Thousand Oaks Toyota

Brian Lamb was great to work with. He was straight forward and informative. Very clear that he has great knowledge and experience with auto sales.My family plans to continue doing busi He was straight forward and informative. Very clear that he has great knowledge and experience with auto sales.My family plans to continue doing business with him in the future. More

The five stars are for Brian Lamb. He has helped a couple of friends of mine to buy vehicles so I took their advice and went to talk to him. I was dreading having to buy a car but he He has helped a couple of friends of mine to buy vehicles so I took their advice and went to talk to him. I was dreading having to buy a car but he made it easy with no pressure and took time to explain everything to me. Thank you Brian, I love my new car! More

Brian Lamb was wonderful. He was attentive and made it an easy and relaxing process. Thank you!! He was attentive and made it an easy and relaxing process. Thank you!! More

If you want no nonsense, B. S. crap when buying or leasing a vehicle then hook up with Brian Lamb. He's a straight shooter who won't try to up sell you. Very up front and knowled S. crap when buying or leasing a vehicle then hook up with Brian Lamb. He's a straight shooter who won't try to up sell you. Very up front and knowledgable about Toyota. It wasn't the usual hours long b.s. and haggling that most sane people hate. As far as car buying goes, working with Brian was a pleasant experience. More

Brian Lamb is awesome! We loved our experience working with Brian from start to finish. He made the dreadful car buying experience super simple and very pleasant! He has We loved our experience working with Brian from start to finish. He made the dreadful car buying experience super simple and very pleasant! He has earned a customer for life from this Toyota loving family!! More

I was referred to Brian Lamb by an already satisfied client of his, in my family. I came over to Toyota of Thousand Oaks & he was great, transparent, efficient, & patient. Brian is knowledgeable about n client of his, in my family. I came over to Toyota of Thousand Oaks & he was great, transparent, efficient, & patient. Brian is knowledgeable about not only the vehicles but the entire process of purchasing. I’m extremely grateful for my experience at Toyota & I love my RAV4. I couldn’t be happier with the way things worked out and am specifically thankful for Brian’s support in this process. My financing process was also efficient & helpful. Overall it was a great time and I appreciated the professionalism and ease provided. More

Salesman Brian Lamb is AWESOME! We live 30 miles from Thousand Oaks Toyota, so all of our initial communication with Brian was through email and then text. Brian’s communication was We live 30 miles from Thousand Oaks Toyota, so all of our initial communication with Brian was through email and then text. Brian’s communication was very clear and his responses were always prompt. He provided specific information on what our out the door (OTD) price would be prior to us getting on the freeway and driving to him. When we arrived, despite the fact that Brian was juggling multiple customers, we never felt forgotten. When he was working with us, he was very focused on our needs, consistently kind and patient, and willing to answer every question (even anticipating many of them)!  The price never changed- not at all what we experienced at other dealerships!  After we completed the paperwork with the finance department, Brian spent nearly an additional hour with us demonstrating all of the features on our new Venza, much having to do with the technical aspects of the electronics. What a wonderful experience it was to purchase a new car from Brian Lamb! More

These dealerships email you and make it seem like they want to help you, but they offered me a ridiculously low amount for my car. $3000 less than what other dealerships were offering. I received the qu want to help you, but they offered me a ridiculously low amount for my car. $3000 less than what other dealerships were offering. I received the quote from Martina Zazzetta. No shame their game. More

Service Manager, Bri Wall, is total pro. I had a pretty gnarly situation having experienced three pretty lousy situations prior to my service appointment thanks to a lousy parts department I had a pretty gnarly situation having experienced three pretty lousy situations prior to my service appointment thanks to a lousy parts department and a snafu with Toyota towing service. And then, the service rep tried to pull one over on me. I asked to speak to the manager. She allowed me to tell the whole story and the series of events that led me to the straw that broke the camel's back. She hear me, agreed with me and took over my case and got my car serviced. She went further than I expected and took care of the charges based on my poor experience. Thanks to her and my cool and fair sales person Claudio , I will continue to do business with them and plan to roll my current Prius into a new Prius next year. Thank you for your kind customer service. More

Brian was very supportive, transparent, and the perfect balance of direct and personable. Picking up my vehicle was an easy experience, Brian walked me through all the steps, and Chad in sales provided a n balance of direct and personable. Picking up my vehicle was an easy experience, Brian walked me through all the steps, and Chad in sales provided a non-pressure smooth experiance. I would happily recommend TO Toyota. More