service was nonexistent. Bad representation for the dealership and for VW, the brand. Jimmy should find another job, perhaps in repairs, somewhere behind the scenes or not work at all because he clearly does not care about his job. Surely he should not be front line dealing with prospective clients. What an embarrassment for the dealer and VW. More
by boarder3
Employees Worked With
Jimmy
