
Three County Volkswagen
Lyndhurst, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,136 reviews
Effective, friendly, high quality They handled the recall service of my car in a very effective way, finishing it in 2 and half hours, which was exceptional. They also cleaned my car, They handled the recall service of my car in a very effective way, finishing it in 2 and half hours, which was exceptional. They also cleaned my car, including both outside and inside! More
Car brought into VW on flatbed. Needed battery. Car wouldn't start at Shoprite. AAA made diagnosis and stated battery and alternator OK. Jumped it, but then it died. So I had it taken in 2 days befo Car wouldn't start at Shoprite. AAA made diagnosis and stated battery and alternator OK. Jumped it, but then it died. So I had it taken in 2 days before Thanksgiving. The next day it was ready. It was the battery and, altho busy, they got it done, the day before Thanksgiving. More
Friendly, courteous, efficient operation I had to go in for a flat tire for two separate occasions and the CD player replacement within a month. Cassandra and Greg are both very nice, knowled I had to go in for a flat tire for two separate occasions and the CD player replacement within a month. Cassandra and Greg are both very nice, knowledgeable and efficient, and always considerate of customers' time. I also appreciated the shuttle service in town, and cleaning the car after servicing. More
Nice and helpful service It was easy to deal with all issues. The representative tried to solve the problems the best. I was satisfied because I got what I asked for. It was easy to deal with all issues. The representative tried to solve the problems the best. I was satisfied because I got what I asked for. More
Best Personnel Matt, Greg, Cassandra and Toni are the reason I am a return Volkswagen buyer. There are none better than them. I have never trusted a dealership more Matt, Greg, Cassandra and Toni are the reason I am a return Volkswagen buyer. There are none better than them. I have never trusted a dealership more and I have visited many during my lifetime. Every job and every transaction is perfect. More
Staff is amazing at this location! Everyone is very polite and courteous at this location. I dropped my car off and although they were very busy they made sure I was attended to and kne Everyone is very polite and courteous at this location. I dropped my car off and although they were very busy they made sure I was attended to and knew what was going on. I received a shuttle back to work and picked up my car later that same day. Awesome job all around! More
Oil change Very professional. The service department was very helpful and courteous. I definitely recommend the place. The waiting room is clean and got the car Very professional. The service department was very helpful and courteous. I definitely recommend the place. The waiting room is clean and got the car in a timely manner. More
Consistently The Best Service The team at Three County VW is great. I currently own 3 VW cars and I have been in for service numerous times over the past 2 years. Each and every The team at Three County VW is great. I currently own 3 VW cars and I have been in for service numerous times over the past 2 years. Each and every time the team does not disappoint. From making the appointment to getting a ride home in their courtesy car, everyone is pleasant and professional. The service manager(Matt) has a great team Craig, Cassandra, Toni and Wendy. Additionally, I don’t know any of the mechanics names but my cars are always fixed properly the first time. It is a pleasure to to visit this dealership. More
Kept me rolling One of my tires was punctured over the weekend, and with the combination of VW's Roadside Assistance and the team at TCV, I was back rolling on the ro One of my tires was punctured over the weekend, and with the combination of VW's Roadside Assistance and the team at TCV, I was back rolling on the road within a couple of hours. The Road Hazzard warranty I had on my tires came into good use, as my tires were recently purchased at TCV. Cassandra was able to get me booked in as soon as my car came in. The punctured tire was replaced and mounted, and they had me back on the road within a couple of hours. More
HORN was not working Made an appointment and came in Saturday(11/24) and Greg Deo took care of me without any issues. Greg was terrific and very pleasant to deal with. Made an appointment and came in Saturday(11/24) and Greg Deo took care of me without any issues. Greg was terrific and very pleasant to deal with. More