Three County Volkswagen

Paint problem They recognized the problem and fixed it efficiently and quickly. What I thought would take all day was only a couple of hours. Thumbs up. They recognized the problem and fixed it efficiently and quickly. What I thought would take all day was only a couple of hours. Thumbs up. More

Great teamwork- I recently purchased a 2019 Jetta James and Joe were awesome. All the information was readily available and they were both accommodating. James was I recently purchased a 2019 Jetta James and Joe were awesome. All the information was readily available and they were both accommodating. James was the best salesperson I have ever dealt with. Very informative and professional. I would recommend three county. More

Oil change Personal are very professional and kind. The only complaint is the time the you have to wait just for an oil change ... 2 hours I think is too much ti Personal are very professional and kind. The only complaint is the time the you have to wait just for an oil change ... 2 hours I think is too much time to spend in that kind of service More

Recent visit The staff was accommodating, friendly and gave me updates. I did not have a scheduled appointment but instead called and asked if I could bring my tr The staff was accommodating, friendly and gave me updates. I did not have a scheduled appointment but instead called and asked if I could bring my truck in. More

Enter with old - left with new I came in for some emergency service, as well as to schedule some routine maintenance. While waiting for the service, I wandered over to the dealershi I came in for some emergency service, as well as to schedule some routine maintenance. While waiting for the service, I wandered over to the dealership area, and was looking at the new cars. I was already considering a new one, as the terms of the lease were being already stretched, and so I was not at all disappointed to leave with a new Passat! More

Service always great!!! Staff Always professional and friendly. Normally service is done in good timing nothing outrageous. Clean and spacious location to wait in the lobby a Staff Always professional and friendly. Normally service is done in good timing nothing outrageous. Clean and spacious location to wait in the lobby area. Overall, always satisfied with everything! More

Service Team is the best! Called late on a Saturday afternoon as my tire pressure light came on. Spoke with Toni who told me to come right in. It was discovered I had a nail Called late on a Saturday afternoon as my tire pressure light came on. Spoke with Toni who told me to come right in. It was discovered I had a nail in my tire and the tired needed to be replaced. Very thankful they told me to come in instead of just saying oh its due to the cold, don't worry. They were quick and efficient as they normally are. When it was ready, Cassandra noticed I had some difficulty walking and took the time to walk me out. She told me to wait and she went and got my car from where it was parked once the service was completed (which was not that far from the door). She drove my car right to me so I would not have to walk any extra steps. Her taking it upon herself to notice my struggle and do what she did is an act of kindness very rare in business these days. I have never had anything but positive experiences when dealing with the service department but this was truly above and beyond. Thank you, Cassandra, your kindness was appreciated more then you will ever know. More

Happy Customer I was very satisfied with the lease as I needed something that would help financially to lower our payment costs. Walked away feeling happy with Jose I was very satisfied with the lease as I needed something that would help financially to lower our payment costs. Walked away feeling happy with Jose who was the salesperson who helped us out. More

Close & convenient The service was department was well organized, friendly & communicated clearly. The scheduling process was easy, and I was happy with the availability The service was department was well organized, friendly & communicated clearly. The scheduling process was easy, and I was happy with the availability of appointments to fit my schedule. The staff answered all of my questions and did not try to pressure me into getting extra services that I did not need, but offered good suggestions for services that I did not consider. The even offered pick-up/drop off service. The fact that they also offer on-line coupons was a bonus! i will definitely be returning here for future service needs! More

Annual Car Maintance with oil change Great customer service experience dealing with Greg at the counter. Dino and Zahir made themselves available to help with any questions and concerns a Great customer service experience dealing with Greg at the counter. Dino and Zahir made themselves available to help with any questions and concerns after the purchase of the vehicle. It was alos very helpful three county assisting with the transportation from and to dealer to pickup my car. More