Thoroughbred Ford - Service Center

Poor Experience and No Follow-up The repairs were completed, but my satisfaction is LOW. My 2nd set of keys cannot be found, and the body shop never looked at my truck. I've asked f The repairs were completed, but my satisfaction is LOW. My 2nd set of keys cannot be found, and the body shop never looked at my truck. I've asked for help several times, and get no assistance or follow-up. Waiting on the Service Manager t call me back. More

GREAT service department! Excellent dealership. Always friendly and keep a person informed as to the procedure being preformed. Would highly recommend. Work always finished Excellent dealership. Always friendly and keep a person informed as to the procedure being preformed. Would highly recommend. Work always finished on time and also reasonably priced!! More

Service is done properly, when promised as quoted. Nice people. If you have a question or need an explanation ask- you will get straight answers. people. If you have a question or need an explanation ask- you will get straight answers. More

Always do a great job! Very thorough and always go over the paperwork to make sure you understand. Very nice and friendly service staff! 5 stars the paperwork to make sure you understand. Very nice and friendly service staff! 5 stars More

The people that I have dealt with at Thoroughbred Ford in my opinion are top notch no games played to the point and what they tell you you can believe I have total trust when I deal with the folks at Thoroug my opinion are top notch no games played to the point and what they tell you you can believe I have total trust when I deal with the folks at Thoroughbred Ford in the shop foreman Scott Spencer always takes care of any problems that I have so I give them an A1 rating More

I already posted what I thought in the first time I reviewed your service that was done, I can’t say anything different about my experience with your service department 😎 reviewed your service that was done, I can’t say anything different about my experience with your service department 😎 More

On time . Scheduled appointment for a small recall on our Escape. The service department was quick to give me an appointment and estimated time for the work. Scheduled appointment for a small recall on our Escape. The service department was quick to give me an appointment and estimated time for the work. They were on time for the appointment and were finished as promised. More

Poor service dept. I took my car here to have the battery replaced. The gentleman that checked me in and out was very rude. I thanked him for his help and he never even acknowledged that I was speaking. Extr replaced. The gentleman that checked me in and out was very rude. I thanked him for his help and he never even acknowledged that I was speaking. Extremely unprofessional and unfriendly. I will not come back to this dealership. More

fast an pleasant service I HAD THE WORKS DONE! GOOD JOB! I BOUGHT THE CAR I HAVE IN 2008 FORD FOCUS AN I STILL HAVE IT. GOOD RUNNING CAR! I HAD THE WORKS DONE! GOOD JOB! I BOUGHT THE CAR I HAVE IN 2008 FORD FOCUS AN I STILL HAVE IT. GOOD RUNNING CAR! More

Truck repair A rough start ended satisfactorily. Truck was repaired and received an oil change. John was helpful and stayed in touch. Would recommend! Thank you Jo A rough start ended satisfactorily. Truck was repaired and received an oil change. John was helpful and stayed in touch. Would recommend! Thank you John and Harold More