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Thoroughbred Ford - Service Center

Kansas City, MO

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131 Reviews

131 Reviews of Thoroughbred Ford - Service Center

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November 18, 2019

The Place to buy Michelins Needed a new set of Michelins and was pleased Thoroughbred handled the brand for the convenience of their location. Jack handled the entire transacti More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Ray
November 16, 2019

Came in for a service on my f150, inquired about a trade in on a new explorer, Lease payment was way to high but everyone was courteous. More

by kcmedic2221
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Recall work done We got a recall letter concerning our Ford Fiesta. From start to finish the staff at Thoroughbred kept us up to speed on the status of first ordering More

by kcjimbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
November 10, 2019

Love Thorougbred Ford I always come to Thoroughbred because they are the only people I trust with my car, and they always wash it for me no matter how cold outside. More

by KRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Blankenship
November 05, 2019

Great people great service great atmosphere . Thoroughbred Ford has been my ford dealership for last twelve years in Kansas city. If you are looking for a Ford dealership i would recommend Thorou More

by mrsilky68
Recommend Dealer
Yes
Employees Worked With
Ryan Balsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sherman
November 05, 2019

The personal attention I got from Tim was great ... I have a wheel chair lift on my car.. they work extra hard to get it out..Tim keep my informed all the way thru the step .. that you tim More

by Bug 🐛
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
October 18, 2019

Outstanding Service Tim was very accommodating in the service dept. I had taken my mustang in for a recall while visiting my son.Having issues with a previous recall bac More

by Laura T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
October 11, 2019

Service Department I have been taking my car their for service since I bought it in 2015. Adam was the best service rep yet. That is good as I have inquired of other p More

by SugarThang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Barletta
October 10, 2019

Great service I needed new windshield wipers they weren't working properly when I purchased the care and they were replaced free of charge. No questions asked. More

by Janet Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Polsky
October 07, 2019

Very pleased with the service I received When there were lights that came on my dash I was very afraid to take it to thoroughbred because of the reviews that I-had read. I called Kevin Adams More

by Cindy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EricV
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