Three County Volkswagen
Lyndhurst, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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I had a fantastic experience with Three County Volkswagon. After being laid off from my job and losing my company vehicle I called and spoke to Jeff LaPoff. I told him I was looking for a used a Volkswagon. After being laid off from my job and losing my company vehicle I called and spoke to Jeff LaPoff. I told him I was looking for a used and reliable vehicle with low mileage and good gas mileage. Within 15 minutes Jeff called me back and said he had a car for me that had recently come in on a trade. My husband drove me to the dealership where Jeff showed me that the 2008 vehicle had records of every 3000 mile oil change, new tires and new brakes. I was thrilled. Within just a few hours of losing my job I was mobile and felt great about the purchase, buying the extended warranty that Jeff recommended for added security. Additionally my husband purchased a used Jetta TDI that he had been eyeing up for some time, trading in his Toyota Sequoia. Jeff was able to get both of us better loan rates than our own banks offered. The service was quick and friendly. I would highly recommend Three County Volkswagon for their professionalism. We both got great deals and love our vehicles. More
I leased a 2012 Beetle from Three County. The car had 3000 miles on it and the windshield cracked as my daughter pulled the car into driveway so I could wash it. Apparently cracked due to a combination o 3000 miles on it and the windshield cracked as my daughter pulled the car into driveway so I could wash it. Apparently cracked due to a combination of it being approx. 90 degrees out and cold water from hose. I heard the windshield crack when as she pulled in driveway while i was beginning to spray the car with water. I took the car to Three County and told Matt what happened. He began to inspect the car with a magnifying glass looking for stone chips. Apparently he didnt believe me. He even had another service advisor look at the windshield and they concluded that there was stone chip, which is ridiculous because I was standing outside the car and heard and saw the windshield crack when it did. No rocks or stones caused this crack. I contacted VW directly on my own and they had me take the car to another dealer. It was inspected by the other dealer who concluded that the windshield cracked due to the water and heat and not a stone chip. They then spoke with VW and the customer rep stated that VW would pay for the replacement, since the windshield should not have cracked like it did. I will never go back to Three County since they treated me as if I was lying about how the windshield cracked and didnt even offer to try to have VW cover the replacement. Matt only seemed interested in attempting to prove that a rock chip broke windshield. I'm glad that VW had me take to another dealer who ultimately agreed that rocks did not cause this damage. More
The entire team at the Three County Dealership is knowledgeable, friendly, and make the car buying process a breeze! I received a great deal on a used Passat and could not be happier with the purcha knowledgeable, friendly, and make the car buying process a breeze! I received a great deal on a used Passat and could not be happier with the purchase. The car runs great. I will be going back to them in the future when it is time to get a new car! More
people who work there dont even care and easily make fun of customers. who they think they are im changing my dealership as soon as possible i worked with mor than 10 months of customers. who they think they are im changing my dealership as soon as possible i worked with mor than 10 months More
I have to say that my experience with three county VW could not possibly have been any better. Gary is sales was friendly, thorough, and was very familiar with the vehicle i was purchasing. The model I w could not possibly have been any better. Gary is sales was friendly, thorough, and was very familiar with the vehicle i was purchasing. The model I was looking for was not in inventory , yet they managed to find it , transfer it , and have it ready for pick up within 48 hours. Jeff in finance was also extremely friendly and thorough. I ended up purchasing the extended warranty and tire and wheel package on Jeff's recommendation and have no question that i was steered in the right direction. You leave three county with the knowing that at the core of the dealership is the objective to keep you as a customer for life not just to secure a one time sale. More
I recently purchased a used vehicle from Tri-County and I must say it was a great overall experience. From the moment I walked in the door I felt comfortable and welcome. It was by far the easiest transiti must say it was a great overall experience. From the moment I walked in the door I felt comfortable and welcome. It was by far the easiest transition from my former vehicle to a new car that I have ever had. The members of the Tri-County team were all very friendly as well as thorough and walked me through every step of the process. They followed through on every aspect on their end of the deal. I couldn't be more pleased with my experience dealing with Scott and his staff. Thank you Tri-County! More
This was my BEST car shopping experience EVER! It's my first time leasing, and Gary made my ENTIRE transition a pleasant one! Honesty, professionalism and courtesy were all demonstrated and executed by Ga first time leasing, and Gary made my ENTIRE transition a pleasant one! Honesty, professionalism and courtesy were all demonstrated and executed by Gary at all times, and I was at Three Country VW for only approximately 1 & 1/2 hours. I am extremely excited to drive my brand new 2012 Jetta S, and once again Gary Santostefano made this possible! Gary has been in the business for 35 years, and he made sure to "prep." me and inform me about EVERYTHING that comes along with leasing a car from his dealership. If you're on the market for a new automobile, PLEASE consider this site and Gary Santostefano. I guaranty you'll leave with NO regrets, and I have already recommended a few of my friends to visit this VW! More
A Friend recommended Three County Volkswagen to me and despite being over 35 minutes away from my home I was more than pleased with my experience there and will gladly return in the future. The staff was despite being over 35 minutes away from my home I was more than pleased with my experience there and will gladly return in the future. The staff was exceptionally friendly and the prices were too. This was by far the easiest and most pleasant car purchase I have ever made. There was no pressure to buy, they were exceptionally accommodating and made sure that the car I bought was the right one for me. I would recommend Three County Volkswagen to anyone. More
Excellent Service from start to finish! Initially requested figures over the phone. I specified the amount I was willing to pay upfront, the vehicle I was interested in and the monthly payments I had requested figures over the phone. I specified the amount I was willing to pay upfront, the vehicle I was interested in and the monthly payments I had budgeted for. This was based on an advertisement for a VW CC lease placed on their website. http://threecountyvw.com . Gary called me back shortly with a great deal, which met my requirements and held true to their advertisement. My wife and I visited the store on Friday for a drive and was very impressed with the staff and the vehicle. Terence Holmes the Salesman and Don the Sales manager worked with me to finalize the numbers, they were not pushy and allowed me to leave the store and give it thought. We called back later the afternoon and accepted the deal. On Saturday when we went to sign the papers everything was prepared and ready for us. Within an hour we had driven off the lot in our new vehicle. Due to the rain on the day, they were not able to wash the car but asked for me to allow time when I collected the plates so they could do a decent detail on the car. Three Country VW was phenominal, they are professional and courteous. Thank you! More
jAIME cARINO WAS HONEST & EXTREMELY HELFUL. He went out of way to locate the exact V>W> that we wanted. He also made sure our issues was taken care of. I highly recommend Jaime Carino as a good salesma out of way to locate the exact V>W> that we wanted. He also made sure our issues was taken care of. I highly recommend Jaime Carino as a good salesman to any of our friends or family to look for a V.W. More