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Three County Volkswagen
Lyndhurst, NJ
2,136 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ.
Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium.
Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School.
What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,136 reviews
November 06, 2018
Best service The service was great and done on time. Service technician is very friendly. Waiting room was very clean. Overall the service experience was very n The service was great and done on time. Service technician is very friendly. Waiting room was very clean. Overall the service experience was very nice. More
by Lou118
Verified CustomerEmployees Worked With
November 06, 2018
Excellent service! Scott, James, and Joe provided fantastic service and support throughout the process of searching for the right new car and the financing process for o Scott, James, and Joe provided fantastic service and support throughout the process of searching for the right new car and the financing process for our purchase. I couldn't recommend them more highly! More
by Andrew B
November 05, 2018
Efficient and friendly. My car was done when promised with no further problems. A follow up call was made to check on service and make sure there were no prob and friendly. My car was done when promised with no further problems. A follow up call was made to check on service and make sure there were no problems. More
by SUSAN200
Employees Worked With
November 05, 2018
New Tire Special I recently took advantage of a special the dealership offered on tires and added wheel alignment service to my package, which I booked online. When I I recently took advantage of a special the dealership offered on tires and added wheel alignment service to my package, which I booked online. When I called the service department to confirm everything a conflict arose in the cost of the alignment, which I was able to work-out with the service manager who agreed to honor the price that was stated online. Cassandra kept me updated on the progress of the work, as I had to go out of town for a few days. She notified me once the work was completed and held my vehicle overnight for me. The work was completed properly and was even given a coupon for a car wash. Thank you TCV Service Team for your professional work!! More
by SKLG67
November 05, 2018
Awesome!! It was awesome service that I have received ever guys. Tell them whatever you want to fix it. They know what to do and they do great job. You should d It was awesome service that I have received ever guys. Tell them whatever you want to fix it. They know what to do and they do great job. You should definitely go there!! ?? More
by MICHAOFM
Employees Worked With
November 05, 2018
Great, and understanding salesman. James was a great salesman to work with. He did not put any pressure on me to purchase a vehicle, and answered all the questions i had. He took care o James was a great salesman to work with. He did not put any pressure on me to purchase a vehicle, and answered all the questions i had. He took care of anything, and was a pleasure to work with. More
by teach1
Employees Worked With
James Mastro
November 04, 2018
Excellent Customer Care I couldn’t ask for better service. From Andre meeting me and the tow truck driver out front to Cassandra waking me through the process of what the car I couldn’t ask for better service. From Andre meeting me and the tow truck driver out front to Cassandra waking me through the process of what the car needed and the length of time it would take to have the car ready for pick up. Estimate was 3-5 days and got it back in 2. Excellent professional on both their parts which was greatly appreciated. I highly recommend Three County Volkswagen from New car purchase to quality service. More
by ANGEL26
Employees Worked With
Andre & Cassandra.
November 03, 2018
friendly explain stuff clearly.i like that they offer shuttle service if you dont want to wait.coffee on the waiting room is a plus.clean. explain stuff clearly.i like that they offer shuttle service if you dont want to wait.coffee on the waiting room is a plus.clean. More
by MALAMAR4U
Employees Worked With
cassandra, James Mastro
November 02, 2018
Fast and courteous service I see that Volkswagen =people are special people. Their service department is very different from the other dealerships . While you're waiting it's l I see that Volkswagen =people are special people. Their service department is very different from the other dealerships . While you're waiting it's like waiting for a dentist appointment you can't wait for it to be over. I like that they brief you on what needs to be done next after you have your work done instead of forcing work on you through scare tactics. . More
by BBROWN2155
Employees Worked With
Other Employees :
Tony, Cassandra, Wendy, James Mastro
November 02, 2018
A+ service Fast and easy service Comfortable waiting area. Fresh coffee. Drive an hour to have my car serviced because the folks here are so good. Recommen Fast and easy service Comfortable waiting area. Fresh coffee. Drive an hour to have my car serviced because the folks here are so good. Recommend More
by KELLIEJBAKER60
