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Three County Volkswagen
Lyndhurst, NJ
2,136 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ.
Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium.
Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School.
What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,136 reviews
April 02, 2019
Good service Night dropped vehicle for alignment and cabin filter and it was performed and done before I picked up the car. Explained what was done and quality ins Night dropped vehicle for alignment and cabin filter and it was performed and done before I picked up the car. Explained what was done and quality inspection was performed More
by AARON.BENNETT1997
Verified CustomerEmployees Worked With
Cassandra Alves
April 01, 2019
Professional costumer service, I called and spoke with Matt and Greg, and they were very good, explained to me all the process for my towed car. costumer service, I called and spoke with Matt and Greg, and they were very good, explained to me all the process for my towed car. More
by RILY57
April 01, 2019
Not terribly happy with service. Skylight failed on my car. Brought it in, was told three hours or so and theyd know what kind of damage it would take. They would call me. Six hours l Skylight failed on my car. Brought it in, was told three hours or so and theyd know what kind of damage it would take. They would call me. Six hours later and two phone calls later, I was told the cost and that it would take ten days Or so. Looking into getting a new car from the dealer, I was treated poorly and then offered a 20% discount and use of a loaner to keep my car there for service. It took them 25 days to repair my car. When I picked it up, was told they washed it for me. It was not washed. They did give me a coupon for a car wash. There was sealant and lube from the skylight replacement standing on top of my dash. The rearview mirror fell off upon leaving the dealership because the technician did not properly install it back on the car. Greg was very nice and helpful to me. The rest of the dealership was not. I will not be returning there for service or to purchase a new vehicle. More
by RPOULARDTTN
Employees Worked With
April 01, 2019
March 2019 review Quick appointment; offered to pick me up from work; fast service. I dropped off the car after hours and got a call next morning when they took the car Quick appointment; offered to pick me up from work; fast service. I dropped off the car after hours and got a call next morning when they took the car in. I always felt like I was made aware of the progress. More
by lilcrazyshne
Employees Worked With
April 01, 2019
Great customer service by Gregory Deo Great customer service ! Everything went smooth and perfect. Definitely would recommend to all family and friends and I will continue coming back for Great customer service ! Everything went smooth and perfect. Definitely would recommend to all family and friends and I will continue coming back for the great customer experience ! Awesome Job ! More
by R1CH009
Employees Worked With
March 30, 2019
Great Service Again! I had multiple issues with my vehicle when I brought it to Three County Volkswagen. Additionally the service work required Three County Volkswagen to I had multiple issues with my vehicle when I brought it to Three County Volkswagen. Additionally the service work required Three County Volkswagen to work with the third party extended warranty company, which was a multi step process, which included the an inspection of the proposed repairs prior to the warranty company providing authorization to complete the work. Greg did an excellent job communicating through the entire process. The repairs were authorized by the warranty company and the vehicle was repaired perfectly. Thank you Three County Volkswagen again!. More
by JOHNPOLICANO
Employees Worked With
March 30, 2019
Superb experience as always from Three County Volkswagen Thank you Three County Volkswagen for again providing everything a customer would want. Although I haven't been to the dealership recently due to infr Thank you Three County Volkswagen for again providing everything a customer would want. Although I haven't been to the dealership recently due to infrequently using the car, I have been there many times over the last several years for this car and the one before it.(Both were identical)I had Gregory Deo help me out twice before and was service manager last week. He was A+ in every way.Very knowledgeable and thorough. Cassandra was my service rep. last week.She is an absolute pleasure to work with.She was very knowledgeable,informative and considerate. She made absolutely certain that my entire check list was covered. Thank you all. Perry M. Baia More
by PMBAIA
March 29, 2019
Engine light warning. Took car in and it was diagnosed to be a faulty water pump. Fixed quickly and I got the car back the next day. Everything went well. Took car in and it was diagnosed to be a faulty water pump. Fixed quickly and I got the car back the next day. Everything went well. More
by ANNJENKINSON
March 29, 2019
Oil change Professional customer service. Someone drove me home after I was given all updates necessary. Offered free car wash voucher since time did not permit Professional customer service. Someone drove me home after I was given all updates necessary. Offered free car wash voucher since time did not permit cleaning. More
by CYNSAB219
Employees Worked With
2 females...one who checked in and one out. And gentleman who drove me home to Nutley. Dont remember names but they were all professuonal
March 28, 2019
love this place! I know we're going to get great service - and always with a smile! - when we visit Three County VW. Love the professionalism, the constant progress up I know we're going to get great service - and always with a smile! - when we visit Three County VW. Love the professionalism, the constant progress updates and check-ins and follow-ups make it easy. Always transparent and fair. Wouldn't hesitate to recommend these guys. They always go above and beyond. More
by DonnaH
Employees Worked With
